Tl*the contact owns a 2000 dodge stratus. The contact stated that her vehicle began smoking underneath the hood. The mechanic was unable to determine from where the smoke originated. Approximately 30 minutes after leaving the mechanic, the vehicle caught fire under the hood. The insurance company stated that the vehicle was destroyed. A tow yard mechanic stated that the fire originated from the power steering hose. The contact received recall number e23 two weeks after the vehicle caught fire. The speed was unknown. The current and failure mileages were 92,000.
2000 Dodge Stratus steering complaints
Page 2 of 3: complaints 11 to 40 of 66, newest first, as owners wrote them.
Tl*the contact owns a 2000 dodge stratus. The contact received the federal safety agency recall notice number 06v001000 (steering:hydraulic power assist:hose, piping, and connections) in april or may of 2007. She called the dealer to schedule a repair appointment and was informed that there were at least 50 people before her on the waiting list. There are no other local dealers in her area and she feels as if this is a huge safety issue because a fire could occur. There had been no failure to date. The current mileage was 107,000.
Tl*the contact owns a 2000 dodge stratus. He stated that the vehicle caught fire while parked the driveway. The fire department extinguished the fire. The contact stated that prior to the incident he noticed smoke coming from the engine. There is a recall for the hydraulic power assist (the federal safety agency campaign id # 06v001000). As of august 6, 2007, the dealer has not repaired the vehicle. The failure and current mileages were 89,000. The contact would be able to provide a copy of incident report.
Tl*the contact owns a 2000 dodge stratus. While driving at any speed, the steering wheel becomes difficult to maneuver. The contact received recall notice number 06v001000 (steering:hydraulic power assist:hose, piping, and connections). The dealer refused to repair the vehicle because it could catch fire. The vehicle has not been repaired. The current mileage was 120,000 and failure mileage was 110,000.
Tl*the contact owns a 2000 dodge stratus. While in a store, the contact was notified of a burning vehicle outside. When she arrived at her vehicle, it was smoking and then caught fire. She has a report from the fire department. The vehicle was destroyed and was towed to the contact's residence. She eventually notified the manufacturer and the vehicle was inspected. On june 20, 2007, she received a letter stating that the fire was not the manufacturer's responsibility. The contact received recall notice # 06v001000 (steering:hydraulic power assist:hose, piping, and connections). She believes that this was the cause of the fire. The current and failure mileages were 108,000.
Tl*the contact owns a 2000 dodge stratus. While driving 30 MPH, the contact noticed smoke coming from underneath the hood. The vehicle was taken to the mechanic who replaced a valve gasket. After leaving the repair shop, the smoke was visible again and the vehicle suddenly caught fire. The mechanic stated that the cause of failure appeared to be the power steering hose. The failure is the same as noted in the federal safety agency recall # 06v001000 (steering:hydraulic power assist:hose, piping, and connections). The manufacturer sent out an investigator to determine the cause of the fire. The current and failure mileages were 125,000.
Tl*the contact owns a 2000 dodge stratus. When the contact took the vehicle to the repair shop for a power steering leak, she was informed of recall # 06v001000 (steering:hydraulic power assist:hose, piping, and connections). She was advised to take the vehicle to the dodge dealer to have the recall repair performed. When the contact arrived at the dealer, she noticed smoke coming from the hood of the vehicle. The vehicle caught fire. The fire and police departments extinguished the fire. The contact stated that she will call the manufacturer about the failure. The contact also has pictures of the vehicle. A police report was filed. The current and failure mileages were 90,000.
Tl*the contact owns a 2000 dodge stratus. Approximately five minutes after the vehicle was parked, the contact noticed fire rising from under the hood of the vehicle. The fire fighter stated that the cause of fire may have been due to an electrical short next to the power steering column. There is recall # 06v001000 (steering:hydraulic power assist:hose, piping, and connections). The manufacturer informed the contact that his vehicle is included in the recall. A police report was filed. The current and failure mileages were 87,000.
Tl*the contact owns a 2000 dodge stratus. While driving the contact noticed smoke rising from the hood of the vehicle. The fire department contained the blaze to underneath the hood and extinguished the fire. It was unknown whether a fire report was filed. The vehicle was destroyed, and the contact stated that pictures will be taken of the vehicle. The dealer/manufacturer stated there was recall # 06v001000, but it did not pertain to spontaneous fires.
