I was sent a recall notice on possible faulty steering linkage I called first time 4/23/14 to schedule appt. Was told by parts manager at mount airy dodge parts are on back order will be in touch. Said I was #30 on list, in mean time receive second recall notice from dodge I call again on 8/26/14 still on waiting list was told possibility in two weeks they will call me. Very disappointed in dodge to send out recalls but have no replacements parts! How long would you wait?
2005 Dodge RAM 2500 steering complaints
Page 3 of 6: complaints 41 to 70 of 153, newest first, as owners wrote them.
Tl* the contact owns a 2005 dodge ram 2500. The contact received the recall notification related to the federal safety agency campaign id number 13v528000 (steering) but the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Recall notice n62/the federal safety agency 13v‑528 (left tie rod). I've been trying to get this recall noticed resolved for almost 6 months and chrysler will not release the part to the dealer. Why send a recall notice if you're not going to replace the part? I am fearful for my and my families safety which seems to be a contradiction to chrysler's comments stating "we are sincerely concerned about your safety". If they were concerned they would replace the part in a timely manor.
Tl * the contact owns a 2005 dodge ram 2500. The contact received a recall notice for the federal safety agency campaign number: 13v528000 (steering); however, the part needed for the repair was unavailable. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2005 dodge ram 2500. The contact received a recall notice for the federal safety agency campaign number: 13v528000 (steering); however, the part needed for the repair was unavailable. The manufacturer was notified. The VIN was unavailable. The contact had not experienced a failure.
Tl* the contact owns a 2005 dodge ram 2500. The contact received a recall notice for the federal safety agency campaign number: 13v528000 (steering); however, the dealer stated that the part for the repair was unavailable. The vehicle was not repaired and the manufacturer was not notified. The contact had not experienced a failure. Updated 9/4/14
I received the following recall notice in january of 2014. "during a prior service appointment, a mopar service parts steering linkage may have been installed on your truck. The drag link inner joint may fracture under certain driving conditions. This could result in a loss of steering control and cause a crash without warning. Also, the steering damper bracket at the tie rod tube may loosen. This could allow the bracket to slide on the tube and may cause increased vehicle turning radius." after I took my vehicle to a local dealer they informed me the parts were backordered and they added me to their list. They also suggested I call them to check on the part if I didn't hear from them. I have received to additional recall notices on this matter since then. I have tried to call the dealer numerous times and can not get through to their service department. So I called chryslers recall phone number and was told they would flag my account and contact the dealer and have them call me which hasn't happened either. I am amazed that chrysler is being non responsive to a safety mater of this nature and have no other option than to report it to safecar.gov the dodge dealer ship I have been dealing with is clear lake dodge15711 gulf fwy, webster, tx 77598 (281) 481-1000.
Tl* the contact owns a 2005 dodge ram 2500. The contact received a notification for the federal safety agency campaign number: 13v528000 (steering). The contact stated that the dealer and the manufacturer were contacted numerous times and they were not able to provide an estimated amount of time for when the parts would become available for the repairs. The repair was not taken care of in a reasonable amount of time. Contact had not experienced a failure. The manufacturer has not been contacted.
Tl* the contact owns a 2005 dodge ram 2500. The contact was concerned for his safety since the parts were still not available in order to do repairs for recall the federal safety agency campaign number: 13v528000 (steering). The dealer was contacted. The manufacturer was made aware of the problem. The vehicle had not experience the failure. The vehicle current mileage was 150,000. Updated 08/25/14*lj updated 08/28/2014
I receive an important safety recall # n62 / the federal safety agency 13v‑528 from chrysler corp. For the dodge truck listed above. This recall was sent to me last november of 2013. I had the vehicle inspected by tuttle dodge in tustin, ca. This is the dealer where I bought the truck in 2055. They confirmed that this vehicle need the safety repair and said that chrysler would inform mw when the parts arrive at their dealership so they can make the safety repairs. I have check with tuttle dodge every month since and was told that no parts were available. This repair is to the left tie rod, and if it breaks the driver would have no steering. This would result in 10,000 pound truck running completely out of control with understandable disastrous results. I want some help getting this vehicle repaired to a safe condition. Please let me know what you can do. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2005 dodge ram 2500. The contact stated that he received notification of the federal safety agency campaign id number 13v528000 (steering). The dealer stated that the manufacturer had not released the parts needed in order to repair vehicle. The contact had not experienced the failure. The vehicle current mileage was 265,000. Updated 8/27/14
Tl* the contact owns a 2003 dodge ram 1500. The contact received a recall notification under the federal safety agency campaign id number: 13v528000 (steering),however the part was unavailable to do the repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 8/19/14*cn updated 08/27/2014
Attempted on numerous occasions to contact local dealer to fix this problem when recall was received. Was informed parts were not available at this time. Attempted again in late march was told the same thing. To date repair has not been done to vehicle and no contact from dealer has been made.
