The contact owns a 1996 Dodge Ram 1500. The contact stated while driving 45 MPH, the hood flew open and struck the windshield. The contact immediately veered to the side of the road. The contact stated that the hood was bent, and the windshield was cracked due to the failure. The contact was able to drive to the residence at a slow speed. The vehicle was taken to the dealer, who informed the contact that the failure was related to the federal safety agency Campaign Number: 01V040000 (Latches/Locks/Linkages). The dealer informed the contact that he would be charged a repair fee for the replacement of the hood, the grill, the windshield, and components; however, the parts were not available. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 152,000.
Dodge RAM 1500 windshield crack problems
28 of the 12,420 owner complaints about the Dodge RAM 1500 describe windshield cracks, most of them for the 2001 model year.
- owner complaints
- 28
- worst model year
- 2001
- typical mileage
- 95,000
By model year
Often reported together
Brake failure 2No deployment 2Transmission failure 1Headlights 1Door locks 1
What owners say
On 3/24/2022 my mother, Helen Mallazzo was involved in an accident in Queen Creek, Arizona. Police were called and a report was filed. When this accident occurred the seatbelts failed to restrain her and her dog and the airbags did not deploy, resulting in both of their heads hitting the windshield and leaving two large cracks in the windshield.
I have a dodge ram 1500 truck. My entire dash is coming apart. A piece flew off and hit me in the face while driving I slammed on the brakes and my wife hit the windshield cracking it. My lights on my ceiling went out don't work
My 2002 dodge 1500 pickup dash has cracked. It interferes with the front windshield defrost because of the cracked vents.
When I purchased my dodge truck in 2012 the car lot where I bought it had used some kind of glue and tape on the dash it had every small crack. About 3 months later while driving down the road piece of dash fell out under my feet. Small pieces fell out several more times then bigger pieces started coming lose. I had to pull over and remove most of the dash in pieces. Now windshield is cracked my mechanic say its because of the dash being busted up like it is, that caused my windshield to crack.
Tl* the contact owns a 2009 dodge ram 1500. The contact stated that while driving approximately 45 MPH, the brakes failed. The brake pedal was applied and traveled to the floorboard causing the contact to crash into the rear of another vehicle. The air bags failed to deploy. A police report was filed of the incident. The front passenger needed stitches to the forehead which required medical attention. The vehicle was towed to an independent mechanic but was not diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 11,506. Updated 9/18/14*cn the consumer stated she hit her head on the windshield causing it to crack. The failure caused a four car pile up. The consumer received a concussion and spleen damage. The consumer had home physical therapy. Updated 2/11/2015
Tl-contact owns a 1996 dodge ram 1500. Contact stated that while driving approximately 40, vehicle hood independently. This caused the windshield to crack and there was damage to the hood. The vehicle was taken to a dealer who repaired the latch on the hood under their independent recall. The damage to to the hood and replacement of windshield was not done by dealer. The manufacturer was notified of the defect. The approximate failure mileage was 83,458. Rg.
I had just had the motor rebuilt, at the dealer, and when I stopped at a red light, on the way home I heard a cracking noise, and noticed the dash had a split near the passenger air bag. Since then the dash part next to the windshield, has had multiple cracks, and totally fallen apart.
The dash cover that is closest to the windshield cracked causing pieces of plastic to brake off and enter the blower motor. There was also pieces of plastic from the dash that fell off and and made it to the floor board and could have blocked the brake or gas pedal.
Tl* the contact owns a 1998 dodge ram 1500. The contact was driving approximately 55 MPH when the hood latch became disengaged, causing the hood lid to release and strike the windshield. The contact maneuvered to the side of the road to close the hood lid. The failure recurred three times and the hood would not remain latched securely. The defect resulted in the hood hinge becoming bent and the windshield exhibited numerous cracks. The vehicle was taken to an independent mechanic, who replaced the windshield. The contact referenced the federal safety agency campaign id number: 01v040000 (latches/locks/linkages) but was advised that the VIN was not included. The manufacturer was notified of the problem. The approximate failure mileage was 160,000. The VIN was unavailable.
Related recalls
Visibility: rearview mirrors/devices: exterior
- What is wrong
- On certain pickup trucks, the detent system on the exterior mirror housings may lose the functionality.
- Risk
- This could potentially affect rearward field of vision, increasing the risk of a crash.
- Remedy
- Dealers will install a mirror detent retainer kit to correct this condition. Owner notification began on april 10, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 03V077000 · Recall details
Questions about the Dodge RAM 1500 windshield crack
Which Dodge RAM 1500 years have windshield cracks problems?
The model years with the most reports are 2001 (7 complaints), 2002 (7 complaints) and 1996 (3 complaints).
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