The contact owns a 2014 Ford C-Max. The contact stated that while driving at various speeds and attempting to make a left or right turn, there was a squeaking sound coming from the front passenger’s side wheel. The sound occurred while driving over a bump in the roadway and while accelerating. The tire pressure sensor failure warning light had been illuminated. The contact learned of the federal safety agency Campaign Number: 14V514000 (Steering) and believed that the failure was related to the recall. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The manufacturer was made aware of the failure and was confirmed that the VIN was not included in the federal safety agency Campaign Number: 14V514000 (Steering). The manufacturer also confirmed that the VIN was included in the federal safety agency Campaign Numbers: 20V331000 (Latches, Locks, Linkages) and 22V413000 (Power Train). The contact was referred to the federal safety agency Hotline to file a complaint. The failure mileage was 307,868.
Ford C-Max grinding brakes problems
17 of the 375 owner complaints about the Ford C-Max describe grinding or squealing brakes, most of them for the 2013 model year.
- owner complaints
- 17
- worst model year
- 2013
- typical mileage
- 103,000
By model year
- 20171
- 20144
- 201312
Often reported together
Transmission failure 2Check engine light 2Stalling 1Power steering loss 1
What owners say
The contact owns a 2014 Ford C-MAX. The contact stated that the transfer shaft assembly bearing had failed prematurely which caused an abnormal, grinding sound to come from the transmission while driving at various speeds without warning. The contact had taken the vehicle to a dealer and had the transmission replaced under warranty. Recently, the contact stated that the same failure recurred with the check engine warning light illuminated. The contact had taken the vehicle back to the dealer where they had test driven the vehicle and confirmed that the same transmission defect had recurred. The contact was given an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 160,000.
There is a grinding or rubbing sound emanating from the transmission while driving, at any speed (generally not while stationary but sometimes), and the check engine light turns on. The local ford dealership (metro motors, st. Croix, u.s. Virgin islands) found "transmission variator to drive chain loose causing noise" and "[n]o internal serviceable components" and recommended "[r]eplacement of hybrid CVT transmission." the dealership specifically recommends replacement of the transmission part, jm5z-7000-arm, which is the same part indicated in the technical service bulletin 20-2219, published on june 29, 2020, on this same issue of grinding/rubbing noise emanating from transmissions in 2014 ford c-max (among other vehicles). The tsb further provides the part is "eligible under provisions of new vehicle limited warranty," however, the local dealership has stated ford motor company denied the claim, and the ford motor company has said it agrees with the dealership that the claim should be denied. However, the vehicle (mileage: 86,225 miles; years: not yet 7) is under an active new vehicle limited warranty as the terms have not expired. The local dealership is willing to replace the defective part, however, it says it needs written confirmation from ford motor company, which ford motor company has not provided, despite two letters of notice of defective part and multiple phone calls with the customer relationship center.
Tl* the contact owns a 2013 ford c-max. The contact stated that while driving at an unknown speed, the vehicle failed to accelerate over 30 MPH while the accelerator pedal was depressed. In addition, there was a grinding noise. The vehicle was diagnosed by an independent mechanic came and the contact was informed that the bearing in the transmission needed to be replaced. The vehicle was not repaired. The contact contacted winner ford at 250 haddonfield-berlin rd, cherry hill, nj 08034 (856) 428-4000, and informed the dealer of the failure. No assistance was provided. The manufacturer was not notified of the failure. The approximate failure mileage was 143,000.
The car was in acceleration mode at every speed on the highway, residential streets, at stop signs, always exceeding the speed limits. I continually braked to maintain control. Tires squealed when I released the brake at stop signs. There was nothing under the gas pedal. I didn't dare drive into the garage; the car would have been in the kitchen. When I put it in park, engine still revved.
There was a grinding sound for weeks and then one night after I stopped to go to the bathroom and I was on my way home on wayne, rd. And the car was jerking really bad and would not change gears and then all of sudden the car wouldn't drive and the wrench light went on.
Transmission making slight grinding noise, more noticeable at low speed (20mph).
Tl* the contact owns a 2013 ford c- max. While driving and accelerating, the contact heard an abnormal, high pitched grinding noise coming from the vehicle. Also, "please pull over safely" was displayed. The vehicle was taken to an independent mechanic who stated that the transmission needed to be replaced. The manufacturer and dealer were not contacted. The failure mileage was 111,211.
While vehicle was stationary, or in motion loud grinding or thudding noise from engine. Whrn placing vehicle in neutral slightly improves. When taken in to ford dealership, was informed it holds 5 qts transmission fluid and only contained 1 qt. Vehicle at 110,000 miles. Told a refurbished transmission costs $4800 and labor and tax brings the replacement to $6800.
Tl* the contact owns a 2014 ford c-max. The contact stated that the transmission started making a grinding and thumping noise. The contact initially took the vehicle to hoffman ford lincoln (600 connecticut blvd, east hartford, ct 06108, (860) 289-7721), but they stated that they could not examine the vehicle for a month. The vehicle broke down on the way from the original dealer and was towed to another unknown ford dealer where it was awaiting diagnostic testing. The contact researched and believed the transmission needed to be replaced. The manufacturer had not been contacted. The failure mileage was 84,000.
Related recalls
No recalls on record for this model year.
Questions about the Ford C-Max grinding brakes
Which Ford C-Max years have grinding or squealing brakes problems?
The model years with the most reports are 2013 (12 complaints), 2014 (4 complaints) and 2017 (1 complaints).
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