I have been on a waiting list with our local dodge dealership to get my recalls repaired for several months. Every time I call they just say I am on the list and they are too busy. I keep receiving notices in the mail and would like to get these taken care of as there are now several recalls that need to be addressed. I also just found out from the website here that this same dealership did not fully complete my last recall repair. Dealership is allen samuels dodge in waco, texas.
2004 Dodge RAM 2500 airbags complaints
Page 3 of 4: complaints 41 to 70 of 90, newest first, as owners wrote them.
Tl* the contact owns a 2004 dodge ram 2500. The contact received a notification of the federal safety agency campaign number: 14v770000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 02/19/16*l's updated 02/22/16.
Tl* takata recall.the contact owns a 2004 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 15v313000 (air bags); however, the parts were unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. I am writing to relate my experiences in attempting to have the safety recall service work, regarding the airbag recalls, performed on my vehicle. The safety recalls are referred to as p78 (driver side airbag) and r25 (passenger side airbag). Over the last three months I have tried on multiple occurrences, to arrange this service recall work via dealerships directly and with the fca us recall assistance center - during which both the fca recall assistance center and the dealerships have expressed that they have no idea on either part availability eta or when the service recall work could be performed. Initially I attempted personally calling dealerships, but was unsuccessful in securing an appointment due to dealerships either not responding or dealerships having no idea on part availability or when recall service could be made. I then attempted calling the fca (fiat chrysler automobiles) recall assistance center on separate occasions. With an fca rep, myself and a dealership all on the same call, the dealership confirmed parts and appointment. After appointment the p78 recall fix had not been done - marked no parts no eta. I called the fca recall assistance again, and after almost an hour of myself and the fca rep together calling dealerships, all the dealerships again expressed they had no idea on when the parts would be available and no idea when the service recall could be performed. I apologize if this is the incorrect forum (website suggested by fca) to relate these fca and dealership experiences. I appreciate this is a huge recall affecting millions of vehicle and vehicle owners. I thought it maybe worthwhile to relate my experiences of both the fca and the dealerships, repeatedly conveying they have no idea on parts eta and no idea as to when the service recall work could be done. Thank you information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recall dealer attempted replacement but advised parts on back order.
Tl* the contact owns a 2004 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 15v313000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 75,000.
Tl* takata recall. The contact owns a 2004 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 15v313000 (air bags) and 14v770000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall - the contact owns a 2004 dodge ram 1500. The contact received notification of the federal safety agency campaign numbers: 14v770000 (air bags), 15v313000 (air bags), and 13v528000 (steering) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 15v313000 (air bags) and stated that the part needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure. Updated 1/12/16
Tl* the contact owns a 2004 dodge ram 2500. The contact received a notification of the federal safety agency campaign number: 15v313000 (air bags) however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2004 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 15v313000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Both driver and passenger airbags did not deploy at impact! Vehicle is a total loss due to the outcome of the collision. Vehicle struck a barn and exited out of it until struck a massive tree which finally stopped the truck. The vehicle was in the taylor jeep dealership for air bag recall and was told they checked it out and found that I needed a special sensor for the recall repair and I will be contacted. I'm assuming what ever the technicians did might not have connected the airbags correctly resulting in them not deploying.
2004 dodge ram 2500. Consumer writes in regards to passenger airbag inflator recall notice repairs. *smd the consumer was informed the parts were not available.
Dealer not able to respond timely to important safety recall. Driver airbag inflator housing may rupture due to excessive internal pressure, during normal airbag deployment. This could result in metal fragments striking and potentially seriously injuring the vehicle occupants
Tl* the contact owns a 2004 dodge ram 2500. The contact received notification of the federal safety agency campaign numbers: 14v770000 (air bags) and 15v313000 (air bags) however, the parts needed to perform the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 15v313000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 15v313000 (air bags); however, the parts was unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 dodge ram 2500. The contact received notification of the federal safety agency campaign numbers: 15v313000 (air bags) and 14v770000 (air bags); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 14v770000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 14v770000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 dodge ram 2500. The contact received a notice for the federal safety agency campaign numbers: 14v770000 (air bags) and 15v313000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 dodge ram 2500. The contact received notification of the federal safety agency campaign numbers: 15v313000 (air bags) and 14v770000 (air bags) however, the part to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 12/03/15*lj
Tl* the contact owns a 2004 dodge ram 2500. The contact received notification of the federal safety agency campaign numbers: 15v313000 (air bags) and 14v770000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 dodge ram 2500. The contact received a recall notification of the federal safety agency campaign numbers: 15v313000 (air bags) and 14v770000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2004 dodge ram 2500. Consumer writes in regards to airbag replacement recall notice. Consumer has another vehicle correspondence in artemis. *smd the consumer was informed the parts were not available.
Tl* the contact owns a 2004 dodge ram 2500. The contact received notification of the federal safety agency campaign numbers: 14v770000 (air bags) and 15v313000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 15v313000 (air bags); however, the part was unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
2004 dodge ram 2500. Consumer writes in regards to defective driver and passenger airbag inflator recall notices. *smd the consumer stated he has been trying to get the recalls fixed for several months. The dealer stated the parts were not available.
Tl* the contact owns a 2004 dodge ram 2500. The contact received notification of the federal safety agency campaign numbers: 05v462000 (power train), 09e001000 (steering), 13v528000 (steering), and 15v313000 (air bags). However, the parts needed were not available. In addition, the contact stated that while driving at an unknown speed, the four wheel drive was engaged and the vehicle started to spin out of control. The failure recurred several times. The vehicle was towed to the dealer. The technician diagnosed that the transmission needed to be replaced. The transmission was replaced. However, the failure recurred. The vehicle was not repaired. The failure mileage was 80,000.
I received a recall notice about the passenger air bag inflator housing in february and one for the drivers air bag inflator housing four months later. I have checked with the dealer (athens dodge chrysler jeep) several times and their response each time is they do not have the parts and might not have them for another six months.
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