While driving, the car will suddenly stop running. An warning light comes on saying"stop safely now". Brakes and steering are not affected so I can pull over to the side. Once the car is turned off and then restarted it will run normally.
2013 Ford C-Max engine complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
Tl* the contact owns a 2013 ford c-max. The contact stated that the vehicle failed to start. The battery was replaced, but the failure recurred three weeks later. The vehicle was towed to an independent mechanic; however; the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 300.
While driving on the highway, a warning light came on instructing me to pull over to the side of the road and stop. When I did pulled over, I set the gearshift in "park" mode, and turned off the car. I restarted the car and didn't have any more problems that day. Subsequently, I noticed that while driving down the road the engine ( both electric and gasoline) shut off suddenly and I lost all power momentarily, then turned on as if nothing was wrong. The car has been doing this more and more frequently lately and I discovered that when I position the gearshift just past the drive mode, the problem stops. In other words, when the gear shift is set just past park, the car never loses power. When I took the car in for repair in january 2015, I was told that the gearshift was not covered by the warranty and furthermore the part is not available until the beginning of march (it's on backorder).
We stopped at a stop sign before taking a left turn on to texas 77, when I started the gas motor failed to start but the electric carried us forward to the center line. A warring came up a triangle with ! Tell us to stop but of course we were on the center line. An 18 wheeler was coming fast behind us and was able to pass on the wrong side of the road as no cars were coming. Could have been a mayor accident. I have but told by ford dealer that the gas motor which cycles off did not start. This is the second time this has happened.. As of today they can't find anything wrong. I an afraid to drive this car even though I like it very much.
Tl* the contact owns a 2013 ford c-max. The contact stated that all the electrical components failed and then the vehicle stalled. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 3,400.
The loss of power incident occurred on may 27, 2014, while driving 70 MPH in the fast lane of the 405 freeway at the intersection of the 405 and 5 freeways in los angeles, ca. The ford c max 2013 suddenly dropped from 70 MPH to less than 5 MPH. The car warning message on the dash read: "stop safely". Due to the courtesy of the many drivers on the freeway at 7 in the morning, the car crossed 4 to 5 lanes of fast moving traffic, in a limited operating mode at approximately 5 miles an hour, ending at the on-ramp for cars entering the freeway. The car was stopped but not turned off. At that point the fuel history display was blank for the last five minutes. After waiting approximately another 5 minutes, the car was restarted and appeared to run normally. Immediately, the car was driven to the nearest ford service center, galpin ford in sherman oaks, california for assistance and diagnosis. The galpin service department could not locate a computer code that related to the problem. After leaving galpin ford, the car was driven 350 miles to walnut creek, ca with no power issues. The next day, the service manager was contacted at walnut creek ford (where the car was leased on march 27, 2014). The service manager there indicated if there was no computer code for the problem, no diagnosis could be made until the loss of power occurred again. As of june 11, 2014, the loss of power issue has not recurred.
Under normal operating conditions, my husband bumped the ignition key with his knee and the car turned off. He quickly figured out what had happened and pulled over and restarted it and we continued on.
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