The owner said the dealership would not honor a recall for the lower ball joint. *nlm as the consumer was driving the vehicle, it had come to a sudden stop. It was discovered the right lower ball joint had separated. The dealership confirmed that the right lower ball joint had separated and the left lower ball joint showed wear. No repairs have been made. *scc
1995 Eagle Talon suspension complaints
Page 2 of 3: complaints 11 to 40 of 53, newest first, as owners wrote them.
I own a 1995 eagle talon which has a safety recall, the federal safety agency campaign number: 00v421002. I was not notified of the recall by the manufacturer. The recall was discovered when the lower ball joint seperated as I was driving the vehicle. Fortunatley there was no accident. The dealer will not replace the right broken ball joint with the newly designed lateral arm ball joint free of charge. The ball joint I have referred to is the original equipment which was installed on the vehicle at the time of delivery to the first purchaser. The dealership also stated that the left ball joint is also defective and unsafe and needs to be replaced with the newly designed lateral arm ball joint. Their reason for not complying with the recall free of charge is that the vehicle had been lowered. The lowering of the vehicle did not involve the replacement or alterations made on the ball joint lateral arm in any way and does not make the vehicle more difficult to repair. It does not change the fact that the lower lateral arm ball joint is defective and unsafe. The manufacturer did not comply with federal regulation 49 cfr part 577 requiring notification to purchasers of safety recalls. (chrysler has my owner information on file.) title 49 of the usc states the manufacturer is responsible to replace free of charge, any safety- related defect of an item of original equipment. Thank you.
The dealership only replaced the right side ball joint under recall 00 v 421 002, but the left ball joint also failed. *ak while in motion the ball joint separated. The left front tire locked up, the axle broke, and the vehicle skidded into a ditch. The vehicle was taken to the dealer who performed the recall (#00v421002) before, where they only replaced the right ball joint. The dealers negligence was the cause of the problem. *scc
The consumer heard a loud noise and found large amounts of nuts and bolts rolling back and forth on both panels in the trunk. Both panels were replaced in the rear seat area. The engine stalled, there was white smoke coming out of the exhaust badly. The chain bolt valve, timing cover, timing belt, timing chain/belt, the balance shaft bolt, and the front and rear struts were replaced. A new oil pan was placed in the vehicle. The vehicle idled abnormally and lost power. The vehicle needed a new battery, and a left front headlight assembly. There was a knocking issue when going over bumps. Mr scc
While driving at 35 MPH the right lower ball joint fell apart. The dealer was notified.
My complaint is in regards to a serious defect/crash hazard in suspension: front:control arm: lower ball joint defect that has been recalled (id 00v421002, dec 15, 2000) last week my daughter had just got off the interstate and her right front ball joint broke completely off with no warning or sign of wear. This also caused the axle to pull away completely. I got the car fixed, and believe it or not the left side let go today, again just as she got off the interstate on her way home from school. A year ago or so we had them checked because of the recall and they said they were ok. I think they were defective from the start. Ball joints should not have a traumatic failure like this with no warning or sign of wear. This is a serious problem which needs to be taken care of immediately before some one gets hurt. I also feel that the manufacture should be responsible for my costs which have now totaled about $800. Please help me in this matter and let me know who else I should be talking to. I am not going to let this one slide by.
I owned a 1995 eagle talon that I took in to the chrysler dealer to inspect a ball joint recall and inspect a belt. They said the ball joint was ok and fixed the belt problem. About 3 months later I was turning into a gas station and the vehicles ball joint fell off. Im not sure of the date of incident sop I entered a generic date. I sold the vehicle over a year ago but I forgot to submit this investigation to your dept. Please look into this because there mechanics don't know what's going on and the "investigations specialist" did not even look at the car because it was not convenient for him he stated. I could of died if this happened at an intersection where I was crossing I could of killed someone or myself. Or if I was traveling faster than 10-15 MPH it could of been much more serious than what it was. Property damaged was occurred only on my car. The crash was not with another vehicle but me sliding into a curb. Another dealer fixed the damage free of charge but I had to fight chrysler to pay for my broken fog light.
