We were made aware of the three (3) recalls and possible buyback on our 2011 dodge ram 3500 truck by "word of mouth"! We were never contacted about the recalls or the consent order-----we accidentally found out! We have had smoke coming from the engine compartment twice, once while refueling and once while the truck was in motion. We have noticed a bad and dangerous vibration from the steering! Even though we contacted fca regarding these problems, and my request for a copy of the buyback letter, I have received nothing except copies of the three (3) recalls, with n49 being noted as the most dangerous! Fca put me in touch with the fca resolution center, which is a 3rd party vendor for fca, and they are giving me the "run a round"! Two different people there have given me two different sets of "things" they will need in order to make an offer on our affected truck. I'm going to have to retain an attorney to get any kind of buyback on our vehicle. It is my belief that fca has no intention of buying back these vehicles! I have been in touch with fca since july 28th, to no avail!
2011 Dodge RAM 3500 electrical complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
Trailer brake lights not working properly.
Tl* the contact owns a 2011 dodge ram 3500. While driving 55 MPH, the contact noticed an abnormal odor and immediately turned off the vehicle. The contact was unable to restart the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 78,538.
I purchased truck around march 1, 2014 with 48415 miles, on march 14,2014 we were on the interstate with a 4 horse trailer in tow when the vehicle stalled without warning, vehicle shuttered, check engine light came on. We started to pull over then we regained power. We called the dealership that we purchased it from when we got to our destination, they told us to power off for 15 minutes and restart with the remote starter, this took the check engine light off. The same problem occured on may 1, 2015, interstate with horse trailer in tow again. This time we noticed the fuel dropped and the fuel milage indicator started flickering, we let off the fuel peddle and repressed regaining power, about 1 mile down the road it happened again the shutter was harder, we had to tap the fuel peddle 2 time to regain power. We notice the miletoempty went from 90 to 60 when it happened. Both occasions we had been traveling for about 100 miles with about 30 or 40 miles being on the interstate at about 70-75 mile per hour, when the problem accured. Both times we completed our round trip of 600 miles with worry!!!
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that while driving at various speeds, the vehicle stalled without warning for 10-20 seconds. The vehicle was taken to the dealer, who made unknown repairs. However, the failure recurred on numerous occasions. The manufacturer was made aware of the failure. The approximate failure mileage was 15,000.
Driving at night going about 60 MPH when all systems failed, no engine, no power brakes, no power steering and worst of all, no lights. Engine wouldn't crank, fuse box was making snapping sounds even with key out of ignition. After about 5 min truck started and I was able to drive it home, about 5 miles. Truck ran, but poorly. The next day I attempted to drive it to the dodge dealer, truck did same thing (complete system failure) after driving about 5 miles. I then had truck towed to the dealer. Naturally truck runs fine for service tech, they reset a bunch of codes, but could find nothing definitive. Unable or unwilling to do more. This fills me with absolutely no confidence. In 4 days I need to take this truck pulling a trailer from wa to az for work.
Tl* the contact owns a 2011 dodge ram 3500. The contact was driving 10 MPH when the brakes were depressed but vehicle failed to stop properly. The vehicle was taken to the dealer and the manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 450 and the current mileage was 5,600. Updated 01/18/12 lj the consumer stated the problem was with the factory installed trailer brake controller. It did not apply the trailer brakes properly. It would work, when the manual level was used, but not when the truck brakes were applied. Updated 01/19/12
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