Ferrara Cinder recalls

What is wrong

Ferrara Fire apparatus, Inc. (Ferrara) is recalling certain 2025 KME Panther and Ferrara Cinder emergency vehicles. The display may stop responding to touch commands or fail to power on, preventing the activation of exterior emergency lights, fire fighting and other emergency equipment.

Risk

A loss of exterior lights can reduce the visibility of the vehicle to other drivers, increasing the risk of a crash. Inoperative equipment can delay emergency response, increasing the risk of injury.

Remedy

Ferrara will work with Hale Products to update the firmware and install a monitor system, free of charge. Owner notification letters were mailed September 21, 2026. Owners may contact Ferrara customer service at 1‑800‑443‑9006.

Recall number 26V709000 · Recall details

What is wrong

Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2021-2022 Inferno, Igniter, and Cinder fire trucks. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.

Risk

A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the steering gears, as necessary, free of charge. Owner notification letters were mailed on September 1, 2022. Owners may contact Ferrara's customer service at 1‑800‑443‑9006.

Recall number 22V570000 · Recall details

What is wrong

Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2019-2022 Inferno, Igniter, and Cinder emergency vehicles. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.

Risk

A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy

On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters are expected to be mailed January 31, 2022. Owners may contact Ferrara customer service at 1‑800‑443‑9006.

Recall number 22V020000 · Recall details

What is wrong

Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2021-2022 Inferno and Cinder emergency vehicles. The rear axle drive pinion may fracture.

Risk

A fractured drive pinion may contact the brake drop hose, and unintentionally engage the parking brake or activate the brake lights, increasing the risk of a crash.

Remedy

Meritor will inspect and replace the drive pinion, as necessary, free of charge. Owners notification letters were mailed on January 3, 2022. Owners may contact Ferrara customer service at 1‑800‑443‑9006.

Recall number 21V910000 · Recall details

What is wrong

Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2017-2019 Ferrara Inferno, Igniter, Cinder, Ultra, and Intruder emergency vehicles equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk

If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.

Remedy

Ferrara will notify owners, and dealers will replace the brake lights, free of charge. The recall began November 1, 2018. Owners may contact Ferrara customer service at 1‑800‑443‑9006.

Recall number 18V613000 · Recall details

What is wrong

Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2015-2016 Inferno and International 4400, 2013-2016 Igniter, 2014-2017 Cinder and Freightliner M2 106, 2013-2014 Ember and 2013-2017 Kenworth T370 fire-fighting vehicles, equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.

Risk

A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.

Remedy

Ferrara will notify owners, and Ferrara certified dealers or technicians will replace the relief valve retaining ring with one that is stainless steel, free of charge. The recall began on February 12, 2018. Owners may contact Ferrara customer service at 1‑800‑443‑9006.

Recall number 18V094000 · Recall details

What is wrong

Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2015-2016 Inferno, Igniter, Intruder and Cinder fire trucks built on Freightliner and International chassis manufactured April 13, 2015, to May 30, 2016. The affected vehicles may be equipped with certain C20 and C21 split-shaft transmissions from Waterous. This transmission sends power to the wheels of an emergency response vehicle or powers an add-on unit such as a water pump used for fighting fires. A component within the shift unit may be damaged and as a result, the operator may not be able to switch the power output.

Risk

If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.

Remedy

Ferrara will notify owners, and the shift unit assembly will be removed and the clevis pin and retaining rings will be replaced, free of charge. The recall began on September 9, 2016. Owners may contact Ferrara customer service at 1‑225‑567‑7100 extension 3011.

Recall number 16V581000 · Recall details

What is wrong

Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

Risk

The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.

Remedy

Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1‑225‑567‑7100 extension 3011.

Recall number 16V544000 · Recall details

What is wrong

Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2015-2016 Inferno, Igniter, Cinder, Ultra, and Intruder vehicles built on Freightliner and International chassis manufactured August 3, 2015, to April 29, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.

Risk

If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.

Remedy

Ferrara will notify owners, and owners will check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on July 20, 2016. Owners may contact Ferrara customer service at 1‑800‑443‑9006 or hale customer service at 1‑800‑533‑3569.

Recall number 16V445000 · Recall details