Drivers side rear wheel broke loose from hub and bounced into the opposing lane of traffic.
2012 Dodge RAM 3500 wheels problems
15 complaints (4% of all complaints for this car). Typical mileage when it fails: 74,820. 1 crash reported.
- owner complaints
- 15
- of this car's complaints
- 4%
- typical mileage
- 74,820
- crashes
- 1
- recalls
- 1
Which part fails
- Lugs/nuts/bolts/studs2
- Rim1
- Hub1
At what mileage
Complaints by mileage at the time of the problem.
Dodge RAM 3500 wheels problems in other years
Related recalls
Wheels: lugs/nuts/bolts/studs
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
- Risk
- Wheel separation can cause a vehicle crash.
- Remedy
- Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1‑800‑853‑1403. FCA US's numbers for this recall are Y26 and Y36.
Recall number 21V398000 · Recall details
What 2012 Dodge RAM 3500 owners say
Most recent owner complaints, unedited.
The contact owns a 2012 Ram 3500. The contact stated that after driving at an undisclosed speed, he stopped at the gas station and went inside to pay for fuel; however, when the contact returned to the vehicle, he became aware that the rear passenger’s side wheel was missing five studs. The contact stated that he was able to safely drive the vehicle to the dealer, where the wheel was inspected and the dealer was able to diagnose the failure; however, the vehicle was not repaired. The contact stated that there was a previous safety recall for the vehicle, but when the vehicle was taken for the recall repair, the recall repair was not completed; the wheels were only inspected. The manufacturer was made aware of the failure; however, the contact stated that the manufacturer originally approved completing the repair as a recall repair and then declined the approval. The failure mileage was approximately 307,000.
The contact owns a 2012 Ram 3500. The contact stated while driving 60 MPH, there was an abnormally roaring sound coming from the vehicle. The contact stated that while slowing down, the rear wheels detached from the wheel studs with the lug nuts. The vehicle was towed to the dealer and the contact was informed that the lug nuts were torqued too tight on the studs. The contact referenced the federal safety agency Campaign Number: 21V398000 (Wheels). The vehicle was repaired. The contact stated that he also noticed that the lug nuts on the front wheels were missing. The dealer and the manufacturer were notified of the failure. The contact was informed that the repair would be an out-of-pocket expense. The failure mileage was 247,000.
The contact owns a 2012 Ram 3500. The contact received notification for the federal safety agency Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
While driving down the highway, 7 of 8 lug studs of the right front wheel spontaneously broke off. Vehicle became difficult to control and steer. The one remaining lug stud kept the wheel on long enough to pull onto the shoulder of the road. This was a heavily travelled interstate highway. My safety and the safety of other motorists was at high risk. Broken lug studs are available for inspection. All of them broke at the location where the threads end at the shoulder of the bolt. I had recently performed brake service and the wheels were mounted and properly torqued to manufacturer specifications. No police report or dealer inspection. I made the repairs. No prior warning of the problem. This is identical to the problem a friend had with his Ram dually, that is now in a recall. Part number is 6509866AA. I have owned this vehicle since it was new.
Alcoa 17" rims cracked in 4 places on driver side steer. Other rims beginning to crack. Had to replace all 4 alcoa rims.
Tl* the contact owns a 2012 ram 3500. While driving approximately 70 MPH and towing a 2017 wood deck trailer fmcw-11000-20s, the contact heard a banging noise underneath the floorboard. Suddenly, the front drive shaft and transfer case separated and blew up. There were no warning indicators illuminated. The contact pulled over to inspect the vehicle and was informed that his hubcap fell off. While attempting to shift the gear into drive, the gear shifter failed. Upon further inspection of the vehicle, the contact noticed that fluid leaked onto the ground from underneath the vehicle and that the transfer case and drive shaft were gone. The vehicle was towed to king city chrysler center (1603 broadway st, mt vernon, il 62864 (618) 242-6600) where it was diagnosed that the transmission was cracked, the axle was compromised, and the transmission, front drive shaft, transfer case, entire front axle, fuel lines, transmission wiring harness, shift cable, and transmission cooler lines all needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 127,900.
Alumimum wheel cracking cracked in may or june 2016 and in nov. 2016
The wheel studs break whenever I'm changing tires, I've replaced 7 total. I have to put them on very gently then I torque down by hand. I run a fleet of trucks and do mechanic work. This is the first vehicle I've had to do this on. Right now I'm sittin on the side of the road because my right/rear tire fell off due to all my studs breaking. I have heard of other ram owners having issues, the dealer said that they and I'm over tightening but I've never had this before. These are lug nuts... Come on ram, get it together and do a recall. This is a safety concern. If I were on the highway with a motorcyclist next to me he/she could have died. I was moving 57mph when it felt like I was going into a dip and then I saw sparks from my rotor, and saw my tire/rim go flying out of the ditch. It passed me and now is sitting in the field. If I were hauling a trailer it would have been terrible also.
Highway driving mostly. Going through tires. Tires keep getting chopped. We haul heavy loads and worry the vehicle is not safe for the type of business we do. But we can't get rid of it because of all this recall. The previous owner had part of the recall addressed but we still feel the vehicle is not safe. We see signs of wear and damage that should not be. Like the chopped tires.
Questions about the 2012 Dodge RAM 3500 wheels
Does the 2012 Dodge RAM 3500 have wheels problems?
Owners have filed 15 complaints about the wheels of the 2012 Dodge RAM 3500, 4% of all its complaints.
At what mileage do 2012 Dodge RAM 3500 wheels problems start?
The typical (median) mileage in owner complaints is 74,820 miles.
Was there a recall on the 2012 Dodge RAM 3500 wheels?
Yes, 1 recall: 21V398000. Check your VIN to see if your car still needs the free repair.
Other 2012 Dodge RAM 3500 problems
Steering 222Electrical 45Engine 44Fuel system 40Suspension 36Transmission 28Airbags 15Brakes 14Lights 11Body 5Visibility 5Acceleration 3Tires 3Driver assistance 2
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