Tl*the contact owns a 2000 dodge stratus. The contact claimed to receive a safety recall notice e23 regarding the high pressure power steering hose. On march 20, 2007 the vehicle was brought to the dealer. The contact was assured that the vehicle would be repaired the same day. At 4:00 pm the dealer informed the contact that the part was unavailable and repairs could not be completed until march 22, 2007. On the evening of march 22, 2007 the dealer stated again that the part was unavailable and would not have the vehicle ready until march 23, 2007. When the contact went to retrieve the repaired vehicle the dealer stated that over $800.00 worth of additional work was needed. The current and failure mileage were 83000.
2000 dodge stratus customer vehicle was a total loss due to a fire a few days after, the customer received a recall for high pressure steering hose and customer believes that this caused the fire and wants to be reimbursed*cc
2000 dodge stratus customer received recall letter two weeks after car caught on fire and is looking for advice on how to proceed**cc
I received a recall on my vehicle on 12-22-2006 re my 2000 dodge stratus , but to no avail my vehicle burnt up on 12-06-2006 and I tried to resolve this problem with daimler chrysler over the phone they were rude and un professional I would like some results due to the fact the reason for this was the same as the recall per the fire department.
Tl*- the contact owns a 2000 dodge stratus that should be involved in the federal safety agency recall 06v001000 concerning steering:hydraulic power assist:hose, piping, and connections. The contact stated that while the vehicle was parked on the street it caught on fire beneath the hood. Everything underneath the hood melted, and the windshield cracked. The contact spoke with manufacturer about having vehicle covered under the rec all, but they stated that the fire was not caused by the same failure as the recall. The current mileage and failure mileage were 125000. *ak the consumer noticed the steering wheel was hard to turn. He checked the power steering and it was empty. Updated 03/19/07.
Tl* - the contact ownsa a 2000 dodge stratus. The contact stated that there was a recall on the high pressure power steering hose. The contact found out that the power steering hose was leaking, and drove the vehicle 10 miles to have it repaired. Before the vehicle could be repaired while sitting at the dealership the vehicle caught on fire under the hood. The contact called daimler chrysler 8-10 times and spoke with 8-10 different people. The contact was told it that the situation was under investigation, and then two weeks later he was told that the photos were not clear, and someone was sent to take photos again. Three days later he was told that daimler chrysler had made a decision and that they would mail a letter of explanation. The contact called again, and was told that it would take 7 to 8 days more before she would receive a letter. Daimler chrysler refused to tell the contact what decision had been reached concerning her vehicle. The contact stated that it has been almost a month. The contact's car could not be moved, worked on, driven or used until daimler chrysler provides her with a decision, the contacts reference number was 15882168. The failure and current mileage were both 125000 miles. Ak
Tl* - the contact owns a 2000 dodge stratus. The contact stated that there was a recall on the high pressure power steering hose of his vehicle. The contact found out that the power steering hose was leaking, and drove the vehicle 10 miles to have it repaired. Before the vehicle could be repaired and vwhile sitting at the dealership the vehicle caught on fire under the hood. The contact called daimler chrysler approximately 8-10 times and spoke with 8-10 different people. The contact was told that the situation was under investigation, and then two weeks later, he was told that the photos were not clear and someone was sent to take photos again. Three days later he was told that daimler chrysler made a decision and that they would mail a letter of explanation. The contact called again,and was told that it would take 7 to 8 days more before she would receive a letter. Daimler chrysler refused to tell the contact what decision had been reached concerning her vehicle. The contact stated that it has been almost a month. The contacts car could nnot be moved, worked on, driven or used until daimler chrysler provided her with a decision, the contacts reference number is 15882168. The failure and current mileage were both 125000 miles.
Customer received a recall notice but the vehicle had been destroyed by the defect. **nar*cc the consumer's vehicle caught on fire prior to receiving the recall for the high pressure steering hose.
