I was driving down the highway 97 close to prince george, canada,I heard a loud scratching sound which I thought to be worn out brake pads. It was sunday evening and all dealers where closed. When I called the dodge dealership next morning(I spent the night in town) they could not assist me because they were booked. So I went to a garage who could take me in. I was told the brake pads where not to bad but the drive shaft was ripped out of the casing at the centre of the vehicle and the vehicle was not drivable. I called the chrysler customer service and they said I had to wait till they could look at it next day(day 2). And even if it would take another day. I then told the local repair shop to fix it up since I had to little kids already waiting to get home. Chrysler said they would not reimburse me that I follow their guidelines or they would not give back any money. There I am with a $85000 vehicle and an extended warranty for $4000 and they would refuse to help me rather let me and my family wait for two days. Another issue is a recall that was supposed to be fixed at the front end but they have according to my chrysler dealer been able to get the parts in. By now both front ball joints are loose and the front end is shaken even here they had no answer for the 14 month delay.
2012 Dodge RAM 3500 brakes complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
While driving south hauling a horse trailer on a two lane highway, my truck would hit a slight bump or ridge in the road and start violently shaking. The only remedy is to slow to a stop. The steering wheel shakes violently, it is hard to steer, the brakes can't slow like normal. It is a dangerous not only to occupants in the vehicle, but to other people on the road. This vehicle is a hazard to everyone!!!!
Tl* the contact owns a 2012 dodge ram 3500. The contact stated that while driving 35 MPH, the brakes overheated and all four brake calipers caught on fire without warning. The contact also mentioned that the brakes were newly installed prior to the failure. The vehicle was taken to a dealer where the technician stated that the calipers and brake lines would need to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 67,000. The VIN was not available.
Tl* the contact owns a 2012 dodge ram 3500. The contact stated that while driving 35 MPH and attempting a turn, the brakes seized without warning. The vehicle was taken to the dealer where they stated that they needed to replace the brake control module. The vehicle was repaired but the failure persisted. The manufacturer was contacted and provided no assistance. The failure mileage was 400,000 and the current mileage was 600,000.
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