Tl* the contact owns a 2012 dodge ram 3500. The contact received notification of the federal safety agency campaign numbers: 14v635000 (engine and engine cooling, fuel system) and a5v459000 (air bags). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2012 Dodge RAM 3500 fuel system complaints
Page 2 of 2: complaints 11 to 40 of 40, newest first, as owners wrote them.
Tl* the contact owns a 2012 dodge ram 3500. The contact stated that there was an extensive delay in scheduling the recall repair appointments for the three recall repairs. The vehicle was included in the federal safety agency campaign number: 15v459000, (air bags), 14v635000 (engine and engine cooling, fuel system, diesel), and 13v529000 (steering). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
Tl* the contact owns a 2012 dodge ram 3500. The contact received a notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 3500. While accelerating from a stop, the vehicle jerked and the rear end vibrated. The contact also stated that the front end was vibrating while driving at any speed. As a result of the failure, the tires were replaced on four occasions. The contact stated that under the manifold intake that there was an exhaust leak and there was a fuel odor. In addition, the fuel gauge failed to function. The vehicle was serviced under the federal safety agency campaign number: 13v529000 (steering) but the remedy failed to repair the vehicle. The contact stated that an abnormal popping noise was heard coming from the front driver side of the vehicle. The vehicle was taken to the dealer where the failure was unable to be duplicated. The manufacturer was not made aware of the failure. The failure mileage was 7,000. The VIN was not available.
Tl* the contact owns a 2012 dodge ram 3500. The contact received notification of the federal safety agency campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 13v529000 (steering); however, the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure.
Have 2 recalls the steering 1 was last year call and talk severl time, also have fuel tank heater been sence beginning of this year. Was told both on back order and never seem have them come in so can get them taken care of. I would think this be a big safty problem.
Tl* the contact owns a 2012 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Ma 10/8 updated 10/26/2017
Tl* the contact owns a 2012 dodge ram 3500. The contact received notification of the federal safety agency campaign numbers: 13v529000 and 14v635000 (steering, engine and engine cooling, fuel system, diesel). The contact brought the vehicle to the dealer for the tie rod replacement; however, the VIN showed that the vehicle never received a recall repair. The parts to repair the electrical connectors of the diesel fuel heater were unavailable and the contact stated the manufacturer exceeded a reasonable amount of time to repair the recall. The manufacturer was made aware of the issues and referred the contact to the federal safety agency. The contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 14635000 (engine and engine cooling, fuel system, diesel); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Updated 7/7/15*cn the consumer stated the vehicle was fixed. Updated 07/14/15
Tl* the contact owns a 2012 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 3500. The contact received notification of the federal safety agency campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 13v529000 (steering); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
This truck has been under recall for a long time now and everytime we have tried to take it to the dealer we are told that the parts are not available yet. This truck is a response/command vehicle for our fire protection district and is driven by the fire chief. How much longer do we have to wait. Chrysler said they would contact us again by mail, with a follow-up recall notice, when the remedy part is available. Will it ever be ready? Recall # p65 / the federal safety agency 14v - 635.
Tl* the contact owns a 2012 dodge ram 3500. The contact stated that the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel) exceeded a reasonable amount of time for repair. Both the dealer and manufacturer stated a remedy had not yet been determined. The vehicle was not repaired. The contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 3500. The contact received notice of the federal safety agency campaign number: 14v635000 (fuel system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 3500. The contact received notice of the federal safety agency campaign number: 14v635000 (fuel system); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced the failure.
Tl* the contact owns a 2012 doge ram 3500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel) however, the vehicle was unable to be serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl*the contact owns a 2012 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling , fuel system, diesel) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact did not experience a failure.
Tl*the contact owns a 2012 dodge ram 3500. The contact was included in the federal safety agency campaign id number: 14v635000 (engine and engine cooling, fuel system, diesel) and stated that the dealer was unable to determine when the part would become available to repair the vehicle. The manufacturer was contacted and was unable to determine when the part would become available to schedule the recall repair. The contact stated the vehicle was driving extremely rough while waiting for the part to repair the vehicle. The approximate failure mileage was not available. The consumer stated the recall has not been rectified. Updated 12/22/15.
Tl* the contact owns a 2012 dodge ram 3500. The contact received a notification for the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel) and stated that the parts needed were unavailable. The contact stated that the dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified of the failure and they had also informed the contact that they were uncertain when the parts would become available. The contact had not experienced a failure.
Recalls: p65 diesel fuel heater, potential fuel leak and fire. Ram does not have parts to fix, refuses loaner vehicle until parts are avaliable. Vehicle not safe to drive n49 left tie rod, requested appointment to have repaired appointment never made by dealer. Emmission control problems related to o2 sensors and wiring, paid $387 to have repairs made, not repaired and not under warranty according to ram. Engine stops running requires code clearing thru obd2 system to get running out of "limp" mode. Dealers aware of issues, multiple tsb, but no fix works.
