The contact owns a 2023 Entegra Coach Accolade built on a 2022 Ford F-600 SD Chassis. The contact stated that while driving 35 MPH, the hot water heater detached from the chassis and bounced around the electric and gas component. There was no support for the water heater, causing the water heater to detach from the sheet metal mount. The contact was concerned about a fire due to the failure. The manufacturer of the RV was contacted by phone on several occasions and emails were sent. The RV was repaired by the Service Center. The failure mileage was approximately 7,400.
The worst 2023 Entegra Accolade problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body1
- Wheels1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body1
- Wheels1
Recalls 3
Equipment: other: labels
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- Risk
- Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
- Remedy
- Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1‑800‑283‑8267. Jayco's number for this recall is 9903583.
Recall number 23V102000 · Recall details
Visibility: windshield wiper/washer: linkages
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Seneca XT and Entegra Accolade XT motorhomes. The windshield wiper arms may break, causing the windshield wipers to fail.
- Risk
- Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace both front windshield wiper arms, as necessary, free of charge. Owner notification letters were mailed January 19, 2023. Owners may contact Jayco customer service at 1‑800‑283‑8267.
Recall number 22V931000 · Recall details
Tires: valve
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2019-2022 Seneca, Seneca Prestige, Entegra Accolade and Accolade XL motorhomes. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
- Risk
- Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
- Remedy
- Daimler Trucks North America, LLC will remove the inner valve stem extension and stabilizer, free of charge. Owner notification letters were mailed April 28, 2022. Owners may contact Jayco customer service at 1‑800‑283‑8267. Jayco's number for this recall is FL912 21V‑921.
Recall number 22V121000 · Recall details
Technical service bulletins for the 2023 Entegra Accolade 7
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Chassis Advisory Notice (CAN) Ford Recall 26S23_25V204-Windshield Wipers May Fail
- SRP (Standard Repair Procedure) Repair Instruction on how to add support to water heater.
- Standard Repair Procedure (SRP) SLIDEOUT ROLLER REPAIR INSTRUCTIONS.
- Technical Service Bulletin (TSB) Fuel Fill Hose and Vent Hose Routing.
- Standard repair procedure (SRP)
- Process for cleaning soiled carpet
- Jayco and entegra coach storage tips
What 2023 Entegra Accolade owners say
Most recent owner complaints, unedited.
The mud flaps installed in front of the rear wheels were only fastened at the outer side of the mud flap. The metal subframe has holes for fasteners, however, there is NO evidence that ANY fasteners have ever been attached on the top of the mud flap frame to secure it properly. This results in the mud flaps swinging in and rubbing against the inner tire on both sides of the vehicle. Based on the draft under the vehicle this rubbing can be relatively constant at highway speed. Our vehicle has approximately 18,000 miles on it as our use model results in lots of highway travel. The damage to the tires was noted by the dealer when the unit was in for an unrelated item. The passenger side inner rear tire has been severely damaged by the metal frame for the mud flap wearing into the tread on the tire. Both side mud flaps are significantly worn away. The safety aspect of this is that the tires are being damaged/compromised and may result in a failure at highway speed which could result in damage to the vehicle, other vehicles, injuries or possibly even death of occupants. As this is a failure in manufacturing/assembly and/or quality of build review, it may be widespread across the Entegra (manufactured by Jayco) Accolade and sister models of the Jayco Seneca. This deficiency may also not be noticed by many owners until long after the original warranty period, resulting in significant cost that is really the result of OEM manufacturing/assembly failures. Recommend that ALL related models - Accolade / Seneca on similar chassis must be inspected and the installation corrected as required.
Compare the 2023 Entegra Accolade
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Questions about the 2023 Entegra Accolade
Is the 2023 Entegra Accolade reliable?
Owners have filed 2 complaints about the 2023 Entegra Accolade, close to a typical Accolade model year.
What is the most common problem with the 2023 Entegra Accolade?
Body and structure, with 1 complaint. Next is wheels (1).
How many recalls does the 2023 Entegra Accolade have?
3 recalls, covering equipment, visibility and tires.
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