2014 Ford C-Max Energi electrical problems

Filed Dec 30, 2019 · Electrical · WA

2014 ford c-max energi. Consumer writes in regards to defective charging cord for vehicle. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. *js

Filed Apr 18, 2019 · Electrical · 23,000 miles · CA

Tl* the contact owns a 2014 ford c-max energi. The contact stated that the electrical system warning indicator illuminated. The vehicle was serviced per the federal safety agency campaign number: 18v592000 (equipment). The vehicle was serviced at ed butts ford (1515 n hacienda blvd, la puente, ca 91744, (800) 960-3673), but the remedy failed to repair the vehicle. The contact mentioned that the electrical system warning indicator illuminated after the recall repair. The vehicle was supposed to get an "as" cord; however, the mechanic installed an "ah" cord instead. The manufacturer was made aware of the failure. The failure mileage was 23,000.

Filed Mar 26, 2019 · Electrical · TX

I still have not received a notice from ford that the recall 18v‑592 parts are in stock to replace the recharger cord. I was notified originally on sept 2018 but now 6 months later no notification of parts available. The car cannot be charged using 110v power as ford recall notice said to quit using the defective charge cord.

Filed Mar 6, 2019 · Electrical · CA

Tl* the contact owns a 2014 ford c-max energi. The contact stated that the recall notice for the federal safety agency campaign number: 18v592000(electrical system) was received in september of 2018. After contacting the dealer (tuttle click ford, 9501 research dr, irvin, ca), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Dec 13, 2018 · Body, Electrical · TX

I bought this vehicle used in march of 2018. The 12 volt battery has completely drained numerous times the first month I owned it. About 10 - 12 times. Finally in april of 2018 I replaced the 12 volt batter to the tune of $155.00. I thought this would take care of the problem. It did for a few weeks. Then I would get up to leave for work and my battery would be dead again. I have been averaging 3-4 jumps a week to get car running. The battery was replaced yet again in july 2018. This week I have had to jump my car a total of 6 times in 5 days. I have been late to work twice. And two of the mornings the car did start it had been on the battery charger overnight. I was able to get to work these two mornings, but 4 hours later when I went out to go to lunch the battery was dead again.I am typing this on my lunch hour as I sit at my desk. Car is dead again and I can't leave. I read all the issues other owners are having that are just like mine and do not know why ford has refused to issue a recall. I have to carry around jumper cables and a battery charger in my car and hope someone comes along to assist me. This car is unreliable. Then november 17 when we were in branson, mo for thanksgiving the rear tailgate latch failed. It has not worked since. I understand another of ford's issues. We have adjusted the rear bumper pads per ford's recommendation for that issue.it did not help. Now I have to take it in the ford dealer on 12/15 and have that replaced to the tune of $358.00. How can they get away with issues with no accountability?

Filed Oct 1, 2018 · Electrical · 50,700 miles · NY

I now find that the charger for the car battery was recalled about 6 weeks ago and there is no replacement available as yet. The charger is supposed to add 18 miles to the battery but last time I plugged it in while parked in front of my house, overnight (about 10 hours) it took 10 mgw, and charged for one mile. And the charger was hot. It was plugged directly into a wall socket outside my house.

Filed Aug 20, 2017 · Electrical, Fuel system · 32,000 miles · OH

Received a "stop safely now" dash indicator light while driving on a city street approaching an intersection. Car began losing power and I applied the brake to stop prior to intersection. Placed the car in park and attempted to turn vehicle off, but car did not respond or power down. Accessory items were still functioning in car, but unable to get the car to switch into gear and drive. Eventually, placed the car in neutral and pushed vehicle into a parking lot. After 10 minutes I was able to turn the car off and on, but still unable to get the vehicle to go into motion. Having vehicle towed to ford dealership.

Filed Aug 14, 2017 · Electrical · 33,265 miles · NC

120 volt convenience charging cord heats up >150 degrees f while charging, as checked by a digital thermometer, resulting in browning of the electrical outlet (picture enclosed). Outlet is a standard 120volt 15amp gfci outlet with nothing else connected. Tested on a different outlet with similar results picture enclosed).*dt

Filed Feb 8, 2017 · Electrical · 29,100 miles · OH

We have noticed a temperature problem when charging with our ford supplied 120 volt evse fm58-10b706ae, manufacture date: 14122, for our 2014 ford c-max-energi, with 29,100 miles. On august 24, 2016, I did some initial temperature testing on with an infrared thermometer. The highest recorded temperature on the outside of the plug indicated 192.2 degrees. While attempting to record amperage at the outlet the 15 amp rated tester began to melt. We had the car and evse in with our local ford dealer on august 25, 2016 and september 13, 2016 to be checked. After being checked and having a repair made to the vehicle we were told that the evse was warm but nothing wrong with it because it charged the vehicle. We were also told that if we were concerned then we shouldn't leave it charging unattended. We stopped using the ford supplied evse. On february 7, 2017, I took the time to record the information below. The highest temperature areas are on the plug and wire cable just below the plug. Timedurationplug temperatureline (hot) blade temperaturevoltage at outletamperage at outletamperage at carhertz 6:45 pm00:005250120.80060 6:46 pm00:01547412112.11260 7:05 pm00:2093157120.71211.960 7:15 pm00:30119192120.611.911.860 8:00 pm01:15118178120.81211.860 8:30 pm01:45110175121.61211.960 9:00 pm02:15115206120.41211.960 9:40 pm02:55114176121.61211.960 testing conducted on a dedicated 20 amp circuit with a single 20 amp duplex outlet connect at circuit panel via 24" 12 gauge copper wire. Amperage measured using a digital clamp ammeter. Voltage measured using a digital voltage meter with direct contact probes. Hertz measured using a digital hertz meter with direct contact probes. Temperature measured using a digital thermometer with direct contact probe. Ambient temperature was 50 degrees.

Filed Aug 10, 2016 · Electrical · FL · fire

Tl* the contact owns a 2014 ford c-max energi. The contact stated that the vehicle was plugged in and recharging in the garage. Two hours later, an extensive fire erupted from the charge cord. The fire department was able to extinguish the flames. The dealer tested the vehicle and stated that the charge cord overheated. The manufacturer was notified of the failure and sent a technician, but was not able to determine the specific cause of the failure. The vehicle was inspected by a dealer and the insurance adjuster. The cosmetic damages were repaired, but the contact was unable to determine if the failure would recur. The VIN and failure mileage were not available.