Vehicle is a 2025 Entegra Launch 19YG Class B motorhome (final-stage manufacturer Entegra Coach/[XXX]; Mercedes-Benz Sprinter chassis VIN [XXX]), purchased new [XXX] from General RV West Chester, PA. The vehicle spent approximately the first nine months of ownership at the selling dealer's service department for warranty repairs, including interior disassembly. Upon final pickup in January 2026, after driving the vehicle home approximately [XXX], and then taking it for a short trip [XXX], while driving the vehicle home, I heard components banging and stopped to investigate. I found interior shelving incorrectly reinstalled, and upon returning to the driver's seat found the driver's seatbelt no longer anchored — the anchorage was fully detached at the B-pillar/frame. The vehicle had been released to me for road use in this condition. No crash or injury occurred. Photos of the detached anchorage were taken at the time and provided to the dealer in writing on January 11, 2026. The condition was subsequently reattached. Reporting because the vehicle was released for highway use with a non-functional driver seatbelt anchorage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2025 Entegra Launch problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Seat belts1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Seat belts1
Recalls 2
Equipment: electrical: accessory generator: outlets/receptacle
- What is wrong
- Jayco, Inc (Jayco) is recalling certain 2025 Entegra Launch and Jayco Terrain motorhomes. An incorrect standard outlet was installed in the kitchen instead of a GFCI protected outlet.
- Risk
- A lack of proper circuit protection increases the risk of electric shock and injury.
- Remedy
- Dealers will replace the Non-GFCI breaker with a GFCI breaker at the load center for the proper circuit protection at the kitchen outlet, free of charge. Owner notification letters were mailed May 16, 2025. Owners may contact Jayco customer service at 1‑800‑283‑8267. Jayco's number for this recall is 9903629.
Recall number 25V285000 · Recall details
Fuel system, diesel: storage: tank assembly
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2021-2025 Entegra Coach Launch, 2022 Launch LE, 2021-2025 Jayco Terrain, and 2022 Terrain LE recreational vehicles. The grey water tank support brackets may contact and damage the fuel tank, causing a leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Dealers will replace the support brackets, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Jayco customer service at 1‑800‑283‑8267. Jayco's number for this recall is 9903619.
Recall number 25V072000 · Recall details
Technical service bulletins for the 2025 Entegra Launch 2
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2025 Entegra Launch owners say
Most recent owner complaints, unedited.
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Questions about the 2025 Entegra Launch
Is the 2025 Entegra Launch reliable?
Owners have filed 1 complaint about the 2025 Entegra Launch, fewer than a typical Launch model year.
What is the most common problem with the 2025 Entegra Launch?
Seat belts, with 1 complaint.
How many recalls does the 2025 Entegra Launch have?
2 recalls, covering equipment and fuel system, diesel.
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