The rear hatch becomes unlatched when a bump in the road, even a small raised one, is driven over. I have informed the local dealer of this. The hatch door does not fully unhinge to open.
2013 Ford C-Max body complaints
Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.
Took my car for service, defective trunk lid release mechanism and recall 14s04. Service done. Trunk done but again not working - this the 3rd attempt that has failed. I was told by service dept that recall did not require attention. I am dissatisfied with rivertownford in columbus, ga, and wish to register their ineptitude in handling potentially serious safety matters.
The dashboard on the passenger side is misaligned, bent upward and out, not meeting the door panel/top of dash properly as does the drivers side. This misalignment creates a gap between the dash and door panel, normally less than a pencil width, of nearly a hands width. Also, the gap between top of the dash, normally flush with the other dash moldings, is popped up 1/2 inch or more. This inconsistent alignment is verified by viewing other c-max vehicles. My concern besides the quality of fitment is the airbag alignment during a crash. Is this misalignment an issue for airbag deployment to the correct angle and if so would this cause injury beyond the incidental injury caused by normal airbag deployment..
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