Tl* the contact owns a 2009 dodge ram 3500. The contact received notification of the federal safety agency campaign id number: 13v529000 (steering) and was unable to have the vehicle repaired because the required parts for the repair were not available by the authorized dealer. The manufacturer was notified of the issue but did not provide a date for when the parts would become available. The contact had not experienced a failure. Updated 4/4/14
2009 Dodge RAM 3500 steering complaints
Page 3 of 3: complaints 41 to 69 of 69, newest first, as owners wrote them.
Tl- the contact owns a 2009 dodge ram 3500. The contact stated that he attempted to have his vehicle repaired under the federal safety agency recall campaign number: 13v529000 (steering) but was informed that the parts were not available and that the dealers were receiving one part per week. The contact stated since the failure was reported in november of 2013, there should be a remedy available before february of 2014. The manufacturer had already exceeded a reasonable time for the repair. There are no failures at this time. Rk
Tl- the contact owns a 2009 dodge ram 3500. The contact received the federal safety agency recall campaign number: 13v529000 (steering) and the part was unavailable. The dealer was unable to provide an expected date for the part to be available. The manufacturer was not notified of the problem. There are no failures at this time. Updated 3/28/14*cn updated 04/22/14
Tl* the contact owns a 2009 a dodge ram 3500. The contact received notification of the federal safety agency campaign number 13v529000 (steering) and was still awaiting parts from an authorized dealer to have the recall service performed. The manufacturer was notified. The contact had not experienced a failure.
We have a recall for tie rods and we have waited over a month and a half and when we called this week we were told it would be 120 weeks because they are only getting 1 set a week. We use this truck and this could be very dangerous if they malfunction, especially if we are hauling our camper.
Tl* the contact owns a 2009 dodge ram 3500. The contact received notification of the federal safety agency campaign id number 13v529000 (steering) however, was unable to have the vehicle serviced because the part needed for the repair was unavailable. The dealer informed the contact that the remedy part was on a massive back order and would not be available until at least one month. The manufacturer was not notified of the problem. The contact had not experienced a failure.
2009 dodge ram 3500. Consumer writes in regards to left tie rod ball stud recall notice. *smd the dealer informed the consumer, chrysler was only releasing a limited amount of parts to each dealer, to avoid stockpiling them. The consumer had the part replaced, at a local repair facility, and is seeking reimbursement.
Received safty recall notice #n49/the federal safety agency 13v‑529, on dec. 26, 2013, & told to bring to dealer after jan. 6. Was to leave for fla. !/4/14 with 14k 5th wheel. Went to dealer on 12/29, & was told no parts till after 1/6. Took trip, & took truck to vero dodge in fla. As I would be in the area till 3.25/14. Truck was inspected & I was told a 20 week back order on parts. I called riverhead dodge in n.y. & was told that there was in fact a 20week back order & I would be put on a list. I am now 1400 miles from home in an unsafe , that dodge says they can't, or wont, fix & need to tow a 14k 5th wheel home. I was told "be careful l driving home".
Tl* the contact 2009 dodge ram 3500. The contact stated that the federal safety agency campaign number 13v529000 (steering) had an exceeded a reasonable time for repair. The recall notice was received december of 2014 and the dealership informed the contact that the part will not be available until end of february they was allowed one part per week. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 3500. The contact received notification of the federal safety agency campaign number 13v529000 (steering). The contact mentioned that he was informed that it would be 80 weeks before his vehicle would be repaired, which was an unreasonable amount of time to have a recalled defect repaired. The contact had not experienced a failure. Updated 3/12/14
Tl* the contact owns a 2009 dodge ram 3500. The contact stated after receiving the federal safety agency campaign I.d. Number 13v529000 (steering). The contact called the dealer who stated they would not have the parts for one month.
Tl* the contact owns a 2009 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 13v529000 (steering). The contact attempted to have the vehicle remedied but was informed the part needed to repair the vehicle was unavailable. The dealer was could not provide an expected date for the part to become available. The manufacturer was made aware of the problem and confirmed the part unavailability. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 3500. The contact stated that the federal safety agency campaign number 13v529000 (steering) had exceeded a reasonable time for repair. The dealer advised that the part was not available for repair and they did not know when the part will be available.
Tl* the contact owns a 2009 dodge ram 3500. The contact received notification of the federal safety agency campaign I.d. Number 13v529000 (steering) and contact called the dealer to make an appointment. The dealer did not have the part available to remedy the vehicle and stated that they would not have the part until april. The contact called the manufacturer and the manufacturer also confirmed they would not have the part until april. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 13v529000 (steering). The dealer informed the contact that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 13v529000 (steering) and attempted to have the vehicle repaired. The contact was informed that the parts were unavailable. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 3500. The contact received a notification of the federal safety agency campaign number: 13v529000 (steering) however, the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacture was made aware of the problem. The contact had not experienced a failure.
The dodge 3500 was east bound in interstate 40 west of cookville, tn. The dodge was pulling an enclosed car trailer loaded with a 1955 chevy show car. The dodge had just passed an 18 wheeled vehicle and was in the left lane. When the pavement changed, a slight bump, the front tires of the dodge began to bounce out of control, aka "the death wobble". Operator was not able to gain control of the dodge and it veered into the right lane and over passing the shoulder halfway into the grass. The dodge and trailer would have gone into a ravine off the highway had the trailer brakes not locked up and brought the vehicle to a stop. Had this happened next to the 18 wheeler, there would have been a serious accident. Operator had no control over the steering until after the dodge came to a complete stop.
