Tl*the contact owns a 2010 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2010 Dodge RAM 3500 fuel system complaints
Page 2 of 2: complaints 11 to 18 of 18, newest first, as owners wrote them.
Received recall notice on december 1, 2014 stating that the diesel fuel heater electrical connector may overheat and cause a fuel leak. The diesel fuel heater housing at the fuel heater electrical connector may overheat, leading to the failure of the o-rings that seal the male electrical terminals in the diesel fuel filter/heater assembly. A leaking diesel fuel filter/heater could cause underhood smoke and/or an engine compartment fire. As of today, february 21, 2015 there is no remedy available per the federal safety agency website and the local dodge dealer has confirmed as such. Since there is no remedy available, the local dealership wants to charge me to inspect it for the problem. I don't feel that I should have to pay to have a recalled vehicle inspected for the recall nor should I have to wait three months or more for a solution from the manufacturer. Also, I cannot believe that 82 days after the date on the recall notice there is no remedy. This is ridiculous. This vehicle was purchased to work, not sit in the yard. We have no other vehicle to use in place of it. If dodge does not have any diesel fuel filter/heater assembly components to replace the recalled ones, they need to get their priorities in order as existing customers should come before potential new customers. I need my truck repaired asap!
Tl* the contact owns a 2010 dodge ram 3500. The contact received a notification for the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2010 dodge ram 3500. The contact received a notification for the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
Exhaust fumes enter the cabin whenever the heat or defrost is turned on. Becomes more when the exhaust brake is activated.
I have the 6.7 cummins diesel engine. While stopped and with the air conditioning on and while the truck is performing the regeneration process raw fuel and exhaust fumes enter the cab of the truck forcing me to roll my windows down. This has caused me to get lightheaded if I don't roll my window down in time. This happens about once every two weeks to me(each time the above conditions are met). Putting the air conditioning on recirculate will help. However recirculate will not work for the heater or window defroster which further impairs my ability to drive. I spoke to the dealer and they called dodge. Dodge said that this is normal. This is not normal and is a serious health and safety issue.
Tl* the contact owns a 2010 dodge ram 3500. The contact stated that while driving 65 MPH, fuel fumes were emitted into the vehicle. The vehicle was taken to an authorized dealer, who diagnosed that the high pressure fuel sensor was leaking. As a result, the fuel pressure rail assembly had to be replaced in order to remedy the failure. The manufacturer was made aware of the failure, but offered no assistance because the vehicle was no longer under warranty. The warranty was revokede when the contact installed an aftermarket fuel filter. The vehicle was not repaired. The failure mileage was 34,800 and current mileage was 34,866.
I have a 2010 dodge ram 3500 (single rear) 6 months old with (4000) miles. I was towing my camper (8000lbs) and the engine started knocking - I was told by the dealership that I purchased bad diesel fuel (kerosene in fuel) and it caused the injector to hydro-lock and flood a cylinder and this is not covered under warranty, and it will cost me ($1000+) to fix this vehicle. The analysis they conducted on the fuel was visual, and this was there final determination. I contacted chrysler corporate and I was told they could only go by what the tech says and there is nothing they can do for me. I called other dealerships to ask if they have had a run on diesel vehicles with bad fuel and not one of them said they had a problem. I believe I have a bad injector and chrysler will not analyze them to guarantee I will not have future problems. I turned this over to my insurance company and they are forcing the dealership to do further evaluations. The vehicle is currently at another chrysler dealership where they are going to have the fuel analyzed and determine what actually caused the failure. I will finalize this complaint when I get the final reports on what exactly caused this failure...
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