2019-2021 E-One Commercial, E-One Cyclone II and others recall: instrument cluster/panel
E-One Incorporated reported this safety recall on December 4, 2020. It covers about 195 vehicles.
- vehicles affected
- 195
- reported
- Dec 4, 2020
- owners notified
- Jan 26, 2021
Electrical system: instrument cluster/panel
- What is wrong
- E-One Incorporated (E-One) is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2 and 2020 Cyclone N, Quest 2, Typhoon and Typhoon N vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional.
- Risk
- A locked up or non-functional LCD display can delay emergency efforts, increasing the risk of injury.
- Remedy
- E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1‑352‑237‑1122.
Recall number 20V752000
Affected vehicles
- E-One Commercial 2020-2021 20202021
- E-One Cyclone II 2019-2020 20192020
- E-One Cyclone N 2020 2020
- E-One Quest II 2020 2020
- E-One Typhoon 2020 2020
- E-One Typhoon N 2020 2020
Questions about recall 20V752000
Is there a recall on the 2019-2021 E-One Commercial, E-One Cyclone II and others instrument cluster/panel?
Yes. Recall 20V752000, reported on December 4, 2020, covers about 195 vehicles.
What is the fix for recall 20V752000?
E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1‑352‑237‑1122.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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