This has been an ongoing issue since I purchased the vehicle in July 2024. It has become so bad that the vehicle is nearly un-driveable. FORD states it is a non-issue, non safety related and there is no know fix at this time. FORD has been buying vehicles back due to this "secret recall" but after numerous calls and visits to both dealers and the Ford customer care line, nothing is being done. And while FORD might state it is an "inconvenience", when driving on the highway and a cylinder just randomly shuts down, the vehicle loses power and backfires and vibrates it is a safety concern. I have been EXTREMELY patience and professional in all my dealings with FORD on this matter, yet they refuse to offer me any help or come to a resolution in my case.
2021 Ford Bronco Sport fuel system complaints
Page 4 of 5: complaints 71 to 100 of 125, newest first, as owners wrote them.
The car has now on three separate occasions lost power while driving. As I slow down coming to stop or reducing speed car will completely lose power and then struggle to restart. Both occasions were on busy roads. Additionally, when you put fuel in the car it does not turn on right away it smells like fuel is burning and fumes enter into the cabin. When you push start after fueling it struggles to turn car on to drive. There is full accessory power but no power to drive the car even when giving it gas. It requires multiple attempts at starting the vehicle and it will tremble and shake once it starts running and stutters as if about to shut off even when you start driving it. Today it powered down again while driving and we avoided and accident but it is becoming dangerous to drive the vehicle due to its unpredictable shutting down.
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. Additionally, the contact stated that the vehicle sputtered. The dealer was made aware of the failure. The vehicle was scheduled for a service appointment to have the recall repairs performed. The contact stated that when the vehicle was taken to the dealer, the contact was informed that the appointment needed to be rescheduled due to dealer scheduling. The contact received notification of the federal safety agency Campaign Numbers: 22V859000 (Fuel System, Gasoline) and 24V267000 (Electrical System, Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
The car caught fire the morning of Dec 11, 2024 while the vehicle's owner was driving their children to school. There are photos and a fire report is being generated. The vehicle's owner and her children could have been killed. Early indications are that the fire was caused by the same faulty engine/exhaust system defect that the owner has been complaining to Ford about for years. It is assumed the fire report will confirm that. For the past two or more years the vehicle has been emitting exhaust fumes into the passenger compartment of the vehicle while driving. This has caused the vehicle's owner and her children to get sick and forced them to drive the vehicle with the windows down at all times even in cold weather. Ford's dealers have confirmed the problem several times, but either could not or refused to fix it. A summary of the vehicle's service history is included below: 35,662 miles Customer states inside of vehicle smells like exhaust. 37,431 miles Inside of vehicle smells like exhaust. 39,856 miles inside of vehicle smells like exhaust. confirmed customers concern found cat warped at mating surface to turbo replacement required. 46,832 miles Fumes getting inside the Cab, seems to be blowing in from vents. Misdiagnosed as blower motor electrical smell and missed broken catalyst. 47,300 miles Customer had car towed into shop stating car was shaking and smelled flumes inside the car. Verified concern that exhaust smell was present in car and loud noise was coming from engine, found catalytic converter had broken at flange to turbo causing exhaust leak. Recommend new catalytic converter, removed and replaced catalytic converter. Low pressure fuel injectors are leaking. Verified customer concern, found fuel seeping out of all 3 low side injectors, recommend injector replacement, remove and replaced all 3 low side fuel injectors, found no other leak at this time. Found injectors were leaking fuel. 47,829 miles Check engine light. Remove and replace purge valve.
The contact owns a 2021 Ford Bronco Sport. The contact stated that after refueling and starting the vehicle, the front of the vehicle was shaking abnormally. The contact stated that while driving the vehicle the shaking ceased. The local dealer was contacted, and a service tech was sent to repair the vehicle under the federal safety agency Campaign Number: 24V267000 (ELECTRICAL SYSTEM, POWER TRAIN) however, the abnormal shaking returned. There were no warning lights illuminated. The contact stated that the abnormal shaking persisted, and the contact waited for the shaking to cease before the vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced, and the engine needed some undisclosed repairs. The vehicle was not repaired. The contact believed that the failure was related to the federal safety agency Campaign Number: 22V859000 (FUEL SYSTEM, GASOLINE) for which the VIN was included; however, the recall repair had not yet been performed. The manufacturer was notified of the failure. The approximate failure mileage was 108,000.
