I cleaned the dust off the dash board and noticed a crack forming from one of the vents, on the passenger side, at the windshield moving toward the interior. Today, 4/20/2012, I noticed another crack, on the driver's side, coming from the vent up over the top. It is 10-12" long already. I did an internet search and it seems that there are many others with the same problem. It appears that once this starts, the entire dash begins to self-destruct. This is very dangerous as pieces can go flying in the event of an accident and air-bag deployment.
2000 Dodge RAM 2500 body complaints
Page 2 of 3: complaints 11 to 40 of 56, newest first, as owners wrote them.
Tl* the contact owns a 2000 dodge ram 2500. The contact stated that the entire dashboard was fractured and some pieces had detached. The failure began in 2004 and worsened over time. The manufacturer was notified of the failure and a complaint was file. The manufacturer advised that they would contact him at a later date for possible assistance. The failure mileage was 10,000 and the current mileage was 67,313.
Dash is cracked completely in two pieces and unsafe. I found that it is a factory flaw and feel that dodge should replace at no charge.
The dashboard is cracked and broken in several places.
First of all, does anyone at the federal safety agency even read these complaints? Much less, do they even act on these complaints? And what does it take for them to act? I too have a 2000 dodge ram 2500 truck that has a dashboard that's been falling apart for the last five years. I have a football size hole in mine. It too, is so brittle I dare not touch it. I have read dozens of complaints on this problem from multiple sources, yet nothing is being done by the federal safety agency to force dodge/chrysler to correct it. Why is that? Do they need to wait until a serious injury or death occurs before acting.......or do you need to have multiple serious injuries or deaths?
I own a 2000 dodge ram 2500 sport. The dash is cracked and falling apart. The plastic is sharp and sometimes the small pieces fly out and strike people. It's also distracting because it looks horrible.
I am a owner of a 2000 dodge ram truck (2500, 4x4, ext cab 104,000k miles). My complaint is about the dash board cracking or better yet becoming brittle. Right now I have countless cracks and a softball size hole on the passenger side of the dash. I don?t dare touch the dash as I fear of it collapsing. While owning the truck I lived in buffalo ny and now south carolina. Throughout my ownership of the vehicle I have used sun shades to protect the interior of my vehicle. I have own countless vehicles and live in az for 9 years and have never seen a dash break down like mine has. I will have to go to the dealership and have them replace it at my expense as it is a serious safety issue. One could spend hours even days reading about all the complaints about dodge dash boards cracking and shattering. Chrysler/dodge needs to be held accountable for their unsafe product designs and recall all defective models. The most upsetting part of this is I have to pay a high price to replace a faulty component for another faulty component. It's a win win for chrysler/dodge. (VIN # [xxx] ) information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2000 dodge ram 2500. The contact stated that the dashboard was severely cracked which caused sharp edges of the dashboard to be exposed. The failure had been on going for four years. The vehicle was taken to the dealer for the failure and he was advised that the dashboard needed replacing. The vehicle was not repaired. The VIN was unavailable. The approximate failure mileage was 56,000 and the current mileage was 96,000.
I have a 2000 dodge ram 2500 with the dashboard cracking and large sections falling out. This could create flying shards of sharp plastic should I be in an accident.
My 2000 dodge 2500 dashboard has shattered and completely fallen in. The pieces range in size from softball to slivers. I have covered the gaping hole with carpet. The lack of a dashboard has exposed wiring to the elements, the airflow to the defroster and dash vents is disrupted, and created a shrapnel hazard. There is not enough structure left for installation of a glue over dash cap and will require the entire dash to be replaced; there is a problem with the dashboards dodge should be taking responsibility for this.
Dash top cracked and broke into dozens of pieces falling into dash. The dash top is no longer usable and must be replaced at a cost of over a $1000. The loose parts could cause wiring to be damaged and other parts not to function, defrost vents are not being held in place. The new factory part will be no better after the sun and heat get to it! Dodge need to be responsible an replace the part with a better part!
I have a 2000 dodge ram 2500 with approx. 58k miles. The dash board developed a couple cracks a few years into ownership. At this point the dash is literally falling to pieces. Large holes have developed exposing wires and very sharp edges. Pieces will simple break off without ever touching the dash. I am unable to drive the vehicle because I feel it is unsafe to have all the exposed wiring. I would replace the dash however I am told it will do it again as chrysler has not corrected the manufacturing process of the dash or that the new dash I would get would be old stock of the same material.
Tl*the contact owns a 2000 dodge ram 2500 quad. The contact stated that the dashboard in his vehicle was broken, exposing the air bag and wiring. The dealer was contacted and offered no assistance. The manufacturer was notified and informed the contact to file a complaint with the federal safety agency. The vehicle was not repaired. The current mileage was approximately 103,800. The failure mileage was approximately 103,500.
Cracked dash.
2000 dodge ram 2500 dash panel broke off while driving and became wedge between steering wheel and metal framework.
Dash cracked and dash bezel cracked in 2000 dodge ram 1500. Replacing new dash bezel however there is only a dash cover for these trucks. Dodge does not cover expense for a new one. The pieces can become dislodged from the dash and cause injury.
Cracked dashboard on a 2000 dodge ram 2500. The dashboard on our dodge ram has been cracked and falling in on the electrical components under the board. It is very ugly and so far we have not had any electrical problems but I am afraid to take any trips fearing being stranded because of the dashboard parts falling into the hole.
My complaint is on a 2000 dodge 2500 for a cracked and disintegrated dashboard. The dashboard has collapsed; exposing wiring to the elements, diffusing and eliminating the defrost and dash vents, and creating shrapnel hazards to occupants in the event of a crash or air bag deployment. The failure of the dashboard progressed from two several inch cracks to complete failure in the course of 2 months.
Dodge 2000 2500 4x4 spare tire fell off while driving on rough gravel road---the vehicles' whole life has been in sitka alaska 99835 --cable was rusted.
Dash has cracked and piece fallen out. Since the dash holds the passenger airbag a cracked dash could cause the airbag to not function properly in an accident. The cracked dash is a big problem in the dodge pickups from 1998. The dealers won't do anything about it since there has not been a safety recall issued.
Dash in my 2000 dodge 2500 is cracking and falling in which could cause electrical issues because of exposure to the sun. I have been checking on line and this seems to be hugh problem across the country. I believe dodge should be held accountable for putting such a poor quality product on the road, the way the dash is caving in could cause injury or death if the air bags deploy in a accident.
Dashboard on my 2000 dodge ram 2500 is cracked an pieces are falling out leaving a big hole in the dashboard.
Dashboard cracked and now has fallen apart. Now there is a 6"x6" hole in the middle of my dashboard.
2000 dodge ram 2500 dashboard cracked and collapsed...causing electrical problems and potential safety issues.
I have major dashboard cracking on 2000 dodge ram truck. Vehicle has not been involved in an accident, it appears that the material used in the dashboard is defective. It is my opinion that if I was in a serious accident, large shards of the dashboard could come loose and cause a serious injury.
Dash cracking and starting to collapsed.
2000 dodge ram 3/4 ton-----the dashboard is cracking and all to pieces.
Dashboard has literally fallen apart. Started with a small crack, now has a huge whole in it from collapsing in on itself.
Dash is falling apart under carpet dash cover.
Cracked and collapsed dashboard. I believe the passenger airbag is in jeopardy of a false trigger and/or deployment, potentially causing bodily harm or injury. Or worse, it may not deploy at all should an accident occur. Absolute no support from the manufacturer.
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