I received a recall notice number 24V499 regarding a faulty cabin electric water pump that can cause the car to go into limp mode which limits its speed to 10-20 mph. This happened to me on a 55mph road. I have not heard how or when this electric water pump will be replaced. The recall says “Fisker will replace the cabin electric water pumps on affected customer vehicles with a new pump…”
2023 Fisker Ocean engine complaints
Page 2 of 3: complaints 11 to 40 of 57, newest first, as owners wrote them.
fisker ocean gear shift is nt ready to move . gear shift not shifting .gear shift will not shift out of park .
I needed to take my vehicle to an authorized service dealer 200 miles away incurring: 1) $325 expense for a recalled water pump replacement 2) $475 expense for a battery replacement and programming 3) $495 expense for a software update than was incomplete due to failures of the FAST tool. 4) $200 hotel expense due to massive delays in the time needed to do these repairs. I will incur additional expense to return to this dealer to complete the software update and to address the warning lights about safety features being that appear over and over on the dashboard. The latter is enormously stressful and at unspecified cost to my health. I will also need to incur additional hotel expense. I am happy to testify to the fact that Fisker should be held liable to profiting at the expense of owners, selling and distributing a car that is unfinished and has no warranty, and may be responsible for the loss of lives in the longterm.
Car became inoperable after a failed recall software update was attempted.
The issues with this vehicle started, right from delivery. The staff, had me waiting for a couple of hours and finally called me into the back and explained that paint and ding needed to be fixed. They promised that if I took delivery, they would provide me with the needed repairs this was back on 9/26/23. The dings and paint issues were never resolved. What I did receive was a complimentary home charger. The day after the vehicle would self shift into park. This happened too many times to count. I shifted into park while I was backing up, when I slowed down, and when stopped in the middle of traffic which became a safety concern. Several near collision misses while backing up made the situation life altering and produced extremely stressful situations arises from the self shift issue. In addition, a few times I could not even get into the vehicle due to key fob to car communication issues. I had to use other transportation. This was corrected, however it still happens from time to even to date. The fact that too many warning lights would flash constantly on the dashboard made it impossible to know what was malfunctioning or what was working in this vehicle. More than ten service tickets were ignored. Some did not seem to even go through when using the fisker app or their official website. There was also a battery drain issue that left me stranded twice I had to call for tow assistance. On 9/20/24 an OTA update was forced through that made the car battery drain an feel like the Fisker it was stalling. I drove in the slow lane made it home, charged my car, but the car had bricked. No one from fisker would answer, I had to find assistance elsewhere. I had to pay out of pocket to fix this, $617.70. In addition to all the current lingering issues, it had a door handle issue from the inside and out. To resolve this, again I had to pay 360 to fix it. Daily now, it dies and states drive motor issues. This car continues to be a safety concern. Help me
Unannounced and unauthorized software update caused a motor control unit failure. My vehicle was unable to go into gear or drive after this unannounced update.
Fuel pump recall, replacement is not free all approved fisker shops charge a fee.
Fisker attempted to install a software update (Software OS 2.2) to my vehicle over the air which was intended to address recall number 24V623000. This attempted software update caused the vehicle's 12 Volt battery to drain, resulting in the car activating its low battery audible alarm and damaging the battery requiring me to pay for a new battery and its installation. The software was not successfully installed. Information from others owners indicates that the software update has damaged other cars and that very few of the Fisker Ocean fleet have received the full software update. Also, several of the car's Advanced Driver Assistance System functions remain inoperative, specifically the collision avoidance systems and pedestrian warning systems, raising serious safety issues for the car. The recall 24V623000 remains unaddressed for my vehicle. Recall 24V466000 requires Fisker to test door handles and replace them if faulty. This recall service has not been performed on my car. In December of 2024, the door handle on passenger door on the driver's side of the car failed. When unlocked, the door would not open from either the outside or the inside of the car creating a safety hazard if emergency egress from the vehicle was required. I have received no communication from Fisker on how to satisfy this recall requirement. Fisker has not provided resources or service locations at which this recall can be completed. Recall 24V466000 remains unaddressed for my vehicle. Recall number 24V499000 requires Fisker to replace water pumps that can fail and cause the car to depower and enter "limp mode". Fisker has not contacted me on how to satisfy this recall requirement. Fisker has not provided resources or service locations at which this recall can be completed. Recall 24V499000 remains unaddressed for my vehicle.
