Dodge was not able to replace the passenger airbag. No dealers could replace it. I had the passenger airbag replaced by a Mercedes Sprinter dealership and was reimbursed by Dodge. The problem is they can not remove the recall from the federal safety agency. I still get email and mail telling me to replace the passenger airbag. I've called 4 times over 2 years. Each time they say they'll fix it. It still shows the recall is not complete. How can I remedy this? Dodge has been no help.
2008 Dodge Sprinter 3500 airbags problems
33 complaints (85% of all complaints for this car).
- owner complaints
- 33
- of this car's complaints
- 85%
- crashes
- 0
- recalls
- 2
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Dodge Sprinter 3500 airbags problems in other years
Related recalls
Air bags: frontal: passenger side: inflator module
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2007-2009 Freightliner and Dodge Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- DVUSA will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. The recall began on September 29, 2017. Owners may contact DVUSA customer service at 1‑877‑762‑8267. Note: This recall fully supersedes recall 15V‑354 and partially supersedes recalls 16V‑379 and 17V‑025.
Recall number 17V478000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy
- Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1‑877‑762‑8267. Dodge owners may contact Fiat Chrysler customer service at 1‑800‑853‑1403.
Recall number 16V077000 · Recall details
Related investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA21002
What 2008 Dodge Sprinter 3500 owners say
Most recent owner complaints, unedited.
The dodge dealer in bellevue washington refused to perform the recall repairs. They claimed it was because they couldn't put the vehicle on their lift, even though airbag replacement doesn't require that. They referred me to seattle mercedes, which also refused to do the recall.
Takata recall. The drivers side air bag was replaced oct 12 2017. In 01/2018 I get a recall for the passenger side air bag. I called freightliner but was told they can no longer replaced the airbag in new york state and they would get back to me. They never did. Ny dmv sent me a notice so I called freightliner and they show no recalls same as your website. What happened? How can I get the airbag replaced now? *dt
Takata recall I made 2 attempts to contact west valley dodge in ca in which didn't get a call back. I made appt on 11/9 at simi dodge in ca. I told them I had a dodge sprinter on a b class rv. I was told no problem. When I showed up for appt they told me they couldn't do it because of tools needed. I looked on line and no special tools are needed. As I suspected they just didn't want to do the work. A complete waste of my time.
Takata recall we have experienced a total of 3 recalls on this vehicle. The first recall was 2016 on the passenger side. The second recall in 2017 on the drivers side. The third most importantly was a recall on the 2016 recall the passenger side. For almost 2 years the u.s. Recall center kept sending out warnings but never clearly stated it was a recall on a recall. As consumers, we would call to ask questions to clarify this.. Only to have them take down invoices and dates on when the air bags were replaced and promising this was noted and fulfilled their need to send us a notice. Soon after, we would get more notices via mail and also phone messages. We had 2 different conference telephone calls with dodge/recall center/and us, the [xxx]'s... And were told the problem was resolved. Having said that it was not. Finally a smart service dept. Manager at dodge found the error and rectified it. He said. Here in lies the problem, you have another recall on the 2016 recall. Really? Since fixing this, I have notified the call center, via phone to bring to their attention. I think it needs to be documented now. It is imparative that when it is a recall of a previous recall. Someone needs to pay attention. Many consumers, like we almost did, will just ignore these second notices. We throw away the notices because we are told and believe this is already repaired. It was not. So please, for your own sake, make adjustments to this problem before you are addressing lives lost due to misinformation. Recall on previous recalls are indeed happening and are very dangerous if left unanswered. You can thank me now or just pay for needless deaths later. Your welcome. [xxx] vancouver, washington. [xxx] call only if you have a true, valid question. If not, no need to call at all. Have a good day. *js parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recall, I took the vehicle to goss dodge in s. Burlington for the federal safety agency#15v‑354 #r49 passenger airbag module recall and the federal safety agency #16v‑077 #s14 driver airbag module. When the recall was completed I started the vehicle and the SRS light remained on. I told the service people about this and they attempted to find the problem. They state it is a broken wiring harness. They have now kept the vehicle for a week and tell me that the part is not available. I took a photo of the part and got the part number from them and attempted to find one. The dodge factory parts told me that the part was discontinued in 2016. The vehicle will not pass state inspection with the SRS light on it is now sitting at the dealership with the dashboard taken apart
Takata recall. Received recall notice but dodge dealers will not repair. They either are unauthorized or the vehicle is to big for them. Also contacted the fca recall assistance center. Fca transferred me to mercedes who does not know anything about dodge recalls.
Tl* the contact owns a 2008 dodge sprinter 3500. The contact received notification of the federal safety agency campaign numbers: 15v354000 (air bags) and 16v077000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer rainbow chrysler dodge jeep llc located at 301 river highlands blvd, covington, la 70433; (985) 892-9165 was contacted and stated that they 'do not have any technicians who know how to work on the vehicle.' the manufacturer was contacted at 800‑853‑1403. The manufacturer also stated that they were unable to assist. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata inflators: in reply to previous complaint10986163 forgot to mention this rv was purchased in 2013 in florida so it was exposed for many years to high humidity
Takata inflators: called fairbanks and anchorage dealerships and they are not doing repairs at all. The anchorage dealership sent me to trailer craft of anchorage and they do not have parts yet as they say that alaska is last on the list for parts since we are a low humidity area. I am moving to a high humidity (tenn) area in sept and I am worried to travel 5000 miles with a compromised air bag. I do not think this is fair for us to have to wait because we live in alaska.
Questions about the 2008 Dodge Sprinter 3500 airbags
Does the 2008 Dodge Sprinter 3500 have airbags problems?
Owners have filed 33 complaints about the airbags of the 2008 Dodge Sprinter 3500, 85% of all its complaints, more than any other problem.
At what mileage do 2008 Dodge Sprinter 3500 airbags problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2008 Dodge Sprinter 3500 airbags?
Yes, 2 recalls: 17V478000, 16V077000. Check your VIN to see if your car still needs the free repair.
Other 2008 Dodge Sprinter 3500 problems
Brakes 2Electrical 2Transmission 2Wheels 2Acceleration 1Engine 1
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