FORMAL DEFECT AND SAFETY HAZARD COMPLAINT TO: the federal safety agency Office of Defects Investigation (ODI) 1200 New Jersey Avenue SE, West Building Washington, DC 20590 DATE: May 17, 2026 SUBJECT: Urgent Request for Recall Investigation: Systemic Cloud-Dependency, Hypervisor Power Management Failures, QNX Boot-Looping/Blackouts, Unix Epoch Clock Drifting, High-Voltage Contactor Thermal/Fire Hazards, and Core Low-Voltage Module Malfunctions via Telematics Disconnection in the Fisker Ocean Fleet 1. Executive Summary This petition requests an immediate, systemic safety defect investigation into the software architecture, operating system stability, power management, and network subsystems of the Fisker Ocean vehicle fleet (Model Years 2023–2024). Following the liquidation bankruptcy of Fisker Inc. and its affiliates—under Case No.XXX (XXX) in the U.S. Bankruptcy Court for the District of Delaware, overseen by Judge [XXX] —the vehicle's intellectual property, cloud infrastructure, and over-the-air (OTA) software management assets were assumed by a commercial entity, American Lease, and its vehicle management arm (OV Loop/Ocean Loop). Due to the subsequent imposition of a predatory $499/year subscription paywall, thousands of retail owners have been cut off from cloud connectivity. While a missing cloud connection in a standard passenger car traditionally results in a benign loss of convenience features, in the Fisker Ocean's "software-defined" architecture, it triggers a severe, un-throttled software failure loop. This architectural defect forces safety-critical operating systems into permanent boot loops, pins CPU utilization, drops the system clock into a broken chronological state, and drives an aggressive parasitic drain on the 12V battery system. This directly leads to cascade control module failures, key fob inoperability, and accelerated mechanical degradation of high-voltage components, introducing an acute INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
2023 Fisker Ocean driver assistance problems
282 complaints (32% of all complaints for this car). 10 crashes reported.
- owner complaints
- 282
- of this car's complaints
- 32%
- crashes
- 10
- recalls
- 0
Which part fails
- Automatic emergency braking121
- Warnings98
- Blind spot detection77
- Adaptive cruise control48
- Warning44
- Assist33
- Rearview system braking7
At what mileage
Complaints by mileage at the time of the problem.
Specific symptoms reported on the 2023 Fisker Ocean driver assistance
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
Related investigations
Inadvertent Automatic Emergency Braking
On May 8, 2024, the Oï¬ce of Defects Investigation (ODI) opened PE24013 to investigate reports of inadvertent activation of the automatic emergency braking (AEB) system in model year (MY) 2023 Fisker Ocean vehicles manufactured by Fisker Group Inc. (Fisker). The complaints allege the activation of AEB without an apparent roadway obstruction in the vehicleâs forward path, resulting in sudden vehicle deceleration. This sudden deceleration occurs without adequate warning or input from the driver. The braking applications range from momentary, partial application resulting in rapid loss of speed to full application, which brings the vehicle to a complete stop in the travel lane. ODI sent Fisker an Information Request (IR) letter on May 20, 2024. On June 17 and 19, 2024, Fisker and its affiliates filed a voluntary petition for relief under chapter 11 of the Bankruptcy Code. Fisker provided an incomplete response to the IR on July 1, 2024. Limited information pertaining to system validation and failure data was provided. Fisker subsequently requested more time to provide additional responsive files due to limited available resources. Fisker sent additional responsive files on September 9, 2024, September 17, 2024, and December 16, 2024, but Fiskerâs response did not contain sufficient information for ODI to fully evaluate the alleged safety defect. Further, on December 27, 2024, the Fisker employees with whom ODI had been corresponding informed ODI that all Fisker employees were being âdismissedâ as of that date. ODI therefore does not anticipate receiving any further responsive submissions such that it can fully evaluate the reports that led to this investigation. ODI performed phone interviews and sent a survey to consumers to obtain more information and validate the allegations. Additionally, ODI reviewed allegations of the alleged safety defect that were submitted to various online forums. Most of these reports were similar in nature to the reports received by ODI. Some of the reports in online forums appear to be duplicative reports that were also submitted to ODI. Based on the responses received and analysis of similar online reporting, there was no clear trend in the following factors pertaining to the allegations: reoccurrence of events (i.e., single or multiple incidents), speed immediately prior to the event, whether the event concluded in a reduction of speed or a full stop, roadway conditions, and warning immediately prior to the event. To date, between the reports provided by Fisker and complaints made directly to the agency, ODI is aware of over 20 reports alleging inadvertent AEB activation. Before the employees were dismissed, Fiskerâs testing done in response to the inadvertent AEB allegations reportedly did not result in any inadvertent AEB activations. The âManufacturerâ and âTotalâ counts in the above table have been left blank because of a pending request for confidential treatment by Fisker that could not be timely addressed given the companyâs status. This information factored into ODIâs investigation and analysis. The available information does not warrant further action at this time. The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist. Additionally, the Agency notes that the Vehicle Safety Act states: âA manufacturerâs filing of a petition in bankruptcy under chapter 7 or chapter 11 of title 11 does not negate the manufacturerâs duty to comply with section 30112 or sections 30115 through 30120 of this title,â which include the recall provisions of the Act. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
PE24013
What 2023 Fisker Ocean owners say
Most recent owner complaints, unedited.
