Ford dealership wont fix saftey issues recalls
2003 Ford Crown Victoria lights complaints
Page 2 of 4: complaints 11 to 40 of 96, newest first, as owners wrote them.
Driving my vehicle home from work at night got pulled over because I have no tail lights . The lighting control module that was put in from the recall is bad and now ford says its not under warranty and I have to pay for it myself. Why even have a recall or issue a recall and fix something if you're not going to fix it if it's still messed up leaving consumers screwed
My headlights don't work until ever now & then the only one that work is the running lights 🤨 I was told that it was a recall on the headlight control module but it wasn't on my vehicle 🤦🏾‍♀️ I just don't understand cause I having problems wit my 3003 like other ppl 🤷🏾‍♀️
Tl* the contact owns a 2003 ford crown victoria. The contact stated that the headlights were faulty and the turn signals did not work. As a result, the contact could not drive the vehicle at night. There were no warning indicators illuminated. The vehicle was taken to lb smith ford (1100 market street, lemoyne, pa 17043-1423, 717‑761‑7600), but was not diagnosed or repaired due to the vehicle's age. The manufacturer was not made aware of the failure. The failure mileage was 200,000.
Random loss of park lamps while driving increasing rear-end collision risk. Headlights are operative and working. Headlight recall was performed by ramey ford. 15s39. I paid labor costs and has been diagnosed by ford as the lighting control module being the problem. Ford will replace the module at no cost only if it affects headlight function. After further contacting ford relations help line, fmc does not seem to care about the matter of the solder joints cracking for park lamps. I have had multiple traffic stops over this matter all verble due to me kicking the lighting control module temporarily correcting the issue. Dash lights illuminate, thinking park lights are working when they are not. I have attached a photo of the problem.
Tl* the contact owns a 2003 ford crown victoria. The contact took the vehicle to ford of dalton (located at 925 shugart rd, dalton, ga 30720, (706) 278-1151) to be repaired per the federal safety agency campaign number: 15v861000 (exterior lighting). The contact stated that the lighting control module was inoperable prior to the vehicle being repaired. After the replacement of the lighting control module, the failure remained. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000. The VIN was not available.
Loss of park lamps while driving/parked not knowing it. When the issue occurs the vehicle looks to have driving running lights type operation when it did not come with that option. My dash stays illuminated. Kicking the lighting control module located under the dash (above right foot) can make the lights come on for a time frame that varies by temp around the unit. Season cold/hot climate does affect how it performs (AC/heat does play a role). I have no tail lights when the problem occurs. I have had the headlight recall performed (similar issue) that states the headlights may go out driving and the lcm would be replaced free of charge. I have paid a diagnostic fee at ramey ford for a verdict of a faulty lcm. I have spoken to ford relations over the phone about the matter and got nowhere and still have to foot the diagnostic fee. To me it sounds like ford knows they fail but will not cover it unless its headlight operation. My vehicle is a safety concern at night to others. Feel free to contact me if you have any further questions.
My headlights dim in and out while driving and my wheel studs have popped off twice.
I havent recieved a notice to repair my vehicle
Tl* the contact owns a 2003 ford crown victoria. The contact received a recall notification for the federal safety agency campaign number: 15v861000 (exterior lighting); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (harrelson ford in charlotte, north carolina) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2003 ford crown victoria. While driving unknown speeds, the headlights stopped working periodically. The vehicle was taken to a local dealer (brinson ford lincoln located at 2970 state highway 31 e athens, tx 75752 903‑676‑5200) where it was diagnosed that the lighting control module needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer stated that the manufacturer needed to authorize the repairs. The manufacturer was notified of the failure. The failure mileage was 117,000. Updated 08/24/17*lj the consumer stated a local mechanic determined the dealer installed the headlights incorrectly. The vehicle was repaired. The dealer was notified, but did not offer any assistance.
Tl* the contact owns a 2003 ford crown victoria. The contact received notification of the federal safety agency campaign number: 15v861000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (newins ford in bayshore, ny 11706) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 08/18/17*lj
The federal safety agency recall 16v‑861 the lighting control module (lcm) has problem. The headlights are not equal.
Tl* the contact owns a 2003 ford crown victoria. While driving, the parking lights and headlights illuminated and shut off on several occasions. The contact had to manually tap the lighting control module for the lights to illuminate during the failure. The vehicle was taken to an independent mechanic, but the failure could not be replicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 198,000.
Tl* the contact owns a 2003 ford crown victoria. The contact received notification of the federal safety agency campaign number: 15v861000 (exterior lighting). The part to do the repair was unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Headlights will not turn on and sometimes cut off while driving and want cut back on
Takata recall I have recall letter from ford january 2016 vhtsa recall 15v‑861. Ford sent me to dealer in early 2016 and dealer said parts not available. Ford sent me to dealer in may 2016 parts not available. Called ford in december 2016 said part will be in early 2017. Still waiting.
