I received a safety recall notice n49/the federal safety agency 13v‑529 for above truck in 12/13. I took truck to napleton dodge lake park,fl. Tel. # 561‑622‑0101 and was told the parts had to be ordered. Since then I had numerous contacts with the dealer's parts department. The parts clerks told me chrysler is limiting the number of repair parts needed to clear the recall. They first said the dealer could only order 2 a week. On 2/19/14 the parts clerk said chrysler has reduced the number to one every seven day, and that I was 50th on the list and they couldn't even order my parts for 350 days. They were sorry but there was nothing they could do since chrysler was limiting the ordering. The dealer has been polite but they blame the problem on chrysler not having the parts. I am concerned since I do not want to drive for a year with unsafe suspension especially since I frequently tow heavy loads.
2009 Dodge RAM 2500 suspension complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
Have a safety recall n49/the federal safety agency 13v‑529 called dealer and told that chrysler only sending 1 part per week. I am #89 on the list. That's a year & a half out. Very dangerous. Do I have to park my truck for that long?
Was driving on interstate 64 doing 70 MPH hit small bump in road after a bridge truck started shaking really bad had to slow down an pull off on side of road to make it quit shaking just about got run over big rig was right behind me seems like this happens to alot of dodge trucks would like to see recall before someone gets killed maybe I should just get rid of the truck not real happy consumer.
Hi, I took my truck to sears to have the tires rotated and the steering checked because I had started to feel crow hopping when making slow turns. When they removed the front tires they checked to find what was creating the crow hopping as I had requested. They found that the cv joint on the drivers side was not working as it should, and upon removing it they also found that the ball joints were bad. At this point I had sears do the work because of safety concerns. They repaired the problem and so far the crow hopping seems to have gone away.I now understand that there has been a the federal safety agency campaign id#11v350000 . I have owned this vehicle since it was new ,but have never gotten a recall notice on this problem. I have contacted dodge and talked to customer service about re-imbursment and was told that there was nothing they could do because the parts replaced where not mopar and possibly because the work was not done at dodge. I think this is not right because I did not get a notice and I was not taking the truck until it was safe to do so.
Tl* the contact owns a 2009 dodge ram 2500. The contact stated the vehicle would shake whenever driving over a bump at approximately 60 MPH or more. The vehicle would become very difficult to control during the failures, so the contact would have to decelerate to approximately 30 MPH. The vehicle was taken to an authorized dealer where the steering column, as well as the upper and lower ball joints were replaced. The dealer stated that they were not sure what caused the failure. The failure mileage was 39,000 and the current mileage was 45,000.
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