Tl* the contact owns a 2003 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 13v528000 (steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
2003 Dodge RAM 2500 steering complaints
Page 3 of 6: complaints 41 to 70 of 159, newest first, as owners wrote them.
While traveling on the highway and normal speeds and you hit a minor bump, wheels will shake violently with no ability for driver to recover steering. The only recourse is to let the vehicle slow down and then pull over. This is know as the death wobble and can be viewed on youtube. Dodge has denied the problem but yet you can buy an entire new steering assembly from dodge for $300. I have spent over $4000 trying to fix this issue. This has happened to me over 10 times and no longer put my family in the pickup and will no longer use it on the highway..a simple tierod recall will not fix this and there is enough people having this problem that the federal safety agency should force dodge to finally correct this design flaw, before we get killed.
Tl* the contact owns a 2003 dodge ram 2500. While driving approximately 10 MPH, the vehicle drove roughly and then began to wobble violently at 45 MPH. The vehicle began vibrating intermittently at any speed. The contact was forced to grip the steering wheel with both hands and apply excessive pressure to the brake pedal to ensure the vehicle came to a complete stop. The vehicle was towed to several dealers multiple times for repair, but the failure could not be duplicated. The vehicle was repaired; however, the failure recurred. The approximate failure mileage was 118,000.
Tl* the contact owns a 2003 dodge ram 2500. The contact stated that while traveling approximately 35 MPH to make a right turn, the front end of the vehicle was shaking violently and the steering wheel seized causing the contact to lose control of the vehicle. As a result, the contact crashed into a tree. A police report was not filed. The contact sustained major injuries that required medical attention. The vehicle was destroyed. The contact received notification of the federal safety agency campaign id number: 13v528000 (steering) after the incident. The manufacturer was not notified of the failure. The approximate failure mileage was 139,000.
Tl* the contact owns a 2003 dodge ram 2500. The contact received a notification of the federal safety agency campaign number: 13v528000 (steering) and stated that the part needed was unavailable to service the vehicle under the recall. The contact was on a waiting list and the manufacturer was not notified of the issue. The contact did not experience a failure.
Tl* the contact owns a 2003 dodge ram 2500. The contact received a recall notification related to the federal safety agency campaign id number 13v528000 (steering). The contact stated that the repair was not taken care of in a reasonable amount of time. The dealer indicated parts were not available. The contact had not experienced a failure. The manufacturer has not been contacted.
Tl* the contact own a 2003 dodge ram 2500. The contact received notification of the federal safety agency campaign id number 13v528000 (steering). The contact stated that she had contacted the dealer and the manufacturer numerous times and they did not have an idea when the parts would be available for the repairs. The repair was not taken care of in a reasonable amount of time. The contact had not experienced a failure.
Tl* the contact owns a 2003 dodge ram 2500. The contact received a recall notice for the federal safety agency campaign number: 13v528000 (steering); however, the parts were unavailable for the repair. The contact called the dealer numerous times and was unable to schedule a service appointment for months. Neither the dealer nor the manufacturer knew when the parts would be available. The contact had not experienced a failure.
Let me start by stating that I've been driving for over 33 years and have an impeccable driving record. This is what happened. I was driving on the interstate at approx. 65 MPH. I was changing lanes when I hit a few small bumps in the road. My truck immediately started shaking violently and uncontrollably. I pulled to breakdown lane while slowing the vehicle. The truck didn't stop shaking until approx. 30 MPH, though it was still shaking, I had never encountered such a loss of control before for no apparent reason. I decided to see if there was anything about this issue on the web. I was amazed at what I found. This phenomenon is dubbed 'death wobble'. Though it seems this in not an uncommon event, no-one seems to be able to pinpoint the problem that caused the violent shaking. There are lots of differing opinions. My mechanic checked out truck and I was told that other than very slight wear in drivers side upper and lower ball joints, everything was tight. I've since replaced upper and lower ball joints even though my mechanic told me they weren't bad enough to warrant replacement. I've also replaced shimmy shock on stabilizer and installed aftermarket stabilizer after researching this problem even more. We also realized previous owner had numerous new parts installed too. Seems as though he was chasing this as well. Since replacing these, this has happened 2 more times. This is extremely dangerous and I won't even go over 55 MPH on the interstate. Is dodge aware of this issue? And what about recalls? I've looked and cannot find any recalls that pertain to this problem. The suspension itself seems flawed even though I cannot pinpoint one failed component in itself. Thank you
I received a recall notice in january 2014, I took my truck into jake sweeney dodge in cincinnati, oh. They inspected my truck said they would put me on a list. I have waited over 5 months. I have not been notified of a repair date and the problem has not been repaired. Since this is a real safety issue, loss of control of a motor vehicle, when I drive on a highway every day, I don't consider a 5+ months wait a reasonable time for repair.