Lane Keep Assist is non-functional despite 2.3 update. Random faults on radar, blind-spot, lane-keep assist and rear-cross traffic. Adaptive Cruise Control in non-functioning despite 2.3 update. It's not just the weather or time of day. These alerts last happened on Friday, January 23, 2026, between 3:30 and 4:30 PM
I had the vehicle updated to version 2.3.3 by a technician because my car would not update OTA. I thought this update would resolve the ADAS problems as well as the breaking problems. However, on three separate occasions my vehicle has come to an abrupt stop with automatic breaking when approaching a redlight / intersection with no other vehicles in front of me. This occurred while manually applying the break and then the car just took over. There were no forward collision warnings, rather the car was automatically forced to shuttering stop. An alert appears that the brake system has malfunctioned followed by both LED screens turning off and on. The break malfunction error appears several times. Eventually, the screens will restart and then when you try to put the car into gear a gear shift error appears and the car will not go into gear leaving me stranded in traffic. On one occasion these errors appeared when the car started up in a parking lot. These events are unpredictable and not tied to any visible obstacle. The vehicle cannot reliably receive over-the-air software updates due to persistent connectivity failure as I have tried updated to SW Version 2.5. As a result, both the past federally mandated safety recall remedies could not be delivered not any future updates. I have personally paid out of pocket for recall-related repairs and have not been reimbursed. I have not been contacted regarding replacement of recalled exterior door handles. Break and/or shift errors have occurred on May 28, 2025, Sept 3, 2025, Dec 3, 2055, Jan 9, 15, and 21 2026.
The Break System is malfunctioning. ADAS System Malfunctioning. Internet problem. The driver's side left HVAC is making a cracking sound. I received a Recall message from the manufacturer and the federal safety agency, but the person from the dealership service is not going to fix the problem, and he says the message is not Valid. Please help me go through this. And he is not going to honor the warranty. FYI, I also uploaded a picture and Text copy of the message from the manufacturer and the federal safety agency. Dear Ocean Owners: Enrollment for repair as well as reimbursement for published. the federal safety agency recalls [XXX] the model year 2023 Fisker Ocean are now open until August 31st, 2025. Suppose your vehicle is in need of recal related work performed. Please email [XXX] and include your vehicle Identification number, full name, address, and phone number. You will be contacted and scheduled for required repairs. If you have previously had recall-related work on your Ocean performed by a third-party repair provider, and seek reimbursement. Please email [XXX] and include your vehicle identification number, full name, address, and phone number. Please include receipts clearly demonstrating the work performed and the repair center that performed them. You will be contacted for reimbursement processing as soon as possible. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ADAS warning lights often go off while driving - distracting to driver I am still getting errors , even after water pump replaced (recall 24V499000 (Water pump)) as car still gets errors and shuts down, comes to a COMPLETE STOP WHILE DRIVING. incredibly dangerous. Water pump recall replacement cost me $201.20 in labor costs.
Front passager side door will not open when unlocked. This door handle was a replacement for the original handle that had the same defect. The second handle was installed in March 2025 This then would be the second handle that failed
Incomplete Software updates. Unreimbursed recall repairs. Removal of connectivity and car safety features.
2023 Fisker SUV Door Handle Malfunction, I am submitting this complaint regarding a critical safety issue with my 2023 Fisker SUV involving the interior and exterior door handles failing to open. This malfunction has resulted in passengers, including myself, being locked inside the vehicle, unable to exit manually or from the outside. Details of the Issue: Component Failure: The door handles fail to operate, preventing entry and exit. - Safety Risk: This poses a serious safety hazard, as occupants are trapped inside the vehicle, risking harm in an emergency situation. - Reproduction/Inspection: The issue has occurred multiple times and is not an isolated incident. I am requesting an official investigation to determine whether this defect is widespread. - Warning Signs: No warning lamps or alerts appeared before the failure. Given the life-threatening nature of this defect, I urge the federal safety agency to investigate this issue thoroughly and ensure appropriate safety measures are taken. Please confirm receipt of this complaint and advise on any necessary next steps.
I’m contacting the federal safety agency to let you know that I have an open recalls that I am trying to get performed. I would like to know how to get reimbursed for the ace recalls for my vehicle as it is crucial to get done ASAP. The issue I have with a car with only 200 miles is that the door handles don’t open properly and the air condition Vents are not opening properly and there were numerous recalls that I would like to get performed and I’m not sure how to go about that with reimbursements . I am also having numerous lights on my dashboard for safety going on and off.
Vehicle has not have the complete OS2.2 update mandated by the recalls, vehicle does not have ADAS at all, it’s completely turned off
Questions about the 2023 Fisker Ocean driver assistance
Does the 2023 Fisker Ocean have driver assistance problems?
Owners have filed 282 complaints about the driver assistance of the 2023 Fisker Ocean, 32% of all its complaints.
At what mileage do 2023 Fisker Ocean driver assistance problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2023 Fisker Ocean driver assistance?
There is no recall for this problem on this model year.
Other 2023 Fisker Ocean problems
Electrical 380Brakes 322Transmission 91Body 60Engine 57Acceleration 52Lights 48Fuel system 40Visibility 17Seats 16Seat belts 12Steering 8Locks 6Wheels 5Airbags 4Suspension 4
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