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2004 Dodge RAM 3500 airbags problems

43 complaints (20% of all complaints for this car). 2 crashes reported.

owner complaints
43
of this car's complaints
20%
crashes
2
recalls
1

Which part fails

  • Frontal
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Dodge RAM 3500 airbags problems in other years

19931995200020052012

Related recalls

Air bagsReported December 3, 2014 · 250,896 vehicles affected
What is wrong
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk
In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V‑352. This recall superseded the passenger air bag portion of recall 14V‑354.

Recall number 14V770000 · Recall details

Related investigations

Air Bag Inflator RuptureOpened February 24, 2015, still open

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

EA15001

Air Bag Inflator RuptureOpened June 11, 2014, closed March 2, 2015

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

PE14016

What 2004 Dodge RAM 3500 owners say

Most recent owner complaints, unedited.

Filed May 8, 2026 · Airbags · NY

The contact owns a 2004 Dodge RAM. The contact received recall notifications, the federal safety agency Capaign Number: 16V352000 (Air Bags and the federal safety agency Campaign Number: 15V313000 (Air Bags) however the parts were unavailable. The dealer was contacted, however the contact was informed that the parts were in back order. In addition, the contact was informed that the parts were unavailable until October 2026. The manufacturer was contacted. The cotnact was informed that the parts were unavailalbel.

Filed Mar 24, 2026 · Airbags, Steering · MI

The contact owns a 2004 Dodge Ram 3500. The contact received notifications of the federal safety agency Campaign Numbers: 13V528000 (Steering), 16V352000 (Air Bags), 15V313000 (Air Bags), and 05V462000 (Power Train); however, the parts to do the recall repairs were not yet available while the vehicle was in for service. The local dealer was made aware of the issue, and an appointment was scheduled to repair the vehicle. The vehicle remained with the dealer for a week before the contact was informed that parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that on several occasions, while the vehicle was in park(P), the vehicle unexpectedly rolled without warning. The brake pedal was depressed with extra force while shifting to park(P). The manufacturer was not made aware of the issue. The failure mileage was unknown.

Filed Jun 15, 2018 · Airbags · FL

"takata recall" I have attempted to get my airbag replaced and the dealership states that they cannot work on the vehicle because it has aftermarket wiring. The wiring is not attached to the airbag and should have no impact on the ability of a replacement airbag working. The current fix they desire is for me to find a shop of some kind that removes head units and have them remove at my cost, and then have the airbag installed and then have the head unit re-installed at my cost. I purchased the vehicle as is a little over a year ago. I just want my truck to be safe for my family to be in. My current case number with dodge customer service is 34528836. Please help me get this fixed.

Filed Nov 6, 2017 · Airbags · WA

2004 dodge ram 3500. Consumer writes in regards to parts not being available to perform passenger airbag safety recall. *ld updated 11/06/207

Filed Jun 23, 2017 · Airbags · TX

Tl* takata recall. The contact owns a 2004 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 16v352000 (air bags); however, the parts do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (premier autoplex 401 us-59 loop s, livingston, tx 77351 (936) 228-4242) where it was confirmed that the recall remedy parts were on backorder. The manufacturer was notified of the issue as the contact was awaiting a callback from a supervisor. The contact had not experienced a failure. Parts distribution disconnect.

Filed Jun 20, 2017 · Airbags · NC

Takata recall. Nothing is happening with this recall, if they have the parts to put in new vehicles they should be putting them in vehicles on the road endangering me and my family's lives. If you stop them from selling trucks till they correct the recall it won't be another 5 or 10 years before they get to my truck. They are just waiting everyone out and you know it.

Filed Jan 20, 2017 · Airbags · 130,000 miles · NV

Takata recall called dealer (carson city dodge - jeep) when recall notice was received in the mail, I was added to a list and told to wait, still have not been called even though others have gone in and the dealer has done a replacement without an appointment or them being on the "list".

Filed Jan 17, 2017 · Airbags · IN

Tl* the contact owns a 2004 dodge ram 3500. The contact received a notification of the federal safety agency campaign number: 16v352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Jan 5, 2017 · Airbags · SC

Tl* the contact owns a 2004 dodge ram 3500. The contact received a recall notice for the federal safety agency campaign number: 16v352000 (air bags). The contact stated that the parts needed for the recall remedy were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Dec 8, 2016 · Airbags · MI

Tl* takata recall. The contact owns a 2004 dodge ram 3500. The contact received notification of the federal safety agency campaign numbers: 15v313000 (air bags) and 16v352000 (air bags). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Questions about the 2004 Dodge RAM 3500 airbags

Does the 2004 Dodge RAM 3500 have airbags problems?

Owners have filed 43 complaints about the airbags of the 2004 Dodge RAM 3500, 20% of all its complaints.

At what mileage do 2004 Dodge RAM 3500 airbags problems start?

Not enough complaints include the mileage to tell.

Was there a recall on the 2004 Dodge RAM 3500 airbags?

Yes, 1 recall: 14V770000. Check your VIN to see if your car still needs the free repair.

What year does the Dodge RAM 3500 have bad airbags?

The Dodge RAM 3500 model years with the most airbags complaints are 2003 (80 complaints), 2004 (43 complaints) and 2007 (36 complaints).

Other 2004 Dodge RAM 3500 problems

Transmission 64Steering 41Suspension 25Electrical 15Visibility 15Fuel system 13Body 9Brakes 8Engine 8Lights 7Tires 5Acceleration 4Seat belts 2Wheels 2Locks 1

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