Tl* the contact owns a 2003 dodge ram 2500. The contact stated while driving 45 MPH, suddenly the left tie rod snapped causing the vehicle to veer off of the road into a bush. The contact did not sustain any injuries. The vehicle was taken to dealer who stated the tie rod, tire, rim, springs, rack and pinion would need to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired, including the federal safety agency campaign number: 13v528000 (steering). The failure mileage was 62,432. Updated 08/28/14*lj updated 09/4/2014
Tl* the contact owns a 2003 dodge ram 2500. While driving approximately 55 MPH with a horse trailer in tow, the front end of the vehicle suddenly began to shake violently. The contact lost control of the vehicle and drove into oncoming traffic. The contact was able to maneuver the vehicle back onto the right side of the road without crashing. The failure recurred at speeds greater than 25 MPH. The failure was not diagnosed and the vehicle was not repaired. The manufacturer was notified. The contact received a recall notice for the federal safety agency campaign number 13v528000 (steering) in march of 2014. The contact reached out to the dealer on several occasions, but the parts were never available to repair the vehicle. The failure mileage was 196,000.
Tl* the contact owns a 2003 dodge ram 2500. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v528000 (steering). The contact stated that he was made aware that the parts were not available as a result the repairs were unable to be performed for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
I had no control of the steering and the vehicle was violently shaking, I slowed down to a stop, composed myself and drove on, the steering was very hard to control but the shaking only started about 40 MPH, I took the vehicle to two shops, had ball joints, u joints, tie rods, steering, shocks, upgraded mopar steering assembly, pitman arm , all replaced, shortly thereafter I received recall notice n62/ the federal safety agency 13v‑528, the instructions stated to mail all original repair documents related to tie rod failure and I would be reimbursed, I received a phone call just simply denying any responsibility with no particular reason other than my mileage, I asked for an email outlining the reason in detail which had absolutely no content of any explanation as to why the claim was denied. I did not receive my original receipts back either.
2003 dodge ram 2500. Consumer writes in regards to a replacement part to complete recall. *smd the consumer was informed, he was #19 on a list to receive a part for his vehicle. The dealer stated they were only getting one replacement part, per week. *jb the dealer informed the consumer, the part would be available beginning april 14, 2014. Updated 04/08/14
2003 dodge ram 2500. Consumer writes in regards to dealership taking a causal attitude and unreasonable amount of time to complete recall. *smd the dealer informed the consumer, the parts were not available. The consumer stated 60 days have elapsed since he was warned of the danger of operating his truck without attention to the defect. Also, it was the second time the same part had been suspected of failure. Updated 03/24/14.
I received a "important safety recall" stating that left tie rod ball stud may fracture under certain driving conditions causing a "loss of directional control and/or crash without warning". When I took it to the dealer they put me on a list and said it would be approx. 32 to 64 weeks to get it repaired. They said they receive 1 part every 7-14 days and I am number 32 on the list. I do not think this is within a reasonable time considering that I drive the interstate every day and could "crash without warning" as stated in the recall. Which could cause serious injury or death not only to myself but others on the interstate.
Tl -the contact owns a 2003 dodge ram 2500. The contact stated her vehicle was included a recall and repaired. The manufacture issued another recall for the same failure again. Recall the federal safety agency campaign number: 13v528000 (steering) had reasonable amount for repair had surpassed. The manufacture was contacted and placed the contact on a waiting list for the part. The manufacture refused to provided the contact with an estimated time for repair. The failure had occurred while the contact attempted to leave her drive way. The car was repaired under the first recall issued but the vehicle is not currently repaired after the second recall was issued. The approximate failure mileage was 90,000 miles. The vehicle currently has 184,000 miles. Az
Recall n62/the federal safety agency 13v‑528 my vehicle was determined by dealer to have left tie rod replaced as per the recall. It's been over 3 weeks and dealer said could be as much as a month more before they get new part. I called dodge assistance center 1‑800‑853‑1403 and was told that could take awhile to get parts ???? This part can cause steering loss and is extremely unsafe. I need my truck to work each day. I am logging a complaint to this recall as unsatisfactory as far as time to issue new part to install. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Chrysler recall # n49/the federal safety agency 13v‑529 I would like to complain about how ill-prepared chrysler is in handling this recall. I was notified that I could contact a dealer after jan. 06, 2014 to get my vehicle in for this recall. On 01/06/2014 the dealer told me that chrysler had not released parts yet and to call back on 01/24/2014. On that date I contacted the dealer again and they ordered parts for my vehicle and that the parts would be on on jan. 31.on the 31st. The parts had still not arrived. Called again on feb. 06 and was told that chrysler was only allowing each dealer that they could only order parts for one vehicle per week to ensure that each dealer in the country could receive parts for this recall. I asked when the parts would be in for my vehicle I was told by the dealer that arrival date was unknown due to the fact that they had a stack of orders 4' thick so I called the chrysler group recall assistance ctr.. After researching my order I was told by the mfg. That my parts should arrive in another 7-10dys.(feb 12 - 15). Based on the magnitude of this recall and the dealers across the country, it could take years for them to repair all affected vehicles. Are we vehicle owners supposed to mothball are trucks until chrysler can ship parts at the rate of 1 per week for each dealer in the country? This response from chrysler is rediculous!!!
