Several times I have experienced mechanical failure with car stalling in the middle of the road, requiring to power down and restart. This led to several near collisions. The message on the dashboard was indicating something like "Drive Motor failure."
2023 Fisker Ocean engine complaints
Page 3 of 3: complaints 41 to 57 of 57, newest first, as owners wrote them.
Vehicle will not operate in accordance with manufacturer's statements. I can floor the accelerator and it will slowly creep up in speed but never get above 30 mph. I cannot operate this vehicle safely. Fisker has tried to repair it but has had no luck and have gone completely silent without returning emails. I have called the customer service line and have been discounted after two hours on hold. I have video to send but NTHS does not allow videos.
Date is ongoing since November 2023. I am writing to report a safety concern related to the key fob of my Fisker Ocean One. On December 10 & 22, 2023, March 20 & 29, 2024, I have been locked out of the car for prolonged periods of time of more than 30 minutes and up to 5 hours. I have experienced daily failure to properly lock and unlock the vehicle, once I am in the vehicle even when putting the key fob up next to the NCF reader, the vehicle notifies me that no key can be detected, and the car will not start/go into ready mode. Issues continues daily which leaves me stranded and unable to access the car in an emergency. I cannot properly secure the vehicle against theft and unauthorized use, and it deactivates the vehicle's immobilizer system. Continuous signal transmission from a defective key fob can drain the vehicle's battery leading to further reliability. I believe this is a significant safety issue that could potentially affect other Fisker Ocean owners. Vehicle has been in limp mode unable to accelerate and Fisker reps cannot repair for 75+ days. The vehicle is unsafe to operate, I cannot accelerate to get out of harms way or notify other operators that the vehicle is slowing and cannot maintain minimum speed in traffic.
I was approaching a red traffic light. I merged into the turn lane, hit a bump in the road and the car lunged forward on its own and accelerated. I was able to apply the brake and not hit the car in front of me. This was terrifying and put me and the cars ahead of me at risk. The car has not been inspected because Fisker Service no longer answers the phone to help customers with safety or mechanical issues. You can be on hold for hours and then they hang up on you. There were no warning lamps or messages prior to the problem. The mobile technicians have been laid off so there is no help for customers with issues.06
I just bought/got my Fisker Ocean Extreme, it barely had 500 miles on it. I have already had numerous issues with this car. Ex, emergency braking system, electrical, GPS, sensors, honestly you name it! The company has been of no help, I was on hold for 5 1/2 hours today. Only to hear from a robot telling me my call is important and that an agent (that never came) would be right with me. The cat also has ZERO capability of AC nor Heat at the moment. It’s well over 100° where I currently live with humidity. I can’t even drive my vehicle at the moment unless the temp outside is believe 80°. This is absolutely absurd. I tried to take the car back to the dealer, they explain that they don’t have any Fisker techs onsite nor do they know anything about the vehicle. HOW CAN YOU LEGALLY SELL A CAR THAT YOU CANT SERVICE OR KNOW ANYTHING ABOUT? This is completely unsafe and now I am paying a car payment for a vehicle I cannot safely drive.
The primary central LCD display that controls charging the batteries, displays speed information on smaller and management of how the EV works is no longer working. This LCD panel is the only way to set, monitor, modify, control all functions of this car. I have been unable to get Fisker to fix this problem. I will call them and wait 4 to 5 hours on the phone and my call will always be dropped. There is no other option to contact them.
The key Fob is not recognized. The car will not start. The locks do not work. I have been locked in and out of the car. My grandson was locked in the car. The car rolls back when in drive. The car goes into park when stopped at a stop sign. The driver assist is non operational. The car is not drivesble.
Unable to Start Fisker Ocean One with FOB vehicle continues to state "battery low" and NFC on FOB not functioning. Fisker Ocean One sits dead unable to start or function for hours leaving the driver stranded. Contacted Fisker Ocean Customer Support who were unable to define or help why this is occuring? Fisker Ocean One strands driver anywhere and anytime as you may drive and then stop or get halted and then unable to get the vehicle to start up and have to sit stranded until vehicle will start back up at "random unknown timeframes".
I was driving and I received a drive motor failure. I lost all ability to accelerate and once under 7 mph the car shuddered to a stop. The dash shut down immediately. After exiting the vehicle and locking it, I rendered and the car seemed operational. I drove again to try to return home with the same issue occurring. I repeated this process with my emergency lights on to get the vehicle the remaining 2 miles home with the error happening a total of 4-5 times with one time showing a shifter error. In all cases, I needed to find a safe place to pull into while I waited for the reset to occur.
1. The high voltage warning light is illuminated on the dash, the vehicle is available for inspection 2. The vehicle will not operate at a speed of more than 17 mph which puts the driver and general public at risk 3. Fisker technicians have attempted to repair on March 29, April 5, and April 18, 2024 in person at my residence Fisker has been unresponsive on next steps and will not respond to support requests, emails, or text messages.
I was driving at 50 mph, midday, on a local road. All of a sudden, got a motor error, the motor light came up in red on the dash, all safety lights turned on on the dashboard - brake, adaptive assist (ADAS), motor fault, no safety features available. The car would not accelerate wit pushing the pedal and the car lost all propulsion. I was able to coast to the side of the road and come to a stop. No brakes were functional.
