My RV is 2022 Thor Aria 4000, a 40 foot diesel motorhome. On 11-16-22, I picked up my motorhome from my storage lot in Highland (CA) and drove (20 miles) for general service to Trans-West Truck Center 10150 Cherry Avenue, in Fontana, CA. When I left my storage facility, the RV was fully intact. When I arrived at the Trans-West Truck Center, I discovered the 91-gallon water tank (located in front of the right rear dual tires), had fallen through the wooden floor and dragged on the pavement. Note: My wife who was following me said she saw pieces of what she thought was cardboard flying out from under the RV while I was driving it. If my water tank (which was 2/3 full) would have come loose, it would have fallen under the RV, likely being run over by the tires and careening into traffic behind me or even crashing into my wife. After the RV was serviced at Trans-West Truck Center, they were able to reasonably secure the tank (which had been significantly bent) so I could take it to an RV repair facility. On 11-21-22, I took it for repair to J&L RV Repair (located at 8364 Sultana Ave, Fontana, CA 92335, 909‑429‑2194). While speaking to the owner, Joe Lozoya, he said he was currently working on another Thor Aria that had the exact same problem in which the water tank leaked and damaged the wooden floor. He said it appeared a factory installed overflow drain line was draining water on the wooden floor weakening it. Upon examining my RV, he said water drained on the wooden (plywood) floor, weakening it. It appeared to be an improper design when manufactured that caused water to drain on the wood and not the ground. I have owned this RV for three years and I know of only ONE time when I overfilled my water tank and saw water drain from the overflow line from under the tank. I could never see where the water drained due to the way the compartment was designed. The factory designed problem is that NO ONE can actually view the water tank as the compartment is cove
The worst 2020 Fccc XCR problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
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Recalls 5
Exterior lighting: turn signal
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Custom Chassis XBP, 2017-2020 XBR, 2017-2022 XBS, 2016-2019 XCL, 2016-2023 XCM, 2017-2021 XCP, 2016-2023 XCR, and 2017-2023 XCS recreational vehicle chassis. The rear mounted Power Distribution Module (PDM) may have internal damage, which could result in the rear marker lights, brake lights, or turn signals not functioning.
- Risk
- Non-functioning brake lights, rear markers, or turn signals can reduce vehicle visibility to other drivers, increasing the risk of a crash.
- Remedy
- Dealer will install a secondary fused harness, free of charge. Owner notification letters were mailed March 18, 2022. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL917. This recall is an expansion of the federal safety agency recalls 20V‑404 and 18V‑502. Vehicles previously recalled will need to receive the new remedy repair once it is available.
Recall number 21V00H000 · Recall details
Tires: valve
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2019 Freightliner Custom Chass XCL, 2017-2022 XCM, XCS, 2017-2023 MC, XCR, 2018-2019 XBR, 2018-2020 XBS, 2018-2022 MBC, MT55, S2C, S2G, S2RV vehicles. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
- Risk
- Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
- Remedy
- Dealers will remove the inner valve stem extensions and stabilizers, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL912. Note: This recall supersedes and expands recall 20V‑529 (FL-861). Vehicles previously repaired under 20V‑529 will need to have the new remedy completed under this recall.
Recall number 21V921000 · Recall details
Tires: valve
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recall certain 2018-2019 Freightliner Custom Chass XCL, 2018-2021 Freightliner XCM chassis, XCS Chassis and MC Chassis and 2017-2021 XCR Chassis. The tire valve stem extension for the inner wheel may come in contact with the outer wheel rim opening and become damaged.
- Risk
- Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
- Remedy
- DTNA will notify owners and dealer will inspect the inner wheel valve stem stabilizers and adjust as needed, free of charge. If the adjustment does not resolve the issue then the inner valve stem will be replaced, free of charge. The recall began October 29, 2020. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-861.
Recall number 20V529000 · Recall details
Exterior lighting: turn signal
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Custom Chassis Corporation (FCCC) XBP, 2016-2019 XCM, 2017-2020 XCS, 2018-2019 XBR, 2017-2019 XBS, 2016-2019 XCL, 2017-2020 XCP and 2016-2020 XCR recreation vehicle chassis that received the 'inspection-only' remedy from recall 18V‑582. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
- Risk
- Non-functioning exterior marker lights can increase the risk of a crash.
- Remedy
- DTNA will notify owners, and dealers will replace the PDM, free of charge. DTNA issued owners an interim notification September 4, 2020. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-856.
Recall number 20V404000 · Recall details
Service brakes, air: disc: caliper
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
- Risk
- Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
- Remedy
- DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 1, 2020. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-845.
Recall number 20V127000 · Recall details
Technical service bulletins for the 2020 Fccc XCR 58
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair...
- CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test...
- CX Advocate for MDEG Updates
- Revised Emissions Recall: Cummins DEF Sensor Shortage
- Important Campaign Information letter for FL974
- Emissions Recall: Cummins DEF Sensor Shortage
- FCCC X-Line chassis, equipped with a certain rear mounted Power Distribution Module (PDM), may experience...
- Field Service Campaign for FCCC XC Valor Tire Pressure Monitoring System (TPMS)
- Field Service Campaign for FCCC Viper Low Voltage Display
- Important Campaign Information Letter for SF637
What 2020 Fccc XCR owners say
Most recent owner complaints, unedited.
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Questions about the 2020 Fccc XCR
Is the 2020 Fccc XCR reliable?
Owners have filed 1 complaint about the 2020 Fccc XCR, close to a typical XCR model year.
What is the most common problem with the 2020 Fccc XCR?
There are not enough complaints to tell.
How many recalls does the 2020 Fccc XCR have?
5 recalls, covering exterior lighting, tires and service brakes, air.
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