The evaporative emissions system failure involving the purge valve and vapor canister purge valve is a recurrent issue on this car and has been reported by hundreds if not thousand of bronco sport owners. The safety issue that arises from this is that we are emitting more fuel vapors into the atmosphere, not only does this not help with emissions control into the atmosphere, but it decreases fuel efficiency and increases gasoline smell into the vehicles cabin.
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at slow speeds, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where a diagnostic test showed that the canister purge valve was defective and needed to be replaced. The dealer was then notified of the failure and confirmed the failure that the independent mechanic had initially discovered. The vehicle was repaired by the dealer. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 53,700.
On 1/23/24, car was serviced for an electrical fault with the fuel pump control module which was confirmed via a vehicle alert. On 6/12/24, car was serviced for a software update recall. (I believe this was in relation to the fuel injector issue.) On 7/4/24, the car would not start but kept clicking trying to start. White smoke started coming out from under the hood. Panicked, we called the fire department and my niece's husband disconnected the battery so that the car would quit trying to start in an effort to mitigate a full fire. We could smell burning and fuel. The fire department even confirmed something smelled like it had burned but there was no active fire, so they told us to leave the battery disconnected and have it towed. I had the car towed to the dealership for $249. (Of which Ford only reimbursed me $140) My car sat for 2 weeks before Ford service confirmed the fuel injectors needed to be replaced as part of the 22N18 recall, but also said the battery was bad. Prior to this incident, I had 0 issues other than the issue in January. I had no notifications of battery issues in my app, no dimming of lights, etc. I had to pay over $300 to replace the battery so Ford could do "further testing" since I was a month out of the 36 month warranty. I picked up my car on 7/26/24 and when I started it in the bay, I smelled burning and even asked a different employee who confirmed he smelled it, and we were told by the manager that it was "old fuel burning off." He assured me the car was fine. I noticed my car being slow to start and having an odd issue whenever I turned, like a rubbing sound and it still had a burning smell even though I had to pay Ford to replace the cabin air filter. This was all new. Then, 8/18/24, my car again would not start, all the electrical lit up and the brakes were locked up. My car started smoking again under the hood as it kept trying to start. We could hear sounds like it was trying to start. Again, car is being towed to Ford.
I took my vehicle in to have the flash system updated to pass the emissions test for Louisiana. Ford charged me over $200 for a failure on that system from purchase, and no dealership would get back to me until I took my vehicle across town to have the system reset. Hollingsworth Ford told me that this wouldn't be covered under their system because I took this in out of warranty, but this is a problem since vehicle purchase.
Vehicle experienced power terrain failure causing vehicle to stop while driving in the middle of the road meanwhile cars avoid hitting my vehicle. I had my [XXX] old in the backseat at the time and this incident could have caused injury or possibly death. Vehicle has also experienced accelerator issues. Vehicle would lag 3-5 seconds for vehicle accelerator to speed up when pressing on accelerator. Fortunately no major accidents, but I am concerned that the issues I have experienced thus far with the Bronco 2021, it can potentially cause a major accident that can possibly cause injury or death. Through Ford Pass app I do recieve warning messages of mechanical issue at time of incident. Vehicle has been inspected and mechanical issues corrected at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Our 2021 Bronco just suddenly died while driving. We were in a parking lot, moving, and it just quit. The Bronco would not restart and on the display screen it said "requires a manual start". It was not the battery, and the engine sounded like it was flooded. Thankfully, we were in a parking lot and not driving very fast. While we were waiting for a tow for over an hour, and we got the car to start and were able to drive it home. We called Ford, and their only response was if it happens again to let them know. It happened again a couple weeks later. This time while driving on a road going about 30 mph. We were lucky and able to glide into a parking lot. It was very scary because it just died. We called Ford and made an appointment to have it checked out. We were charged $1117 to replace the fuel pump ($1000 was for labor). When I questioned why a fuel pump would go bad when the vehicle is only two years old. The response was "cars aren't built like they used to be". I want our experience documented as we were very lucky that we were not injured when our vehicle died while driving. Until these incidents, there was no indication that there was anything wrong with the vehicle. We have learned that this has happened to other people as well when we Googled it. It is a huge safety concern. We now have received a Ford notice about a safety recall describing the exact issues we experienced.
