Tl* the contact owns a 2013 ford c-max energi. The contact stated while driving at 10 MPH and making a turn, water came in contact with the battery. The vehicle stopped after the battery was saturated. The vehicle was taken to roswell ford (821 n main st, roswell, nm 88201: (888 881-7087)) where it was confirmed that eh battery needed replacement but the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 57,000. The VIN was not available.
2013 Ford C-Max Energi electrical problems
19 complaints (38% of all complaints for this car). Typical mileage when it fails: 47,900.
- owner complaints
- 19
- of this car's complaints
- 38%
- typical mileage
- 47,900
- crashes
- 0
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Ford C-Max Energi electrical problems in other years
Related recalls
No recalls on record for this model year.
Related investigations
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
What 2013 Ford C-Max Energi owners say
Most recent owner complaints, unedited.
Power steering went out while in motion in a parking lot. Car was less than 2,000 miles outside of warranty. Poor design of column that had been recalled on similar vehicles caused shorts throughout the electrical system. This resulted in three pages worth of system errors when checked. $2,000 to repair. No shorts since replacement of faulty part.
I charger was recalled in august 2018. The replacement part is noy available. I cannot charge my car without risking a fire.
2013 ford c-max energi. Consumer writes in regards to failed charging cable. Consumer is seeking reimbursement for cable purchased prior to recall. *ld
The car is completely dead. No lights and will not start. This is the forth time and the dealer does not know how to fix the problem
Stereo system fails into an unresponsive state. The radio will remain on and emit sound even when car is shut off. This puts a drains the battery and will make it impossible to start after sitting for a day or two.
Hello my 12v battery is discharging suddenly and without reason. The battery has been replaced and the fault returns. According to tsb 15-0089, when replacing the battery in the 2013 car, the electronic module should be replaced. The dealer never performed this step, the ford motor company does not take responsibility for the dealer. I'm afraid that eventually my car will burn. This faulty electronic module (modem or telemetrics) is located near the high voltage lion battery. Please help . I mention that ford recommends not to connect the charging cable due to the possibility of fire. Greetings (xxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Tl* the contact owns a 2013 ford c-max energi. The contact stated that the convenience charge cord overheated. The contact received notification of the federal safety agency campaign number: 18v592000 (equipment); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hansel ford (3075 corby ave, santa rosa, ca 95407, (707) 623-1426) was contacted and confirmed that the part was not available for the recall remedy. The manufacturer was made aware of the failure by the dealer. The failure mileage was 50,000. Vin tool confirms parts not available. *dt
We have used the supplied utility 120v charging cable since we acquired the car to charge it at home. Recently, I noticed that the utility cable plug was melted and the weatherproof socket fixture plastic housing was burnt I changed the unit to a different outdoor outlet. It burned that outlet so badly that it's gfci was tripped and could not be reset. Fearing a possible house fire, I stopped using the cord. I reported it to our ford dealer as a hazardous product defect. Out of warranty was the reply. I do not know where the electrical rate limiting circuitry is in the system, but I strongly suspect that during charging, the car now draws more wattage (1600-1700w, less than a powerful hairdryer) than the cable unit is rated at (1440w, per it's labeling), and this discrepancy over many many hours of continuous load has LED to the failure. The service manager at the dealership said this was the third such failure he has personally seen. That is one dealership out of the nationwide ford network, implying 1000's of these failures may have occurred. It is a very serious condition, which could lead to a house fire and should be investigated and recalled, in my view.
2013 ford c-max energi. Consumer writes in regards to the charging unit for vehicle overheating. *ld the consumer stated the charging unit began burning sockets to the point of discoloration. *js
Questions about the 2013 Ford C-Max Energi electrical
Does the 2013 Ford C-Max Energi have electrical problems?
Owners have filed 19 complaints about the electrical of the 2013 Ford C-Max Energi, 38% of all its complaints, more than any other problem.
At what mileage do 2013 Ford C-Max Energi electrical problems start?
The typical (median) mileage in owner complaints is 47,900 miles.
Was there a recall on the 2013 Ford C-Max Energi electrical?
There is no recall for this problem on this model year.
What year does the Ford C-Max Energi have the most electrical problems?
The Ford C-Max Energi model years with the most electrical complaints are 2013 (19 complaints), 2014 (16 complaints) and 2016 (13 complaints).
Other 2013 Ford C-Max Energi problems
Steering 9Transmission 8Body 4Fuel system 4Engine 3Wheels 3Acceleration 2Suspension 2Airbags 1Driver assistance 1Locks 1Seat belts 1Tires 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2013 Ford C-Max Energi?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history