Def head sensor failure causing an unsafe derate condition. The rv will only go 5mph causing me to not be able to get to a safe location. As i understand the engine and def system are functioning as they should but the malfunctioning sensor has caused the engine to shut down or derate to 5mph.
The worst 2020 Entegra Cornerstone problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Engine1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Engine1
Recalls 5
Seats
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
- Risk
- A loose or detached seat assembly increases the risk of injury.
- Remedy
- Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1‑800‑283‑8267. Jayco's number for this recall is 9903602.
Recall number 24V061000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
- Risk
- A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
- Remedy
- Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1‑800‑283‑8267.
Recall number 21V769000 · Recall details
Equipment: recreational vehicle/trailer
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
- Risk
- Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
- Remedy
- Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1‑800‑283‑8267. Jayco's number for this recall is 9903569.
Recall number 21V529000 · Recall details
Steering: hydraulic power assist: pump
- What is wrong
- Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
- Risk
- A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1‑800‑517‑9137. Entegra's number for this recall is 9901434.
Recall number 19V626000 · Recall details
Steering
- What is wrong
- Entegra Coach (Entegra) is recalling certain 2020 Anthem and Cornerstone motorhomes. The steering shaft bolt may have been insufficiently tightened.
- Risk
- An unsecured bolt may cause the steering wheel not to function, increasing the risk of a crash.
- Remedy
- Entegra will notify owners, and dealers will inspect the motorhome and tighten the steering shaft bolt, as necessary, free of charge. The recall began June 17, 2019. Owners may contact Entegra customer service at 1‑800‑517‑9137. Entegra's number for this recall is 9803435.
Recall number 19V436000 · Recall details
Technical service bulletins for the 2020 Entegra Cornerstone 30
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- SRP ( Standard Repair Instruction) In certain conditions the Inverter/Charger shuts down due to high temp...
- Standard Repair Procedure (SRP)
- INC (Informational Communication) Regarding Pairing and programming key fobs.
- Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
- Standard repair procedure: Shower enclosure and shower door installation instructions.
- Standard repair procedure (SRP)
- Generator Slide Tray extends when stopped or parked
- Technical Service Bulletin for Firefly tank sensor failing
- Instructions for programming and replacing dry contact module for awning.
- Process for cleaning soiled carpet
What 2020 Entegra Cornerstone owners say
Most recent owner complaints, unedited.
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Questions about the 2020 Entegra Cornerstone
Is the 2020 Entegra Cornerstone reliable?
Owners have filed 1 complaint about the 2020 Entegra Cornerstone, close to a typical Cornerstone model year.
What is the most common problem with the 2020 Entegra Cornerstone?
Engine and cooling, with 1 complaint.
How many recalls does the 2020 Entegra Cornerstone have?
5 recalls, covering seats, electrical system and equipment.
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