Tl *- the contact stated that the owner of the vehicle received a recall letter for the power steering hose. The ownner had not yet made the appointment. While driving approximately at 25-30 MPH. The driver saw black smoke coming from under the hood. The contact pulled over to the side of the road. There were some workers near the driver, and they used a fire extinguisher to put out the fire. The vehicle was towed to a local repair shop, which diagnosed the problem as a failure in the power steering hose which was leaking and caught on fire as stated in the recall letter. The car was then towed to a daimler chrysler dealer. An investigator was sent out on 1/24/07 to look at the vehicle, however, the dealer will not do anything until they have heard from the daimler chrysler corporate office. The investigator took pictures of the vehicle.
I noticed a lot of smoke coming from under the hood of my car. I took it to the closest goodyear auto service which is two blocks away from my place of employment on december 9, 2007. It was a bad power steering pressure hose which cost $520.67 to repair. I received a letter from daimler chrysler on january 3, 2007, concerning a safety recall e23 ?? High pressure power steering hose. The letter stated that if I had already experienced this condition and had paid to have it repaired, you may send your original receipts and/or other adequate proof of payment to the following address for reimbursement: daimlerchrysler p.o. Box 4639 oak ridge, tn 37831, attention: reimbursement. I mailed my receipt and copy of their letter by certified mail on 10 jan 07. I have documentation that shows that the letter saw delivered to oak ridge, tn 37830 at 10:24 am on 12 jan 07. I received a phone call on today, 27 jan 07 from a representative of daimler chrysler named alison employee # 4ae reference # 15862700. She said that the letter was mailed in april 2006 and my reimbursement claim would be denied. She said that the us post office was at fault. And she advised me to send my car back to the dealer to complete repairs. The number that she gave me was 1-1‑800‑992‑1997 ext. 69527. I plan to send a copy of this to my attorney general's office.
Tl* - the contact stated that the 2000 dodge stratus caught on fire. The vehicle was started and noticed smoke coming from the hood of the vehicle. The contact turned the vehicle off and opened the hood and the engine was in flames. The fire was doused with a water bottle. The contact called the insurance company and tow truck. The vehicle was towed to auto mechanic. The insurance company determined that the cause of the fire was from the high pressure power steering hose. The contact stated that she received a recall letter 01/15/06, for campaign # 06v00100 for the high pressure power steering. The contact would like to be reimbursed. The contact will be contacting the manufacturer to file a complaint after this call. *ak updated 07/17/07.
I have had this car since oct. Of 2000 and about four months later, I was in an auto accident that was the other vehicle's fault. Ever since then my brakes have not worked properly I have taken it to the dealer 4-5 times for vehicle failure to not stop in enough time and pulsating. The first two times I took it to the dealer they claimed the couldn't find anything even with a test drive. The third time they claimed my brakes were bad and replaced the brakes and not the rotors. After that the pulsating was not as noticeable for a few weeks then it was back to the way it was before. I had the dealer check them one or two more times and again they said nothing was wrong. Shortly after that I had a small fender bender due to brakes not stopping my vehicle properly. I have to have my front and rear brakes changed twice a year, the front brakes go like they are made of paper, the rear brakes wear on one side more than the other. My outer tie rod have been replaced twice because they were broken, the rotors have been replaced 3 times. For the past two winters when I first start my car and turn the steering wheel, it screeches so loud and pops I think my tires are going fall off. I have two small children and find this very unsafe. When I have to come to a stop I have to almost stand on the brake pedal to make sure I stop in time. It is not always like this but 90-95% of the time it is and I know that my car is not the only one that this happens to.
Tl*- the contact had a 2000 dodge stratus with an odometer reading of 86000 miles when the car caught on fire. The contact stated that it was raining when she pulled over to the side of the road and the vehicle got stuck in the mud. When the contact tried drive the vehicle out of the mud she was unable to do so. She left the vehicle to get assistance and when she returned with help she found that her vehicle had caught on fire. The contact notice an odd smell before the fire and after the fire she found that the car had a power steering leak. She was experiencing the same problem as in recall (06v001000) for hydraulic power assist:hose, piping, and connections. The contact stated that she has the fire report which states the cause of fire. The contact did not have her VIN available.
Tl* - the contact stated that when he took the 2000 dodge stratus to the dealership they refused to perform recall repair. They stated that there was additional work that needed to be done prior to the servicing the recall.
