2020 Entegra Reatta problems

What is wrong

Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.

Risk

Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.

Remedy

Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1‑800‑283‑8267.

Recall number 21V886000 · Recall details

What is wrong

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.

Risk

A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.

Remedy

Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1‑800‑283‑8267.

Recall number 21V769000 · Recall details

What is wrong

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.

Risk

Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Remedy

Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1‑800‑283‑8267. Jayco's number for this recall is 9903569.

Recall number 21V529000 · Recall details

What is wrong

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra ReattaXL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.

Risk

A damaged circuit board could increase the risk of a fire.

Remedy

Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact Jayco customer service at 1‑800‑517‑9137. Jayco's number for this recall is 9903518.

Recall number 20V547000 · Recall details

What is wrong

Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.

Risk

A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.

Remedy

Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1‑800‑517‑9137. Entegra's number for this recall is 9901434.

Recall number 19V626000 · Recall details

What is wrong

Entegra Coach (Entegra) is recalling certain 2019-2020 Entegra Reatta motorhomes. While the motorhome was being delivered, the tow hitch may have been damaged, compromising the motorhome's ability to safely tow vehicles.

Risk

The damaged hitch may result in the towed vehicle separating from the motorhome, increasing the risk of a crash.

Remedy

Entegra has notified owners, and dealers will replace the hitch, free of charge. The recall began March 15, 2019. Owners may contact Entegra's customer service at 1‑800‑517‑9137. Entegra's number for this recall is 9903429.

Recall number 19V178000 · Recall details