Tl*the contact owns a 2012 dodge ram 3500. The contact received a notification for the federal safety agency campaign number: 14v635000 (engine and engine cooling , fuel system, diesel) however, the vehicle was unable to be serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 4/15/15
I was towing a 5th wheel and the check eng. Light come on and the truck stalled whent from 60mph. To 30 MPH. I stoped for the night in the morning I got it to holiday dodge in austin mn. And was told the a code of p0087 was on and it was a low fuel rail perssure. But the part need was on back order and no dodge shope had one it would take 4 to 6 weeks to get one. After this repair was done it has been into dodge 8 time for the same thing and has cost me a lot. But I stell don't have a sefe truck. Its not safe do to the truck runing at 60mph then droping to 30mph or not runing at all. Towing a trailer and the eng. Stops on the interstate trying to get the truck and trailer off the highway with no power is not safe.
In december, I received the p65 fuel heater electrical connector recall which warns of a fuel leak and risk of fire. It is now february and parts are still not available to fix this and avoid the fire risk. If chrysler can come up with the parts to supply their production lines, why can't chrysler come up with the parts for the recall? Based on this recall and other chrysler recalls, the delays procuring recall parts while supplying production line parts appears to be a deliberate strategy by chrysler to delay or avoid the expense of implementing recalls.
Tl* the contact owns a 2012 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel). The contact stated that the part for the repair was not available for three months. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl*the contact owns a 2012 dodge ram 3500. The contact received notification of the federal safety agency campaign: 14v635000 (fuel system: diesel and engine: engine cooling diesel. However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. Updated 03/30/15
Tl* the contact owns a 2012 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 01/23/15*lj updated 6/8/2015
My driver was traveling at 80 MPH in cruise control when he started to notice a vibration from the truck that was shaking the mirrors. He took the vehicle out of cruise control and started to decelerate. At approximately 70 MPH a large bang was heard from beneath the vehicle and the front end of the truck was lifted off of the pavement. This caused the vehicle to be turned slightly sideways when it came back down into contact with the pavement while traveling at 70 MPH! Thankfully my driver was able to correct the vehicle straight but when he pushed on the brake pedal it went all the way to the floor. He was able to coast the vehicle to the side of the road and eventually bring it to a stop. Parts from the truck had been strewn down the interstate over approximately 200 yds. There was a vehicle traveling behind my driver at the time of the incident but luckily they were far enough behind that they were able to take evasive actions to avoid any flying debris. Thankfully there were no injuries or after incident accidents that occurred though I would attribute this to the alert and responsive driving of both my driver and the driver of the vehicle behind him. Had there been a vehicle directly behind or to the side of him there could have been a major accident possibly resulting in injuries or death. This vehicle was towed to a dodge ram dealer where we were informed that the front drive shaft was the part that failed. We were informed by dealer personnel that this drive shaft has a joint that is non-serviceable nor easily inspected and that this was the root cause of the failure. Other parts that were effected were the transfer case (the case was broken in two pieces and the internals were blown out), transmission cracked beyond repair, brake lines had been severed, fuel lines had been severed and a hole was punched through the cab bottom into the passenger area.
2012 dodge ram 3500. Consumer writes in regards to tie rod assembly recall issues. *smd the consumer also experienced loss of power. The consumer stated there were times, where he couldn't obtain a speed greater than 40 MPH. Also, he was experiencing poor fuel economy.
Tl* the contact owns a 2012 dodge ram 3500. The contact stated that while hauling a trailer at 60 MPH, the check engine warning light illuminated as the vehicle lost acceleration power. The vehicle was taken to the dealer several times for the failure where the dealer replaced the pressure relief valve, the fuel filter twice, the fuel pump was replaced three times, the fuel canister housing was replaced four times, and the software was updated but the failure was not corrected. The manufacturer was made aware of the failure. The failure mileage was 156,894 and the current mileage was 177,000.
I pull a light weight 40' gooseneck trailer, and while driving I noticed the fuel mileage dropped tremendously and the coolant temp stayed around 220deg and I noticed a horrible loss of power which would not let me drive any faster than around 40-45mph! I took it to the dealership and they performed a boost test on the turbo and said that it's supposed to produce 32 pounds of boost but mine was only producing 26 pounds of boost, and then I was informed they could not justify replacing the turbo because it has not thrown a code on the instrument panel, well if you tell me it's supposed to produce one number and it's doing another then I believe that's enough justification to replace the part beings I paid $50,000 for a brand new truck! The loss of power causes traffic back-ups even if I'm in the slow lane! The temp out of the exhaust reaches 800deg's and melts my mudflap and has caused it to start smoldering after I come to a complete stop! I was later informed about the "re-gen" process and was told it would kick in and out of "re-gen" but I don't believe mine has came out of re-gen beings I'm still getting 5mph with or without a trailer! The engine light and ABS light comes on numerous times a day an then go off and now the engine light stays on all the time! This is a brand new dodge 3500 6.7l turbo diesel 4x4.
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