A few months after purchasing our dodge ram 2500, we experienced our first "death wobble" incident on interstate 70 at approximately 65 MPH, and occurred 2 more times that same trip. I had the truck towed and brought to an automotive shop. The automotive shop said they could not find anything wrong with the truck but suggested replacing the steering stabilizer. I had the stabilizer replaced and it seemed okay for about 3 days. After the first incident the "death wobble" occurred on a regular basis, any small bump or transition in the roadway would cause the front axle, tires and steering to shake so violently it felt like a large earthquake in the truck. The death wobble will not stop till the truck was slowed down to a complete stop. This seemed to occur mostly at speeds between 45-70 MPH. We stopped taking the truck on major roadways as it would be likely to cause an accident at highway speeds. The truck was brought to several automotive shops including dodge and chrysler dealerships. All of the automotive shops said that this is fairly common among these trucks as dodge dealerships told me that basically I was a liar and denied that there was a problem. After doing thorough research I decided to follow the advice of the automotive shops and several specialty 4x4 shops. Every steering and suspension component was replaced including every bushing, bearing and grease fitting some parts were the upgraded mopar linkages and pittman arm and the rest of the parts were oe replacements from reputable high end manufacturers. I also had an alignment performed immediately I have saved every part that I have taken off the truck since I began this journey including receipts for all the work/parts that was performed/installed. Death wobble was gone for about 4 months and the truck was still lightly driven. By month 5 death wobble is back in full force with no explanation.
2003 dodge ram 2500. Consumer writes in regards to steering problems, bad tie rods and a bubble on the steering damper. *smd the consumer stated around june 20, 2013, he began experiencing a violent shaking coming from the front end, while crossing paved railroad tracks.
Tl* the contact owns a 2003 dodge ram 2500 tdi. The contact stated that he received notification of the federal safety agency campaign number: 13v528000 (steering) and stated that the parts were not being made available immediately. The dealer was contacted and the manufacturer was made aware of the problem. The contact had not experiences a failure.
Tl* the contact owns a 2003 dodge ram 2500 tdi. The contact stated that while driving 65 MPH, the vehicle started to shake violently and without warning. The vehicle was taken to an independent mechanic, who replaced the shock absorbers and steering damper. The remedy failed to repair the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 80,000 and the current mileage was 85,000. Updated 3/12/14*cn updated 03/21/14
The known problem with this model vehicle. I hit a bump on the highway at 65 MPH. I lost steering control but saved the truck before hitting anyone in oncoming traffic. It happened 4 more times before I could get it fixed. I just received a notice of a recall...too little too late ! I replaced every steering component, track bar and track bar bushings. No, I did not keep any receipts. Please pay attention to the complaints, I know friends who did have accidents due to this problem.
This pickup has the terrible "death wobble" in the steering when you drive over a bump pr rib in road,starting unexpected and jerking the wheel so hard that you can not hold the wheel! I plan to buy this pu from my employer and I wanted it fixed by dodge because it has always had this terrible safety problem from the factory! To verify this,[xxx] owns it and his # is [xxx]. Thanks,[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Driving in the mountains on dirt road heard horrible sounds in the front of truck. Noticeably louder and very concerned to driving the truck any more, my two small children and I 9 months pregnant are very lucky. Made to our home 15 miles away. I called mechanic and truck was in the shop next day.
Tl* the contact owns a 2003 dodge ram 2500. The contact stated that the federal safety agency campaign number: 13v528000 (steering) had surpassed the reasonable time for repair. The manufacturer and dealer were contacted and stated only one repair kit was provided to the dealers per week. The vehicle was not repaired. The contact had not experienced a failure. Updated 02/11/2014
After purchasing this truck from the first time owner, I begin to notice at certain times I would experience a violent shaking when going over a bump. After looking online and reading about the "death wobble" I become worried and contacted the dealer. Of course they acted like they did not know what I was talking about. But when you talk to an independent mechanic, they know exactly what you are talking about. In short, I have spent over $2700 getting the front end redone, with no help from chrysler. I find it completely irresponsible on their part to not do anything to help with this problem. Now.. Just last week I get this recall notice on the left tie rod end. I am most certain when I take it in, they will say there is nothing wrong with it.. And send me on my way. This issue and the cracked dash is all a bunch of baloney to which chrysler should have taken some serious action to help folks who bought a $50k truck in good faith that it was built good..
November 8, 2013 contact: [xxx] statement: tie-rod assembly november 8, 2013 , auburn hills, mich. - chrysler group llc will conduct three recalls affecting approximately 1.2 million trucks, though as many as 726,000 may not need repair. The campaigns target an estimated 453,000 vehicles with steering-system tie rods that may have been misaligned during assembly or steering-system service. Chrysler group is casting the net wider than necessary to identify those vehicles that require repair. Any found to have suspect tie-rod assemblies will have those components replaced at no cost to customers. One recall will inspect an estimated 842,400 model-year 2003-2008 ram 2500 and 3500 trucks to find approximately 116,000 repaired with tie-rod assemblies that could become misaligned. This condition could lead to component fracture and steering loss. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
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