I was driving home from the store with my 3 year old son traveling approximately 45-50mph and there was a spot in the road that we ran over which was a repair so it was raised up a bit from level. After running over the repair the infamous dodge death wobbled started. Once the shaking started I immediately started slowing down but unfortunately for us the death wobble sheared the tie rod end that is connected to the pitman arm completely off of the truck so I had no steering control over the truck and we flew in to the next lane and wound up on the shoulder hitting the curb. This is completely ridiculous that a manufacturer would allow this issue to persist for years. Dodge had this issue starting with 2003 trucks. I have spend hundreds if not thousands of dollars trying to fix this issue and dodge always says "well maybe it is this" and wants more money. Why should I have to pay for their [xxx] product. It almost killed my son and I. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2005 dodge ram 2500. The contact received a recall notification under the federal safety agency campaign id number 13v528000(steering); however, the part was unavailable. The manufacturer was notified of the delay. There were no failures at this time. Updated 08/14/14
My dodge truck goes into a violent shaking death wobble when I hit a bump on the freeway. It bounces and shakes uncontrollably until I slow down to approx. 25mph. Its dangerous and scary and there doesn't seem to be any known cure. Chrysler promised me theyd help me with the problem in 2011 but couldn't figure out what was causing it. Now theyre turning their back on me and saying the truck is too old. Iv been trying to fix the problem since 2007.
Driving on the highway at 60 MPH suddenly my front tires started bouncing up and down in opposed [xxx]. Scared the life out of my wife and me ! I receive d in the mail a notice of a recall on my tierod ball joints and went to cook chrysler dealership on rt 40 aberdeen md. They said they cannot get the parts ! They have a whole list of people who have the same problem !! Whats going on ? Its a recall . I would like an answer, but more, I want parts ! I will be contacting the attorney general. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) *js
2005 dodge ram 2500. Consumer writes in regards to the left tie rod recall parts. *smd the consumer stated none of the dealerships within a 100 miles, had the necessary part to fix the recall.
Tl* the contact owns a 2005 dodge ram 2500. The contact received a recall notification of the federal safety agency campaign id number 13v528000 (steering), however the part needed was currently unavailable to perform the repair. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
Spent over $3000 on front end so far, still have death wobble at 40-50 MPH, this will cause death or injury, when will dodge or safety institutes do something.
Tl* the contact owns a 2005 dodge ram 2500. The contact received notification of the federal safety agency campaign id number: 13v52800 (steering) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The contact received the notification months ago. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced a failure.
Tl* the contact owns a 2005 dodge ram 2500. The contact stated that while driving approximately 40 MPH, the power steering assist failed and the brakes would not respond effectively. The vehicle traveled into a walkway and independently decelerated to a stop. A police report was not filed. The vehicle was not able to be restarted and was towed to the dealer, who replaced the steering linkage and damper pitman arm. The contact later received notification of the federal safety agency campaign id number 13v528000(steering). The manufacturer was not notified of the defect. The approximate failure mileage was 123,896.
Tl* the contact owns a 2005 dodge ram 2500. The contact received two recall notifications associated with the federal safety agency campaign id number 13v528000 (steering) and the remedy part was not available to perform the repair. The dealer and manufacturer stated that the part would not be available for four to five months. There are no failures at this time.
Tl* the contact owns a 2005 dodge ram 2500. The contact stated that the wheels would feel unstable when driving at various speeds. The vehicle was taken to a repair shop where it was advised that both front tie rods would need replacing. The contact had also received notification of the federal safety agency campaign id number:13v52800 (steering) but was advised by the dealer that the parts needed to complete the repair would not be available until june 2014. The manufacturer was also contacted and could not provide a reasonable date for when the vehicle would receive the recall repairs. The failure mileage was not available.
Tl* the contact owns a 2005 dodge ram 2500. The contact stated that he had heard a noise coming from the front passenger's side of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the passenger's side tie rod and ball joint needed to be repaired. The vehicle was repaired. The authorized dealer also stated that the driver's side tie rod and ball joint was loose. The contact received notification of the federal safety agency campaign id number:13v528000 (steering) and stated that the parts were not available. The contact had been waiting for months and the dealer could not provide a specific date when the parts would become available for the recall repair. The manufacturer was also contacted and could not provide an estimated date for when the part would become available. The failure mileage was unknown.
Tl* the contact owns a 2005 dodge ram 2500. The contact stated that he was very concerned for his safety because the manufacturer still had not made the parts available for recall repairs under the federal safety agency campaign number: 13v528000 (steering). The manufacturer was made aware of the failure. The contact had not experienced a failure.
Tl* the contact owns a 2005 dodge ram 2500. The contact stated that the federal safety agency campaign number 13v528000 (steering) had exceeded a reasonable time for repair. The contact received the recall letter january of 2013 and followed up with his dealership for a repair date on a weekly basis; however, the dealer stated the contact was number ten on the waiting list and did not know when the part would be available. There are no failures at this time.
Tl* the contact owns a 2005 dodge ram 2500. The contact stated that she received notification for the federal safety agency campaign number: 13v528000 (steering) and was concerned about her safety since the parts were not available to service the defect. The dealer was contacted and the manufacturer was made aware of the problem, who was unable to provide a time frame for when the part would become available. The contact had not experienced a failure.
Tl* the contact owns a 2005 dodge ram 2500. The contact stated that she received a notice for recall the federal safety agency campaign number: 13v528000 (steering). The contact mentioned that she was very concerned for her safety since she received both of the notices and the parts still not available. The dealer was contacted. The manufacturer was made aware of the problem. The vehicle has not experience the failure. The current mileage was 75,000.
2005 dodge ram 3500. Consumer writes in regards to unsatisfactory customer service at dealership in completing recall notice. *smd the consumer stated he called the dealer 4 times and was put on hold. The 5th time, he was transferred to the service manager's voice mail, where he left his name and number. No one returned his call.
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