Tl* the contact owns a 2003 ford crown victoria. The contact received notification of the federal safety agency campaign number: 15v861000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Hello I was informed that my vehicle the 03 crown victoria had a recall on the lighting control module which has not been replace in my car but ford is unwilling to give part to fix
Tl* the contact owns a 2003 ford crown victoria. The contact received notification of the federal safety agency campaign number: 15v861000 (exterior lighting) however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Part distribution disconnect.
Takata recall. The head light do not work. I cannot use my car at night time for almost 2 years. It happened in 2012 and I fixed it that time, unfortunately, in summer 2015 the same problem came back again.
The federal safety agency recall 15v861000 still not acted on. Ford motor company said in january 2016 they'd notify me when part available so I could set an appointment with the dealer. No such letter has come to date.
Safety recall notice 15s39 dated january 2016. According to ford customer service, ford is designing a new part. I seriously doubt this. It's been 6 months! If I experience a problem, I should have ford install a new defective part.
First taka take airbag on jan.1st 2008 I'm hit a deer and I'm had to replace my whole front even the hood the ,airbag light came on in fact it is still on but the bag did not deploy. The lights inside my truck stays on for 30 minutes and the alarm will not set after the vehicle is shut off. My suspension system on the passenger side sounds as if the brake caliber is loose when moving you can hear it when turning I took off the wheel, and I can not find the problem
While traveling down the intestate at night at approximately 65 MPH my headlights went out. I did not have an accident as a result of this failure. The light control module was defective. I replaced the light control module. Ford refused to reimburse me for the repair because a ford dealer did not do the repair. I saved over $300.00 by doing the repair myself. The replaced module had to be replaced again in jan 2016.
I bought my ford crown vic 3 years ago paid 6000 dollars, within two weeks the windshield wipers stopped working, then the transmission went out cost me 2500, then horn would go off and would not turn off till I pulled the positive battery cable off. Two weeks later the blinkers stopped working, then the lighting control module started making a loud beeping sound, then my headlights and tail lights stopped working. I revived a recall letter from ford and it says take my car to ford dealership and they would fix it free of charge. I went to dealership and they said I had to pay 85 dollars to check and see if the lighting module was bad or not if it was they said they would replace it for free, but there could be additional cost to pay and I would not get my 85 dollars back no matter what. I have a small business of my own, and if I sold something that did not work I would feel bad and would have to fix or replaced it or be sued.what can I do my name is [xxx] my email address is [xxx] and my phone number is [xxx] thank you information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2003 ford crown victoria. The contact stated that the low beam headlights failed to illuminate. The vehicle was taken to an independent mechanic, who diagnosed that the light module needed to be replaced. The vehicle was to be taken to a dealer for a second opinion. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.
Tl* the contact owns a 2003 ford crown victoria. While driving at various speeds, the headlights turned off without warning. The vehicle was taken to the dealer. The technician diagnosed that the light switch needed to be replaced. The vehicle was repaired, but the failure recurred shortly after. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 215,000.
I was driving home late one night and the lighting module went out leaving us out in the country with no lights. We were just driving down a winding country road. No street lights, no way to see. We managed to get home hours later. On 9/22/15 I had the car looked at by my mechanic and he replace the lighting module fixing the problem. Mechanic said there was a 15 year warranty on this unit and ford new of this problem. He said I should get reimbursed for the part. On contacting ford they will not honor the cost of the unit even though it has not been 15 years because I did not bring it to ford. They also claimed they have sent 2 notices to my address which is not true. I have lived in the same place from before purchasing the car brand new. 2 issues to address is #1, the claimed 15 year warranty not honored they reported to the government and #2, the claim of sending out letters that they do not send. Please help resolve this lighting issue and monitor fords claim to send out letters.
Severe safety issue with no recall . . I drive a 2003 ford crown victoria. As you can see it's 13 years old. About 6 months ago driving at night my headlights went out. I pulled over and juggled the light switch on & off. They came back on. In the following months it occurred more and more often. Playing with the switch did nothing. One night on I-295 it happened again. On an interstate, with an exit 7 miles away. A sitting target to be hit and killed. Slowly got home. Next day took it to repair my shop. A computer that controls all lights was defective. So I asked him to repair it. "no need" just take it to your ford dealer. They had issued a warranty for this computer for 15 years. Remember the car is 13 years old. Replaced. No cost. So even though it was a major safety problem, they said no need for recall with the 15 year warranty.. That means they had a safety problem.. How many people died? How many paid for a costly repair? The auto company wins again. No recall issued. Millions $ saved. Lets hear it for honest repair shops ! [xxx] [xxx] jacksonville fl. 32246 [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
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