Tl* the contact owns a 2012 dodge ram 2500. While driving 65 MPH, a cracking noise emitted from the drive line under the vehicle. The contact merged over to the side of the road and the cracking noise became louder. The vehicle was taken to a dealer. The technician inspected the vehicle but was unable to diagnose the failure. The vehicle was taken to another dealer, where it was diagnosed that the drive shaft was defective and needed to be replaced. The vehicle was repaired. However, the failure recurred. The vehicle was taken back a third time to the dealer, who diagnosed that the differential failed and needed to be rebuild. The repairs were performed but the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.
2012 Dodge RAM 2500 suspension complaints
Page 2 of 2: complaints 11 to 22 of 22, newest first, as owners wrote them.
I noticed for 6-8 mos steering issue to the left, called dealer said nothing wrong. At various times a strange clunking clicking left front wheel area as decelerating and turning left weight to the front. Now choppy tire left front as there are no ball joints it appears tie rod is bad or something. While pulling into a turn the other day august 17,2015 the veh pulled heard the clank again and the steering pull caused us to strike fixed object. Dealer says not affected by recall, but we have all the same issues, and noted for awhile steering at intermittent times problems... What can I do very afraid to drive as we drive interstate often with loads, we need the vehicle but it seems to have the same issue as recall even though our VIN shows different plant, but what do we do just be killed first? Help please.
3 different instances, while traveling from different road surfaces,cement to gravel, gravel to tar. Seems small difference in road height causes truck to shake violent,and lose control of steering ability.2 of 3 times ended up coming to a stop in ditch. Only after crossing both lanes.thank god there was nobody else on the road at the time. After the second time it happened I went on line to see if anybody else had this happen to them. What I found was that they did and they have a term for it [ the dodge death shake ]. The after market even makes parts to correct the problem. From new steering links ,steering boxes.and frame stiffeners. Makes a person wonder,if they have a term for it,and make products to stop it.what the hell you are doing about it?. And why do consumers have to pay thousands out of pocket, to repair an poorly designed product them selves? From lawsuits to lies and everything in between.
Tl* the contact owns a 2012 dodge ram 2500. The contact stated that while at a dealer for a routine service, the technician diagnosed that the ball joints and track bar needed to be replaced. The vehicle was repaired however, the contact stated that one month later, while driving at 60 MPH, there was a noise coming from the front of the vehicle. In addition, the contact was unable to control the vehicle as the steering wheel required excessive force in order to turn the vehicle. The vehicle was taken to the dealer, who diagnosed that a bolt needed to be screwed onto the track bar. The vehicle was repaired. The failure persisted and the vehicle was taken to a different dealer who stated that the front end needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 19,000. Updated 7/29/15*cn updated 10/2/2017
I left the truck running, I walked about 20 feet away while doing some cleaning on my property and when I turned around I saw what looked like the ground on fire. It looked like fire dripping down from underneath the truck and in no time the truck burned to the ground. What do I need to do at this point? Should I get an attorney?
This is in ref to safety recall n49 / the federal safety agency 13v‑529. I received a recall form dodge and took my truck into miller's dodge in martinsburg wv. The service dept. Looked and said your left tie rod ball stud needed to be replaced. I have called to check on the part status 3 times. It has been 5 months and everytime I put my family in the truck they are at risk. I am told that the part is on back order. I received another recall notice from dodge which prompted me to log this.
Tried calling in for the left front tie rod recall to auto nation dodge and they told me that they have recalled the parts to fix. Called the chrysler help line and they were not helpful at all. The lady I talked to could not tell me when chrysler is supposed to have the part to fix the recall. Why is chrysler sending out notifications and telling people to call there local dealers to fix the recall when they do not have the parts to fix and why is it taking so long?
Regarding recall notice effective jan 6 2014 n49/the federal safety agency 13v‑529 contacted dealer numerous times they say no parts available from manufacturer meanwhile I continue to drive vehicle with this defect present I feel like the dealership and the manufacture are not taking this problem seriously!
