I have a '99 malard 26m travel trailer (VIN # [xxx]) with a dometic rm2652 (serial # 85100049) refrigerator in it. The refrigerator failed so I starting shopping for one and came across a "recall" for dometic rv refrigerators. I contacted dometic regarding the recall and they told me that they will not pay to repair or replace the unit. The unit failed due to a crack in the boiler tube and all of the amonia frefrigerant leaked out. This could have caused a fire. Dometic claims that they will only pay for a modification to the unit only after I pay to have it fixed. The recall notice listed on their website says in paragraph 6 "if you previously paid to repair or replace a dometic refirgerator that failed due to this defect, you can be reimbursed for your costs pursuant to dometic's pre-notification reimbursment program". I have talked to several people at dometic and they refuse to pay for repair or replacement of the unit. This unit failed due to this known defect which is a potential fire hazard and I believe dometic should at least pay for most if not all of the costs associated with the replacement of the unit. I have ordered a new unit because I need one but would like to know if they can help pay for the replacement. Any help you can provide would be appreciated. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The worst 1999 Fleetwood Mallard problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 1
Equipment: recreational vehicle/trailer
- What is wrong
- Certain motor homes and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
- Risk
- Release of coolant under certain conditions could ignite and result in a fire.
- Remedy
- Fleetwood will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1‑888‑446‑5157 or fleetwood at 1‑800‑322‑8216.
Recall number 07V120000 · Recall details
Technical service bulletins for the 1999 Fleetwood Mallard 1
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 1999 Fleetwood Mallard owners say
Most recent owner complaints, unedited.
Compare the 1999 Fleetwood Mallard
Other model years
Questions about the 1999 Fleetwood Mallard
Is the 1999 Fleetwood Mallard reliable?
Owners have filed 1 complaint about the 1999 Fleetwood Mallard, fewer than a typical Mallard model year.
What is the most common problem with the 1999 Fleetwood Mallard?
There are not enough complaints to tell.
How many recalls does the 1999 Fleetwood Mallard have?
1 recall, covering equipment.
VIN decoder
See the problems and recalls for an exact car
Buying a used 1999 Fleetwood Mallard?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history