Tl* the contact owns a 2014 ford c-max. The contact stated that while driving at 50 MPH, an abnormal noise was heard coming from the engine. The failure occurred intermittently. The vehicle was taken to a dealer where the failure was not able to be determined. The vehicle was not repaired. The contact also stated that she experienced a failure with her steering gears. The vehicle was repaired under the federal safety agency campaign number: 14v514000 (steering). The manufacturer was not notified of the failure. The failure mileage was 1,910.
2014 Ford C-Max steering complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
Excessive torque is too easily applied to the wheels when taking off from a stop causing unexpected traction loss and tire spin even under light acceleration, especially when turning. When driving at speed while passing or otherwise using close to or full power (in a straight line), the car will suddenly pull to one side or the other unexpectedly. Any necessary steering correction causes the car to pull to the opposite side and often causes the car to wander across the lane back and forth as I try to maintain control. These issues seem to be related to the high torque of the electric motor as well as the electronically controlled "torque vectoring" differential. An intermittent problem that I've noticed is, when coming to a stop, sometimes the electronics controlling the internal combustion motor get confused, power is applied to wheels in a stuttering fashion, requiring extra force to be applied to the brakes until the engine shuts down (as it normally does when coming to a stop). Despite the required date of incident field below, this is not a one time incident and commonly happens on a day to day and/or intermittent basis.
Tl* the contact owns a 2014 ford c-max. After starting the vehicle, the steering wheel seized and failed to turn. After waiting approximately 30 minutes, the steering wheel operated as normal. In addition, the service power steering now warning light illuminated. The failure occurred on multiple occasions. The vehicle was taken to the dealer where the failure was unable to be duplicated. On another occasion, while driving at approximately 55 MPH, the steering wheel was difficult to maneuver and the power steering assist fault warning light illuminated. The vehicle was taken to the dealer, who diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was not included in the federal safety agency campaign number: 14v514000(steering). The VIN was not available. The failure mileage was 8,000.
1st incident the vehicle completely died while I was doing 50mph down a 5 lane road. All electrical went out while I was driving. Lost my power steering and braking was extremely difficult. Had to have the vehicle towed as it would not re-start. 2nd time about two weeks after getting the car "fixed" the vehicle died while I was driving on i75 with same scenario. I was able to pull over on shoulder and had to have the vehicle towed in. 3rd time after getting the "fixed" vehicle back the radio went out, then the clock went wacky, the check engine light came on and when off. Then while running errands the car simply did not restart. No power to the dash, locks, etc. Had to have it towed in. Took the vehicle back again and the 4th time after driving an 1 1/2 hours to work the vehicle would not restart without being jump started. I had it towed to the dealer again and they cannot find anything wrong with it and I am being forced to take back a brand new 2014 ford cmax energi with 4400 miles on it that keeps dying every week. I do not feel safe nor do I want the vehicle any longer. Ford has not yet sent any special assistance to the dealer to help rectify the problem.
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