On [XXX] I opened a service ticket with Fisker for my Fisker Ocean One, Vin# [XXX] . On my drive to work the vehicle suddenly and very unexpectedly shuttered to a halt in the mist of driving. The times of the restarts were, [XXX], [XXX] and [XXX] and [XXX]pm. It was a clear day; everything was normal prior to the first episode at 1:17pm. After the third episode the " driver attention/alerts" came on unexpectedly too. After reaching my destination I performed a soft reboot which did not resolve the problem. Subsequently, on [XXX], at [XXX]am and again at [XXX]am, my vehicle shuttered to a stop and restarted in the middle of a busy road. After the second incident I did a soft reset and proceeded to my destination without any further issues. Yet again on [XXX] around [XXX]pm, my vehicle shuttered to stop in the middle of traffic, it then proceeded to reboot before allowing me to drive on. Nothing unusual preceded the incident and the vehicle was driven home with not added issues. On [XXX], between [XXX] today my FOO suddenly and unexpectedly shuttered to a stop no less than 6 times. On [XXX], the vehicle shuttered to a stop in the middle of traffic. Multiple events occurred sometime between [XXX]am and [XXX]am. On [XXX], the vehicle again shuttered to a stop, 2 times on the way home, again in the middle of traffic. All incidents where formally reported to Fisker at [email protected] and I rec'd confirmation of receipt Case numbers [XXX] and [XXX]. Through online resources I was able to find the contact information of a Fisker Service Center in Vista, CA (which isn't close to me, 80 miles away but I was willing to have the vehicle towed). I made an appt then they cancelled the appt after realizing that I found their contact information through online sources. So instead of helping they became petty and told me I'd have to until a service center opens closer to me. [XXX} INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I began driving home from work with the vehicle at 75% charge. As I pulled onto the main road the vehicle experienced a regenerative braking error, then proceeded to lose power. The vehicle came to a halt and then displayed an error that the battery charge level was 0%. At this time every single error indicator on the dash became illuminated. The vehicle stopped in the travel lanes and was unable to shift into drive to move, and subsequently had to be towed. Due to the vehicle's unresponsiveness my safety was put at risk by having a vehicle that could not move out of the travel lanes on a busy road.
During high speeds on the highway the car starting making random beeping and booping alerts, every warning showed up on the dash and a notification quickly popped up that said something along the lines of battery failure and need service, then disappeared, then a red battery indicator remained displayed and the car's acceleration and regenerative breaking went dead. We managed to roll the car for about half a mile to the next exit and pulled over. My wife was driving at that time and when I got out of the car to switch with my wife, the problem went away and we weren't able to reproduce the problem. I have sent this issue to Fisker the day of and they are completely ignoring it. I've been hounding them everyday about this as well as all the other issues with the car and expired plates. My wife is too scared to drive the car by herself since then and I can't even legally drive it because of Fisker's refusal to provide temporary registration and plates. Anyway, this was a dangerous situation for both of us. Fisker is currently prioritizing all their techs to prep inventory for sale and ignoring current customers with mechanical issues. Still have all the other well known issues like regenerative braking cutting off on high speeds when hitting uneven surfaces on the highway causing a very jarring lurch forward and decreased stopping distance, random ADAS errors causing beeps and bongs, interior light randomly coming on and off during drive, excessively loud fan noise coming from rear view mirror. These are all distracting during drive issues and Fisker's been ignoring me for all my issues.
When accelerating quickly in drive, the vehicle shifts into neutral, brakes, goes into park and shuts down. Technicians have repeated the issue and attempted to fix it but no solution has been found. The dash displays the message, "Brake System malfunction. Service Required." There are a few dash icons that display indicating a "System Fault," "Brake malfunction," and "ADAS fault."
Vehicle loses power/loss of throttle/loss of the accelerator. The first time this happened I was unaware and stuck in the middle of a turning lane when it lost power to the accelerator, after a couple of minutes the vehicle responded and because I was pressing on the pedal it kicked into full power mode sending me over a median into oncoming traffic. This situation not only put me and my child at risk it also put others. The same problem has happened multiple times I know better than to step on the pedal and not to panic. I spoke to my assigned Fisker technician, who stated it is a known problem. They have updated my software twice when was supposed to fix it but it has not. No warning lights or anything would warn anyone of this issue and Fisker claims nothing is unsafe. I also have a passenger door that doesn't always open. It has been fixed 4 times and still has the same problem. Again, Fisker states this is not unsafe.
We were driving down a parkway and a yellow message flashed "battery malfunction" and the high-voltage battery fault came on and the car lost power while on a public road. I could break & steer but that was all. I was on a public road and had to coast down the hill (luckily was able to maintain speed) and there happened to be a parking lot I could coast into when we got to the bottom. I called road side assistance and gave them all the information, had my partner pick me and the kids up, and the car was later towed to my house. The car was at 70% Power and in Earth mode when all of this happened. Other issues that happened during this drive: Key Fob wouldn't work several times – car wouldn't lock or open after multiple attempts to use the lock/unlock button and even holding the fob on the door handle took time for the car to recognize. Usually it is in seconds, it was taking 20+ seconds. Park brake malfunction (flashing) when I was trying to park the car at the parking lot This is a serious safety issue – we were lucky we were able to coast down the road and were in a parking lot but if we had been on the interstate or the curvy 55 mph roads by my house a serious accident could have happened. In addition to the above – I've had several other issues making the car undriveable since I got it. The car only has 353 miles on it because it has been so unreliable to drive and now is completely unsafe to drive. I had the car delivered on December 14, 2023.
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