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2004 Ford Crown Victoria: headlights failing or too dim

75 of the 138 complaints about the 2004 Ford Crown Victoria describe headlights failing or too dim.

owner complaints
75
of this car's complaints
54%
typical repair cost reported
$511
typical mileage
92,000
recalls
1
Is there a fix? There is 1 recall and 2 service bulletins for this area of the car. See below

Headlights failing or too dim by model year

What owners say

Filed Dec 2, 2020 · Lights · 117,000 miles · CA

The nead lights shut off while driving at night at 65 miles a hour stoped on the side of the hiway shut off the car played with the headlight switch the lights came back on but now they will not shut off so the battery must be diconected when not in use working on finding a repair shop t fix it

Filed Oct 29, 2020 · Lights · 124,000 miles · WA

2004 ford crown vic headlights stopped working. I ordered and replaced the headlight switch and my headlights still don't work. I can't drive at night anymore. I have contacted ford dealership about a recall and have not received a call back.

Filed Sep 28, 2020 · Lights · 120,000 miles · TX

Tl* the contact owns a 2004 ford crown victoria. The contact received notification of the federal safety agency campaign number: 15v861000 (exterior lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer were made aware of the issue. The contact stated that the headlights failed to illuminate properly without warning. The contact manually adjusted the light switch and the headlights operated as intended. The failure mileage was approximately 120,000. Vin tool confirms parts not available.

Filed Feb 12, 2019 · Lights · 95,000 miles · MI

The dashboard lights are not working. The fuse was good but I replaced it anyway. I also replaced the headlight switch.

Filed May 23, 2018 · Lights · 155,200 miles · NY

The lighting control module failed one night. The passenger headlight went dim and my signals wouldn't work on that side. Eventually the entire thing failed and there was no audible clicking from the module.

Filed Jan 9, 2018 · Lights · VT

My car was recalled for a faulty lighting control module and was repaired in june 2014 because the headlights failed. Today the lights experienced the exact same failure. Ford is refusing to repair it unless we pay full price for diagnostics, parts and service. I have found that another recall was issued for the same part in april of '17 but my car is not included in the recall. Recall #15s39. I can't understand why this recall repair would only last 3 years unless something was faulty in the repair parts or installation of the part. Please can someone help me?

Filed Jun 24, 2017 · Lights · GA

Ford sent me a written safety recall notice 15s39 the federal safety agency 16v‑861 instructing me to approach my ford dealer to obtain installation of a lcm bypass kit that will correct a potential headlight problem. I received earlier letters informing me that ford was searching for a fix. When I contacted the dealer no such fix was available.

Filed Jan 4, 2017 · Lights · 80,500 miles · PA

Tl* the contact owns a 2004 ford crown victoria. The contact stated that the headlight control module malfunctioned. The dealer repaired the same failure one year ago. The vehicle was not repaired, but the failure occurred on numerous occasions. The manufacturer was made aware of the failure. The failure mileage was 80,500.

Filed Aug 28, 2016 · Lights · IN

The headlights do not come on

Filed Aug 24, 2016 · Lights · 52,300 miles · MI

Head lights no longer are operating. Was driving at night and they went out and will not go on again. Have tried to have them operate again and again and no luck. When will recall parts be available as this vehicle is not able to operate at night , in fog ,or in heavy rain.

Filed Jul 6, 2016 · Lights · 159,506 miles · CA

Recall # 15s39, pertaining to headlight module and soldering problems causing the headlights to go out. My headlights have gone out. It has been checked for fuse problems and bulbs burnt out. Not the problem. Contacted the manufacturer and 2 dealerships. All said the part is not available and they do not know when it will be available. Their remedy was that I walk. It has been since december 21, 2015 since the recall letter was sent out. It too had no remedy, or when the part would be available. Ford has no plans to fix the problem. My headlights went out when I was driving at night on the freeway. With no headlights I can not drive at night, during foggy weather, or during rain.

Filed Aug 19, 2015 · Lights · 92,000 miles · VA

Tl* the contact owns a 2004 ford crown victoria. While driving approximately 55 MPH at night, the headlights became inoperable without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 92,000. The VIN was not available.

Service bulletins that may apply

Related recalls

Exterior lighting: headlightsReported December 22, 2015 · 296,004 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.
Risk
A loss of headlights can reduce driver visibility and increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S39.

Recall number 15V861000 · Recall details

Questions about the 2004 Ford Crown Victoria headlights

Is headlights failing or too dim a common problem on the 2004 Ford Crown Victoria?

75 of 138 owner complaints about the 2004 Ford Crown Victoria (54%) mention headlights failing or too dim. The model year with the most reports is 2005.

How much does it cost to fix headlights failing or too dim on the 2004 Ford Crown Victoria?

Owners who mentioned a price put the repair at about $511 (median of 10 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

Is there a recall or service bulletin for this on the 2004 Ford Crown Victoria?

There is 1 recall and 2 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2004 Ford Crown Victoria

Steering lock-up 6Engine failure 5

All model years of the Ford Crown Victoria

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