First occurrence was a bump entering an overpass. The truck went into a violent shaking and bouncing and went off the road on right shoulder. I had to have it nearly stopped for the undamped shaking to stop. On nov 7, 2011 I was driving on a perfectly smooth piece of highway at 65-70 MPH when the truck "exploded" into a violent bouncing and shaking. The truck was bouncing uncontrollably until I finally locked the brakes and skidded off the shoulder and into a bank on the side of the road. If any vehicles had be in the adjacent lane, I would not have been able to avoid hitting them.
While driving slowly down my mile long lane the driver's side tie rod end fractured which caused partial loss of steering control. I could only steer the right side, (passenger) wheel. I was able to continue slowly to the end of the lane, reverse my direction, and return my truck to my shop for repair.
Tl* the contact owns a 2009 dodge ram 3500. While decreasing speed at 2 MPH, the contact stated that the left outer tie rod fractured while pulling a trailer. The vehicle was towed to the dealer who inspected the vehicle and informed the contact that the left outer tie rod needed to be replaced and performed the repairs. The manufacturer had not been notified. The current and failure mileages were 48,220. I did notified dodge and sent them the billing on the repair. The total cost of $455.39. Updated 10/18/2011 *ln
We were on the freeway going approximately 75 MPH and hit a pothole in the road and the truck began to shake violently. My husband was able to gain control of the vehicle. I thought we were going to wreck. The tie rod had previously been replaced about a month before this initial incident. This is very dangerous because you are traveling at a high rate of speed. We then replaced the stabilizer shock and thought we fixed the problem only to have it do it again. We then went to big o tires and talked to them about replacing the shocks. We took the manager out to show him what it does and once again, when we got up to about 75 MPH it hit a hole in the road and began to shake violently, almost causing us to go off the road. This is very dangerous!!! The manager from big o wasn't familiar with the problem but did some research and found an article about the "death wobble" that has been occurring in 2500 and 3500 dodge trucks between 2006 - 2010. The article said the problem is under investigation. In the mean time, how many people are going to crash and/or be killed because the problem is "being investigated"?? We paid a good price for our truck and want to be able to use it as it was intended. At this point we are not able to because we don't trust it. We called our local dodge dealer, dale white motors, and voiced our concerns and they seemed like they weren't aware of the problem.
Tl* the contact owns a 2009 dodge ram 3500. The contact stated that while driving 60 MPH, the tie rod fractured. As a result, the contact lost control of the vehicle and the vehicle was driven into a ditch. The vehicle was taken to an authorized dealer where the tie rod was replaced. The failure recurred and the vehicle again was driven into a ditch. The manufacturer was notified and a complaint was filed. The failure mileage was 60,000 and the current mileage was 80,000.
While reverse parking in the driveway my dodge ram 3500, 2009 model, I heard a loud noise and I lost steering control. I inspected the vehicle and found that the tie rod on the driver's side had broken with the wheel at right angle to the truck.
Tl* the contact owns a 2009 dodge ram 3500. The contact stated that while driving approximately 25 MPH, the vehicle exhibited an abnormal noise from the front end. The contact moved off the roadway and when further examining the vehicle, he found that the front driver side tie rod was fractured from the wheel and rim. The vehicle was towed to the dealer where the vehicle was diagnosed and a replacement of the tie rod was recommended. The vehicle was not repaired. The failure and current mileage was 41,430.
Tl*the contact owns a 2009 dodge ram 3500. While driving approximately 30 MPH, the tie rod broke on the front driver side. The contact was able to maneuver the vehicle off the road. The vehicle was towed to the dealer where the technicians stated the tie rod needed to be replaced. The vehicle was repaired. The VIN was unavailable. The approximate failure mileage was 40,000.
Tl*the contact owns a 2009 dodge ram 3500. While making a left turn 5 MPH the tie rod broke causing a loss of the steering control and the restricted ability to turn the vehicle in one direction. The vehicle was towed to the dealer where they replaced the tie rod. The manufacturer was not notified. The failure and current mileages were 29,000. Updated 10/05/10 *bf the consumer was told that an improperly geometry at the time of initial factory installation may lead to premature failure. Updated 10/07/10.
Dodge 3500 recall #09v00500 steering linkages/tie rod assembly. Swift dodge, 4318 chile road, davis ca informed me in august 09 that my truck was subject to this recall. In december 09 they purported to have completed the recall work as specified in invoice #25289. This was verbally described as necessitating complete disassembly/reassembly of the front end/steering. In june 2010 the steering track bar bolt failed and lodged between the drag link and tie rod end causing partial loss of steering. The upper and lower control arms and spring blocks were also found to be loose. Vehicle was taken to stead chrysler in walnut creek. They attributed the failure to the installation of aftermarket leveling kit (installed june 09.) when I insisted that swift dodge had the front end apart in december 09, they researched the invoice and stated that it showed only an inspection was done. I contacted swift dodge to clarify- they admitted this was a discrepancy and said they would research it. They have ceased all communication with me as of july 1- phone calls and voice mails not returned. Either they failed to complete the recall work or they completed it in a slipshod fashion. Neither is acceptable. The federal safety agency should be aware of this dealer's and chryslers cavalier approach to safety related recalls and poor customer service.
Tl*the contact owns a 2009 dodge ram 3500. The contact received a recall notice for the federal safety agency campaign id number 09v005000 (steering:linkages:tie rod assembly). The authorized dealer stated that the part for the recall repair was on a massive back order, consisting of 47,000 consumers. The contact was placed on a waiting list. There had been no failure to date. The VIN was unknown. The current mileage was 500.
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