I have had both the left and right spindle (knuckle assy) wear out on my car. After talking to dealer this is not an uncommon event. After looking at the spindle it looks to me that if this thing breaks while I'm driving there is going to be some sort of lose of control. While driving I have even noticed that my car would start to drift out of the lane because of the lose spindle.
Consumer stated dealer has had vehicle in shop for some time for repair for ball joints. Dealer has not performed repair. Please provide further information. Ts
Recall for lower lateral arm ball joint. Prior to the recall the consumer paid over $500.00 to have the work done, however the consumer only received $163.27 as a refund. *jb nar 1/21/2003
Consumer was involved in an accident that possibly caused by faulty ball joints. After accident, consumer received recall notice 00v421002 relating to ball joints. Consumer is requesting possible reimbursement for loss of vehicle.
The consumer had received safety recall on lower lateral arm ball joints, but the dealer delayed fixing the vehicle because, parts were not available and the ordered parts were not received on time.
The vehicle was taken in for current recall on ball joint boot on 3/16/01. Dealer reported part was on national back order and could take up to one year to get part. I dont feel the recall letter reads indicates the urgency nor the seriousness of not getting the vehicle repaired immediately. As of 3/16/01 the left ball joint had no problem with boot when inspected although the right boot had cracked. The left ball joint was the one that separated causing the accident. The recall is for inspection of boot and replacement if needed. I am glad I wasn't doing 65 MPH with my family in the vehicle. Maybe chrysler should rethink there motive for inspection and replacement as necessary and replace the all before someone loses their life.
Prior to recall, while making a turn, the lower arm broke, causing the passenger side of the car to fall to the ground, consumer is requesting reimbursement for the repairs due to the occurence happening prior.
Consumer received a recall 00v421002/ manufacturer's recall967 that dealer denied commpleting. Recall stated briefly if ball joints didn't need to be replaced, then they would e cleaned and added a special sealant to prevent intrusion or moisture. Dealer denied carrying out second part of recall.
I was driving very slowely over rr tracks.when all ofasodden my ball joint in the drivers side snapped out off the control arm. *ak (tiresize: 205/70/r16)( dot number: tire size: 205/70/r16 )
While driving about 5 MPH left front ball joint broke.
Consumer was involved in crash due to broken lower ball joint. Prior to incident,consumer took vehicle to ferrero eagle, dealer in loveland co,tele#970‑667‑4433 for recall 99v066003 on oct 23,2000. Dealer claimed it passed inspection, and did not do replacement.
While driving front end vibrates and shakes. Took vehicle automobile shop, and was notified thet ball joints were not safe and will break soon.
Consumer took automobile to dearler for recall repairs, and was told that there was nothing wrong with vehicle. No recall was checked or repaired. Later on, suspension failed, and had an accident at approximately 65 MPH. No injuries.
This car has many failing parts, minor & major, we don't think its normal. The electrical problems have been ongoing since shortly after auto was purchased by use (12/99). Our out-of-pocket expenses thus far approx. $2300.00. This car seems to be a big lemon! Any information would be most welcome. Thank you.
Received recall notice 99v066003, took vehicle to dealer who said part was okay. 13 months later, axle broke due to left ball joint problem. 1 week later right ball joint broke, dealer charged for both repairs.
Lower control arm nut came off, causing driver's side tire to come off, and the front end of the vehicle to drop. Please give any further details.
The defective ball joint boots failed prior to recall notice 99v‑066 causing the consumer to loose control of the vehicle on three occasions. Nlm
Car was checked for the recall in august 1999. Was making a turn at about 10mph when the left front wheel fell off. As a result of the lower ball joint failure, the drive shaft was damaged as well and will need to be replaced.
Front suspension makes a hard worn out clunking noise when driven over small bumps or cracks in the road, a recall (99v‑066) has been issued for this failure but the dealer is unaware of the recall.
Vehicle experienced failure of the ball joints prior to recall notice, excessive wear to other components due to defect (struts) (99v‑066). Mjs
Had received recall notice 99v066003. Contacted dealer. Took vehicle on date. Mechanic inspected vehicle. Found nothing wrong. No repairs done. Week later, entire wheel fell off. Had vehicle towed to another dealer. Informed previous mechanic's inspection was incomplete.
Right and rear axle and lf control arm failed. Nlm
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