I was driving slowly forward in a parking lot. I turned left and my left tie rod broke. I was unable to move and had to have the vehicle towed to the nearest dodge dealership.
I bought a 2012 ram 2500 crew cab 4x4 made in mexico 10th month of 2011. I bought the truck dec 28th 2011 new. The truck was pulling to the left and under a load you can not control the truck. Under a load, it wants to dart all over the road if you have something hooked to the bumper. Took the truck to 3 dodge dealers complaining about this above problem. Dodge says there was not a problem with this truck whatsoever. But, after hooking the trailer to my 2009 gmc diesel with no problem at all towing I knew it was the dodge truck that I was having problems with. Dodge still didn't want to admit that there was a problem with this dodge truck. I took the dodge to a frame shop. The frame shop called me in less than a hour requesting that I return to the shop, so they could show me the problems with the frame. The frame is off from plus 5 mm to minus 23 mm off center. The rear end is sitting about an inch closer on one side than the other making the truck want to turn left all the time. The bed on the truck sits crooked to the cab. Dodge still don't want to fix the truck. I hired a lawyer but dodge has not replied. I think it is time that the federal government stepped in on this matter. Because I have a factory defective vehicle. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
On 12/29/2011 I bought the 2012 dodge ram 2500 diesel 4x4 4 door truck. The truck was built the 10th month of 2011. The night that I bought the above truck on my way home the truck started pulling to the left. Being night time I could not get out to check it. On jan. 2, 2012 I returned to the dealer and stated that the truck was pulling to the left. They stated that the truck had been on their lot 6 months and that the tires more likely had flat spots in them from sitting so long and it would work their way out in 500 miles or so. After 500 miles the truck was still pulling the left. I took it the dodge dealership. They said nothing was wrong. But, they did x rotate my tires and said it should take care of the problem. Everytime you towed with the truck you could not hold it in the middle of the road. Bf goodrich put me on a new set of tires hoping to correct the problem. It did not. I took it to 2 more dodge dealers and they check the front end but did not correct my problem. I have filed complaints with dodge complaint department, case # 21958388 and they wanted me to take it to more dodge front end shops. I refused to since I had taken it to 3 already and I took it to a certified frame shop to see if they could find out what was wrong with the truck. The frame shop called me back and stated that the frame had so many defects that it was unrepairable and if I would come to the shop they would show me some of the problems. Everything they showed me was from 5 mm to 25 mm off. The rear end is setting at about a 5 degree angle which makes the wheel base longer on one side than the other. The truck is always to make a left hand turn on the rear end. The frame shop stated that if dodge had checked the front end they would have found the problem. There is no repairing this frame. Dodge should buy this truck back before someone gets hurt badly or killed.
You can not control the movement of the truck when towing. It wonders from side to side of the road. Took to dealer to have the front end checked. It checked ok. Bf goodrich installed 4 new tires at 1900 miles. Truck still road walks when towing. The only way to stop it is to apply the brakes. Otherwise, the swaying motion of the truck, will make you leave the road. I know it is not the trailer that I am towing. Reason #1: I have all the safety equipment to tow this trailer properly. Reason #2: is that I hooked the same trailer on my 2009 gmc diesel 2500 and the trailer towed perfectly. I did this on the same road, on the same day. This dodge 2500 diesel left the road with me twice while towing the same trailer. The further you drive the truck, the worse the towing problem is. So far, dodge can not find the problem with the dodge 2500 diesel. This is definitely a safety problem. If you try to tow over 40 mile per hour. With my 2009 gmc diesel, I can tow this trailer at speeds up to 70 miles per hour with no problems whatsoever. If dodge can't fix this truck, (a $50,000 truck), I feel that I should get a full refund of the purchase price. Because of right now, it is definitely a lemon. Someone is going to get killed if the problem is not corrected. The reason I bought the truck was to tow with it. Which I can not do, because it is too much of a safety risk and the other drivers on the interstate. I sincerely hope that you will check into this matter.
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