2019-2020 Entegra Reatta, Entegra Reatta XL and others recall: electrical system

Jayco, Inc. reported this safety recall on September 9, 2020. It covers about 166 vehicles.

vehicles affected: 166
reported: Sep 9, 2020
owners notified: Oct 13, 2020

Electrical system

What is wrong: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra ReattaXL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.
Risk: A damaged circuit board could increase the risk of a fire.
Remedy: Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact Jayco customer service at 1‑800‑517‑9137. Jayco's number for this recall is 9903518.

Recall number 20V547000

Affected vehicles

Questions about recall 20V547000

Is there a recall on the 2019-2020 Entegra Reatta, Entegra Reatta XL and others electrical system?

Yes. Recall 20V547000, reported on September 9, 2020, covers about 166 vehicles.

What is the fix for recall 20V547000?

Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact Jayco customer service at 1‑800‑517‑9137. Jayco's number for this recall is 9903518.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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