2020 E-One Quest II problems

What is wrong

E-One Incorporated (E-One) is recalling certain 2019-2021 Cyclone 2, 2020 Commercial, Quest 2, 2020-2021 Typhoon, 2021 Cyclone N, and 2020-2022 Typhoon N fire trucks. The neutral screw connection within the QO Plug-On Neutral Load Center may be loose. If that connection is loose, the affected load center can overheat.

Risk

An overheated load center can increase the risk of a fire.

Remedy

Dealers will inspect and repair, or replace the load center, free of charge. Owner notification letters were mailed October 24, 2022. Owners may contact E-One's customer service at 1‑352‑237‑1122.

Recall number 22V538000 · Recall details

What is wrong

E-One Incorporated (E-One) is recalling certain 2019-2021 Cyclone 2, Quest 2, 2020-2021 Typhoon N, 2020 Typhoon, and 2021 Cyclone N vehicles. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.

Risk

A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy

Dealers will replace the fuel tubes and install vibration isolators, free of charge. Owner notification letters were mailed February 14, 2022. Owners may contact E-One customer service at 1‑352‑237‑1122.

Recall number 21V952000 · Recall details

What is wrong

E-One Incorporated (E-One) is recalling certain 2017-2021 Cyclone 2, Cyclone N, Quest 2, Typhoon, and Typhoon N vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy

Dealers will inspect and replace the rail as necessary, free of charge. Owner notification letters were mailed out on May 28, 2021. Owners may contact E-One customer service at 1‑352‑237‑1122.

Recall number 21V332000 · Recall details

What is wrong

E-One Incorporated (E-One) is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2 and 2020 Cyclone N, Quest 2, Typhoon and Typhoon N vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional.

Risk

A locked up or non-functional LCD display can delay emergency efforts, increasing the risk of injury.

Remedy

E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1‑352‑237‑1122.

Recall number 20V752000 · Recall details