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the federal safety agency recall campaign numbers 24V865000 and 24V623000.I hope this message finds you well. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. The current OTA process, lasting 48 hours, is simply not feasible for those of us who rely on our vehicles for daily activities. The inability to use my vehicle during this window forced me to pay out of pocket for alternative transportation, which is both inconvenient and financially burdensome. Additionally, it has come to my attention that there have been numerous reports from fellow owners indicating that a significant percentage of vehicles (approximately 2%-5%) have become undrivable following these updates. This situation is alarming and raises concerns about the reliability of the updates being delivered. Moreover, the lengthy windows of 48 hours for updates, coupled with the expectation of partial updates requiring additional time, have left many of us in a state of uncertainty regarding the functionality of our vehicles and forced to pay out of pocket for a mandatory free recall. According to owner surveys, it appears that complete updates—which include all necessary corrections—have been accomplished in less than 30% of cases. Furthermore, I was surprised to learn that only about 10% of the fleet (approximately 300 vehicles) had been updated after several weeks of attempts, despite over 800 VINs submitted for this process. This statistic raises questions about the efficiency and effectiveness of the OTA process. Lastly, I am deeply concerned about the limited number of service personnel available in the U.S., with only around 20 individuals servicing the entire country and merely 5 traveling nationwide to assist customers with undriveable vehicles. This scarcity is unacceptable and leads to extended wait times for necessary repairs and updates. I urge you to
In August 2024 the Fisker Automaker notified me in writing of the federal safety agency Campaign #24V499 (Recall #TSB30032401), for the cabin Electric water pump malfunction that produced a motor's limp mode condition that resulted in sudden vehicle reduced speed, which created a hazardous condition. The Fisker notification clearly indicated that the pump was going to be replaced with the new improved model, at no cost and that the replacement process was going to take 45 minutes. The Fisker notification also advised that they were going to send the pump to their authorized service provider to schedule an appointment. I then scheduled the appointment with the Palmetto Fisker Service Department and the pump was replaced at their shop on January 15th, 2025. Contrary to the Fisker notification, my complaint is that I ended up having to pay $1,128.80 for the "no-cost" recall service that took three hours to complete. I would like to be fully or partially compensated for the indicated labor & equipment costs.
Range has decreased rapidly since 2.2. Trustee won't pay for door handle or water pump replacement. Trustee won't provide access to fast and other tools to fix cars.
I am writing to express concerns regarding the ongoing issues that are being seen with the federal safety agency recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. In addition per recall I had my water pump replaced. The only shop in my area with replacement pumps charged $283 in labor, see attached receipt. I understand that I may be able to reimbursed for up to $175 of this cost. However I believe the entire cost of this recall should be covered.
the federal safety agency Campaign Number: 24V499000 Water pump replacement resulted in an out of pocket cost of $420 by an authorized shop the federal safety agency Campaign Number: 24V865000 OTA updates didn’t complete successfully, and rendered a few modules to stop working. NFC reader to open door stopped working and needs to be reinstalled. Vehicle lost exterior sound at low speed to warn pedestrians.
Pump recall (Recall No 24V865) work was done. I paid $340.00 out of pocket for labor to install the [ump. Subsequently, through Fisker Owners Association, I learned that the liquidating trustee decided that the maximum reimbursement is $175.00. Yet, there is no mechanism for filing for and obtaining the refund promised. The fix for the sudden jerking forward of the car with it hits a bump is supposed to be fixed with 2.2 software update. As of the time of filing of this complaint, I have heard nothing from the liquidating trustee as to when this will be installed to my vehicle. I have replaced my old batter with a new one in anticipation of the update.
Water pump was replaced per recall, but now the car is inoperable. The instrument cluster says "battery system failure service required" and the car will not shift into drive mode"
I had received various notifications from the federal safety agency for recalls for my vehicle. I have not been able to schedule my vehicle for repairs due to various reasons starting with shop availability, additional out of pocket costs for the service. Parts are not made available for DIY because shops want to charge labor. Other repairs where to be remedied with an OTA that has not taken place. Please help
My vehicle is not shifting in to a drivable gear. Screen displays error message with no possible solution. Vehiclweis just sitting in my carport collecting dust. FISKER company and its owner Henrik Fisker need to be brought before a court and be held accountable for the gross mismanagement of the company and betraying the trust of thousands of people who bought the vehicles because of the false promises from Mr. Fisker.
Fisker had a the federal safety agency recall for water pump replacement that has now apparently been closed. This part failure will cause our new vehicle to become inoperable, causing a safety issue to the passengers as well as anyone nearby if the vehicle comes to a sudden stop (i.e. highway driving). Fisker has no repair facility in the state of Oklahoma, and has not provided this part to individuals for replacement. It would require transporting the vehicle using a transport company and losing the use of the vehicle for at least two days. Additionally, a software update has been mandated for all Fisker Oceans to version 2.2 that has added safety features, this was to be an OTA update- About 4 months have passed and our vehicle has not received this required update.
The manufacturer was required by the federal safety agency to update the vehicle software to address critical safety issues. This effort was implemented through Over The Air (OTA) updates last fall. This software update was a very large and complex file and required the car to be "On" for the duration of the updates. This caused the 12 V battery to drain beyond capacity, and the update was only partial, resulting in a non-operating vehicle. In order to remedy this situation, a local technician was needed to manually install this update, resulting in an $800 charge directly to me for this mandatory recall. The technician was able to "unbrick" my car, as well as complete the software update to the federal safety agency required software level of version 2.2. Even after this update, my car is unreliable, and has safety issues with warning lights in the dash. There were 3 critical recalles issues by the federal safety agency for this vehicle - 1) Software update, 2), Door handle function, 3) Coolant pump replacement to avoid "limp mode" in the drive train. I have had all of these issues coompleted on my vehicle, with an out of pocket expense of $800, which has not been reimbursed by the trustee for this company. The company (Fisker) is in bankrucy proceedings (chaper 7), and all responsibilities to get these recalls accomplished and paid for, have not been accomplished. The OTA team, and the trustee are not cooperating with the owners of these vehicles. We are all stuck and need an intervention by the NHSTA to help get these recalls and reimbursements completed.
