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Dodge RAM 2500 door locks problems

29 of the 6,440 owner complaints about the Dodge RAM 2500 describe doors won't lock, open or latch, most of them for the 2004 model year.

owner complaints
29
worst model year
2004
typical mileage
120,000
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

  • 2012
    1
  • 2009
    1
  • 2008
    1
  • 2007
    1
  • 2006
    1
  • 2005
    7
  • 2004
    10
  • 2003
    1
  • 2000
    1
  • 1999
    1
  • 1998
    1
  • 1996
    2
  • 1994
    1

What owners say

Filed Dec 11, 2024 · Body, Electrical · TX

driving down the highway at 70 mph and the drivers door came opened it was caused by a faulty door lock actuator

Filed Dec 17, 2018 · Body, Electrical · 178,000 miles · AZ

Tl* the contact owns a 2007 dodge ram 2500. The contact stated that the copper wiring used in all four doors was faulty, which caused the door locks to malfunction and become unsecured. The vehicle was taken to jones ford wickenburg (555 e wickenburg way, wickenburg, az 85390, (844) 524-1981) where it was diagnosed that the wire harnesses needed to be repaired. In addition, while driving various speeds, a popping noise was heard from the front of the vehicle. The vehicle was taken to an independent mechanic who replaced the upper and lower ball joints, wheel bearings, power steering gear box, pitman arm, and the steering stabilizer brace; however, the failure continued. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 178,000.

Filed Sep 20, 2018 · Body, Electrical · 160,000 miles · CA

Tl* the contact owns a 2004 dodge ram 2500. The contact stated that the front driver's side door would not unlock for the driver to enter the vehicle. The electronic remote lock was not functioning. The contact attempted to manually open the door with the key, but the key failed to turn and unlock the door. In order to enter the vehicle, the driver had to enter through the rear door and climb over to reach the front driver's seat. The dealer and manufacturer had not been contacted. The vehicle was not diagnosed or repaired. The VIN was not available. The failure mileage was 160,000.

Filed Apr 10, 2018 · 88,000 miles · MD

The driver side door locked and I was unable to unlock the door in anyway which caused me to enter and exit the vehicle through the passenger side . The truck was parked when the door was locked and then was unable to unlock it . Yes it was a major inconvenience but also a life safety issue if I would have happened to been in an accident or if the truck would have had a catastrophic failure I was unable to exit the vehicle in a timely and safely manner . My major concern was blantantly over looked by dodge and I was told it an inconvenience and had nothing to do with life safety.

Filed Sep 21, 2016 · Body · CA · 1 injury

Tl* the contact owns a 2006 dodge ram 2500. While attempting to enter the vehicle, the door handle became detached. The contact fell and sustained a shattered elbow, which required medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage and VIN were unavailable.

Filed Aug 15, 2016 · Body · 178,000 miles · OR

The metal surrounding the door latch has ripped in half leaving a gaping seam and the door latch will not keep the driver's side door safely closed. Therefor, because this is a daily driver for me, I have to use a 1,000 lb cargo strap to keep the door shut until I can find a way to get it fixed.

Filed Apr 15, 2016 · Electrical · GA

Rear door wiring harness: wires break inside of rubber housing causing total window and door lock failure. The exposed wires could arc against each other and the metal resulting in a fire. If child locks are engaged or if the door is locked you are unable to unlock the door from the outside. This is a safety issue because it could result in the rear passengers becoming trapped in the vehicle in an emergency causing injury or death.

Filed Oct 13, 2015 · Body, Electrical · OH

Driver side rear passenger interior door lock and interior light does stopped working over a year ago. I figured it was a selonoid or a loose connection in the door so I put it off. Just recently 10/11/2015 I took the time to take the door apart and check all the connections. I had power to the speaker and window and nothing to the lock and interior light doesn't come on when the door is open. So I then checked for loose connections everything good. I then checked the connection between the cab and the door and I had a good clean connection. I then pulled back the rubber wire loom between the cab and the door and I found 4 unevenly cut wires. I did not fix them I left the connector disconnected. This is could be a extremely dangerous not to mention potentially deadly fire hazard. Some how the loom is cutting the wires and could result in severe injury and or death.

Filed Jul 21, 2015 · Body · 72,000 miles · CO

The front drivers side door won't unlock or open from the outside. It only opens from the inside.

Filed Feb 12, 2015 · Body · TX

While parked after a short drive, the driver's door lock actuator failed in an unsafe mode (locked). Failure mode caused door to remain locked despite key turn effort to unlock. In addition, the door cannot be unlocked by lifting the manual lock control near the driver's left elbow. This single point of failure resulted in no way to enter the vehicle since there is not a key access to the right front door. A keyless entry system option mitigates the risk, but is not always installed. If an injured person or small child was inside the vehicle and unable to actuate the door handle from inside, it would not be possible for them to be helped in their egress from outside. This failure mode is so common that there are youtube videos on the part replacement. Ignoring the safety implication of this high frequency single point of failure is unconscionable on the part of the manufacturer.

Related recalls

No recalls on record for this model year.

Questions about the Dodge RAM 2500 door locks

Which Dodge RAM 2500 years have doors won't lock, open or latch problems?

The model years with the most reports are 2004 (10 complaints), 2005 (7 complaints) and 1996 (2 complaints).

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