It shakes, rattles and sound like a ship yard while backing up
The contact owns a 2021 Ford Bronco. The contact stated that upon attempting to start the vehicle, the vehicle failed to start as expected. The parking brake warning light was illuminated. The vehicle was towed to the dealer, who determined that the fuel tank vent tube valve was contaminated with water. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 23-2335. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 40,000.
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Bought 2021 bronco sport in Dec 21. Since my engine has stuttered and started to die. The panel starts falling as if it is sitting off. This is not the auto engine shut off while idling at a light issue. Upon starting the engine you can hear a ticking and on every certain revelation the vehicle will sputter and start to cut off. It has died on 2 occasions in my driveway, but not yet on the road. It will stutter and start to die almost always in idle, especially in park, but it will do it and stay losing power mainly while driving low speeds or when not pressing gas pedal. I received recall and was told part was not available and didn't know when it would be available and have never been told part was available, but miraculously my recall order was closed without parts ever being replaced. This is like mist of the 8 recalls on this vehicle. 6 recalls where made before the vehicle came off of the train car. 6 recalls were still active the night I drove off the lot AFTER SERVICE WAS CLOSED. My first service was flat spots in my tires from sitting in a train car in Florida heat for 3 months, no parts were replaced, feb and March of last year the recall was closed before my car was in the shop... My dealership is clearing recalls and not reels my vehicle. They are taking advantage of my mental disabilities.
The contact owns a 2021 Ford Bronco Sport. The contact received notification of the federal safety agency Campaign Number: 22V8590000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford Bronco Sport. The contact received notification of the federal safety agency Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford Bronco Sport. The contact received notification of the federal safety agency Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford Bronco Sport. The contact received notification of the federal safety agency Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While driving on the interstate at 65-70mph, my Bronco Sport lost all acceleration randomly. The engine would rev, but there was no acceleration. I had no indication of errors (no engine light, etc.) Before this happened, I was using the adaptive cruise control. I had to pull over and power cycle the vehicle to fix the issue. This was while traffic was busy with cars flying by me. I have not taken it to a dealership or had it diagnosed yet, but this shouldn't be something that happens anyways. Not only was this scary, it was a huge safety risk as it could have caused a wreck.
The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle was jerking while shifting into gear, while making turns, and while coming to a complete stop. There was no warning light illuminated. Additionally, the contact stated that the vehicle rolled after shifting into park(P). The vehicle was taken to the dealer to be test-driven. The dealer informed the contact that no issues were found; however, the failure reoccurred. The contact stated that while the vehicle was at the dealer for a brake recall repair, the dealer informed her that the vehicle was experiencing transmission failure; however, the mechanic could not determine the cause of the failure. The vehicle was not repaired. The contact later received notification of the federal safety agency Campaign Number: 22V859000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were unavailable. The failure mileage was approximately 1,000. Parts distribution disconnect.
The contact owns a 2021 Ford Bronco Sport. The contact received notification of the federal safety agency Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact leased a 2021 Ford Bronco Sport. The contact received notification of the federal safety agency Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact was concerned about a possible vehicle fire due to the failure. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford Bronco Sport. The contact received notification of the federal safety agency Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford Bronco Sport. The contact received notification of the federal safety agency Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford Bronco Sport. The contact received notification of the federal safety agency Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford Bronco Sport. The contact stated that after she purchased the vehicle, the dealer made her aware of the federal safety agency Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and Koons Ford Lincoln of Annapolis (2540 Riva Rd, Annapolis, MD 21401) were made aware of the issue and confirmed that parts were not yet available. The dealer provided the contact with a loaner vehicle. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford Bronco Sport. The contact received notification of the federal safety agency Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated the original recall was issued in November but recall wasn't fixed until May 30th in Michigan.
The contact owns a 2021 Ford Bronco Sport. The contact received notification of the federal safety agency Campaign Number: 21V922000 (Service Brakes, Hydraulic), 22V191000 (Engine and Engine Cooling) and 22V859000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford Bronco Sport. The contact received notification of the federal safety agency Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
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