I have to pay for labor to replace the water pump and door handles because they are not releasing funds to cover repairs, as the court set up to be paid. The car has not been updated to the latest software, 2.2, to cover recall safety issues.
As part of the recall, there was need for water pump replacement and door handle checks. There is really nothing available to schedule the manual update of the 2.2 update or the replacement of the water pumps.. The car needs these updates and water pump recall completed and we are getting no where.. The OTA update could brick the car and there is need for manual update of the software.. There is only 1 service center that can perform this and there are additional out of pocket costs to get the recall completed... The car will become unusable or get bricked soon if the 12v battery is not replaced soon.. There are many other warnings starting to appear on the dash and this is causing inconvenience and safety concern. Need these completed and the trustee designee will have to make sure these are re-imbursed and addressed soon.
There has been no OTA software updates issued to this date for my vehicle. I'm currently on 2.0 awaiting 2.2 update. Because of this I still have issues with braking, rolling while in park, and random and unexpected shutdowns of the vehicle while driving. Complete car system failure, recently when my car locked out the technician came out and replaced the 12v battery and clean out electrical connectors and still car doesn't start. I pressed the brake to wake/start the car and the car shuts down after trying to start. The wipers wipe a couple times while it boots up and then the car shuts off. The car is charged to 80% . THIS IS A VERY UNSAFE VEHICLE
September 25th 2024 1600 hrs. Returning home from the grocery store, coming to a complete stop in heavy traffic at a traffic light the vehicle shifted into park by itself and turned off by itself, effectively disabling itself and leaving me stranded at the intersection. The vehicle would not restart causing a traffic jam. After a couple more attempts to restart the vehicle it finally enabled itself and I continued driving home without further incident. No warnings visual of audio were given during the event.
Fisker pushed the over the air (OTA) software update 2.1 and it broke / bricked my car. The car was at 61% charge and 12v battery without problems. After the 2.1 software update, my car showed tons of errors, including all the battery warnings, and now nothing works. It's basically dead without a fix. This issue has been documented and voiced all over the internet. I want this issue escalated into a recall while Fisker is still under Chapter 11 to be accountable and responsible to address and resolve.
The contact owns a 2023 Fisker Ocean. The contact stated while driving 50-75 MPH, the vehicle lost motive power and stalled. The messages maintain lane, charger port open, Loss of ADS, 12-volt battery failure, Forward Collision Warning lights, and messages were displayed. The contact received notification of the federal safety agency Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 7,650.
The contact owns a 2023 Fisker Ocean. The contact received notification of the federal safety agency Campaign Number: 24V499000 (Electrical System). The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power and would not accelerate above 20 MPH. Additionally, the contact stated that on several occasions when the vehicle was turned on and off, the doors remained locked, and the contact was unable to open the doors. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
Brake system malfunction. Drive motor malfunction. 12v battery always low causing the car lock out or lock inside
The vehicle's entire electrical system is down after a random alarm that start approximately 7am EDT on August 14, 2024. The alarm lasted approximately 30 minutes in duration. After attempts to disarm the alarm via the vehicle's key fob failed, I disconnected the level 2 charger from the vehicle and after approximately 10 mins the alarm stopped but the entire vehicle is inoperable. I have software version 2.1 over the air update for over 3 months. If this malfunction occurs during my drive to work commute. This complete loss of power could cause a catastrophic incident on the roadway. The main concern is software version 2.1 update does not address the current safety recall concerns with powertrain modules and other related safety concerns.
As you know, there are 4 recalls on the Fisker Ocean. 1. Vehicle shifts into park on its own. 2. Door handles have a recall that prevent exiting the vehicle. 3. I was made aware through the internet that my vehicle was subject to a recall due to Incorrectly Displayed Warning Lights/FMVSS 135,101, NTHSA Campaign Number 24V405000 and Loss of Power, the federal safety agency Campaign Number 24V40400. The recall notice indicated that a software update to 2.1 was to be completed by June 30, 2024. To date, no software update has been received. 4. The latest recall, the water pump that cools the battery, which will fail and cause the vehicle to not be able to be driven. Fisker needs to be held to account to resolve these issues as public safety is at stake with any number of failures that could occur causing injury or death of the occupants of the vehicle or others around the vehicle. the federal safety agency should be involved in the Fisker, Inc. Chapter 11 bankruptcy to enforce the safety repairs of these vehicles.
My Fisker Ocean One was non-responsive when I tried to unlock it with the key fob and Fisker app. After researching on social media sites, I found out that if the battery for the key fob is too low, the vehicle will not respond. From the Fisker Owner's manual, it states the key fob battery should last 1 year. Once I changed the key fob battery, the vehicle responded. We were only provided one key fob for our vehicle and told we could not order additional key fobs due to supply chain issues. This is a safety issue if someone's battery is too low and the vehicle stops.
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