When I first purchased my vehicle, everything was normal as can be. I mean it had minor problems but were quickly fixed. After about 5 in a half months of having the car, I noticed it started having a burning smell to it after cranking up and after driving it for a while, a small amount of smoke would appear. At first I thought nothing of it, but then it ran hot one day. So I had the vehicle inspected by a certified mechanic. He concluded that it could be two things. One is that the smell was coming from the engine area but told me don't be alarmed because it may just be oil dripping on the engine in which when the engine is heated, could cause the smell and smoke, or two I needed my power steering hose looked at. So hearing it from someone of his status I went along with it. That is until a couple of days later while I was on my way home from playing basketball, I noticed smoke coming from under the, but this time it was dark black smoke and it was coming from all around the front of the car. So I immediately tried to pull over to the side of the road (note:I was on a main street with heavy traffic), but when I tried the steering wheel would move/turn at all. Then suddenly before I could get out of the car, it just burst into flames. I struggled the car to the side of the road and jumped out until it rolled into a complete stop on the side of a police station. My car is totaled out. And I have been without one for bout 4 months now. Something needs to be done. Daimler chrysler had it picked up to determined the cause(2 months ago), and brought it back, but I am yet to hear anything else regarding my claim.
Tl* - the contact stated that while parked with the engine off and the ignition in the on position and playing the radio when smoke was coming from the hood. The contact stated that the fire department was called , and they extinguished the fire. The contact stated that the vehicle wa sinoperable and that fire department informed her that the fire was caused by faulty wiring. The contact stated that the last week of september 2006 the vehicle was leaking oil from the engine. The contact took the vehicle to dealer, and was told there was a leak under the hood. The contact couldn't remember what they said was leaking nor did she know exactly what caused the fire. The contact stated that she received a recall 06v001000. *ak updated 02/22/07.
Tl* - the contact's vehicle caught fire in october 2006. The contact received a recall notice 06v001000 on december 28, 2006, dated april 2006. A representative from daimler chrysler took pictures of the vehicle and denied that the incident was related to the recall. The contact also received a letter from daimler chrysler denying the claim. The contact's insurance company has denied the claim and determined that the vehicle caught on fire due to a manufacturer's defect. The contact's loan department has also reported the contact to a collection agency since they didn't have any collateral to make payments. The manufacturer stated the fire was caused due to the power steering and anti freeze in the car. Per the contact. The recall letter indicated the vehicle may prematurely heat and may result in an under hood fire. *ak updated 01/22/07.
Tl* - the contact is calling to make a complaint concerning safety recall number yn105052. The contact stated that while making a left turn, in his 2000 dodge stratus into his driveway on the evening of december 5th, 2006, his car began smoking and caught on fire. The contact stated that the previous day the car was making a very very loud squeaking sound. The dealer has told the contact that he caused the problem with the car and that they will not repair it even though it falls under the safety recall. The contact also states that he has had no repairs and has only purchased new tires for the car.
Dt*: the contact stated while driving 25 MPH, smoke appeared to be coming from the underbody of the vehicle. As the smoke began to spread throughout the vehicle, there was a loud noise. The contact presumed there was power steering fluid leakage in the presence of an ignition source. The fire department came to the scene and determined the fire was caused by an electrical problem. A police report was not taken. The service dealer was not alerted, however the manufacturer was notified through audix. There was a the federal safety agency recall# 06v001000 regarding the steering:hydraulic power assist:hose, piping, and connections. This vehicle had the same characteristics.
Consumer complaint concerning 2000 stratus safety recall. *ts the consumers vehicle caught on fire, possibly as a result of the recall regarding the power steering hose. The recall was performed, however the vehicle still caught on fire.
While backing into a parking lot, a loud snapping noise was heard from the driver side front wheel. Upon hearing this noise, the vehicle was unable to move more than a few feet, but was able to be partially parked in the parking spot. Once parked and investigated, the tie rod assembly detached from the driver side front wheel. Car had to be towed; tow truck driver was able to move/drag vehicle approximately 10 feet onto flatbed tow truck. Left outer tie rod was replaced and vehicle front end was realigned.
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