Motorhome engine went into derate mode because of faulty DEF sensor. Spartan is the chassis manufacturer and advises this is a common problem with the DEF sensors. We have since learned there is a protocol to follow to keep engine from going to 5 MPH derate mode but did not know about this at time and Spartan apparently did not know it either because they advised just getting off the road ASAP. Luckily we avoided shut down on I-95 but if it occurred on a busy interstate the safety ramifications are enormous. It seems to me a safety recall should be issued on all vehicles with this defective part and the design changed so that if a failure occurs, reasonable advance notice should be incorporated in the design as I understand some trucks have.
The worst 2019 Entegra Aspire problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Engine4
- Fuel system2
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Engine4
- Fuel system2
Recalls 8
Service brakes, air
- What is wrong
- Entegra Coach (Entegra) is recalling certain 2015-2019 Aspire and Insignia motorhomes. The service and supply reservoirs have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
- Risk
- The undersized air brake supply reservoir may provide an insufficient air supply to properly operate the brakes during repetitive braking, reducing braking performance and increasing the risk of a crash.
- Remedy
- Dealers will replace the air reservoir, free of charge. Owner notification letters were mailed December 21, 2022. Owners may contact Entegra customer service at 1‑800‑283‑8267.
Recall number 22V891000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
- Risk
- A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
- Remedy
- Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1‑800‑283‑8267.
Recall number 21V769000 · Recall details
Fuel system, diesel: fuel injection system: fuel rail
- What is wrong
- Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Entegra will work with Spartan and Cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners July 30, 2021. Entegra owner notification letters began September 3, 2021. Owners may contact Entegra Coach customer service at 1‑800‑517‑9137.
Recall number 21V591000 · Recall details
Structure
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
- Risk
- Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
- Remedy
- Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1‑800‑283‑8267. Jayco's number for this recall is 9903569.
Recall number 21V529000 · Recall details
Steering: hydraulic power assist: pump
- What is wrong
- Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
- Risk
- A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1‑800‑517‑9137. Entegra's number for this recall is 9901434.
Recall number 19V626000 · Recall details
Service brakes, air
- What is wrong
- Entegra Coach (Entegra) is recalling certain 2019 Entegra Aspire, Anthem and Insignia motorhomes built on a Spartan Motors chassis. The park brake systems may not prevent the vehicles from moving unintentionally if parked on a grade. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
- Risk
- Unintentional vehicle movement can increase the risk of a crash.
- Remedy
- Spartan will notify owners, and Spartan Service Centers will replace the rear brake chambers, free of charge. The recall began September 11, 2018. Owners may contact Spartan customer service at 1‑855‑589‑9836 or Entegra customer service at 1‑800‑517‑9137.
Recall number 18V687000 · Recall details
Equipment: recreational vehicle/trailer
- What is wrong
- Entegra Coach (Entegra) is recalling certain 2019 Entegra Anthem, Aspire, Cornerstone and Insignia motorhomes. The affected vehicles have entry doors with latch rods that may be improperly adjusted, allowing the door to open during transit.
- Risk
- If the door opens during transit, it can increase the risk of injury or a crash.
- Remedy
- Entegra has notified owners, and dealers will adjust the door latch rod, free of charge. The recall began October 15, 2018. Owners may contact Entegra customer service at 1‑800‑517‑9137. Entegra's number for this recall is 9903409.
Recall number 18V688000 · Recall details
Wheels: rim
- What is wrong
- Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."
- Risk
- An overloaded vehicle has an increased risk of a crash.
- Remedy
- Entegra will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Entegra customer service at 1‑800‑517‑9137. Entegra's number for this recall is 9903405.
Recall number 18V450000 · Recall details
Technical service bulletins for the 2019 Entegra Aspire 28
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- SRP ( Standard Repair Instruction) In certain conditions the Inverter/Charger shuts down due to high temp...
- Standard Repair Procedure (SRP)
- Standard Repair Procedure (SRP) If Vanity, Kitchen, and Dinette slide outs need to be loosened for alignment
- INC (Informational Communication) Regarding Pairing and programming key fobs.
- Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
- Standard repair procedure: Shower enclosure and shower door installation instructions.
- Standard repair procedure (SRP)
- Instructions for programming and replacing dry contact module for awning.
- Process for cleaning soiled carpet
- Jayco and entegra coach storage tips
What 2019 Entegra Aspire owners say
Most recent owner complaints, unedited.
Diesel Exhaust Fluid (DEF) head failure. Diagnostics codes SPN 3364 / 1761 / 3031 The offending unit is not available from me, the mobile mechanic took it with him. My Motorcoach derated. I was able to get to a safe parking spot, where I waited one week to be repaired, (1000 miles from home) Could not move from that spot, as top speed was limited to 5 MPH. I was warned during travel by dashboard warning lights to check engine. It was good I was aware of potential DEF head issues, so I immediately checked the diagnostic codes, then immediately found a safe place to stop. I contacted Spartan, Entegra, and Coachnet, whom between them, acknowledged the problem and sent a replacement head. Once the head was replaced, fault codes were cleared and I was able to continue. So, other than the monitoring head itself being faulty, all the inputs the head monitored were fine.
DEF head failure
DEF sensor/head made by Shaw Industries. Currently up to Generation 7. IT IS NOT AVAILBALE FOR INSPECTION TAKEN BY REPAIR COMPANY. Vehicle engine gives warning if you continue to drive will only allow 5 MPH and then shut down. Part was replaced and codes cleared. This is a common problem. Hard to get replacement parts. Codes can be found in SPartan manual.
Computer showed codes for defective def head. We had a gen5. Engine will de-rate due to those codes. The codes appeared as soon as I started the engine from a parked position.
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Questions about the 2019 Entegra Aspire
Is the 2019 Entegra Aspire reliable?
Owners have filed 5 complaints about the 2019 Entegra Aspire, 1.7 times a typical Aspire model year.
What is the most common problem with the 2019 Entegra Aspire?
Engine and cooling, with 4 complaints. Next is fuel system (2).
How many recalls does the 2019 Entegra Aspire have?
8 recalls, covering service brakes, air, electrical system and fuel system, diesel.
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