The vehicle was very difficult to keep on the road. It wanted to go all over the road. It was a struggle to keep it in the lane. We took the RV back to the dealer we bought it from & they told us they didn't work on that & to find a Ford dealer that would work on it. After many phone calls I found a Ford dealer that would work on it. They told us nothing was wrong with the steering. It was engineered badly. They said the back end was too heavy & was making the front end light & "squirrely" & difficult to steer. They said it needed heavier suspension on the back end. They suggested heavier springs or installing suspension air bags. The other problem was the dash board lights started flashing off & on. Most of the time the dashboard lights were off. We could only see the speedometer, gas gauge & other gauges when the lights flashed on. But we didn't know if they were accurate when they were on. At one point we smelled wires burning & then the cruise control went out. The electrical problems started 07/19/2021.
Ford E-350 adaptive cruise problems
23 of the 1,102 owner complaints about the Ford E-350 describe adaptive cruise control problems, most of them for the 1992 model year.
- owner complaints
- 23
- worst model year
- 1992
- typical mileage
- 54,000
By model year
- 20212
- 20042
- 20032
- 20011
- 20003
- 19992
- 19973
- 19941
- 19931
- 19925
- 19911
Often reported together
What owners say
The contact owns a 2021 Ford E-350. The contact stated while driving at various speeds in windy conditions, the “Service Advance-trac” warning message was displayed on the instrument panel. Soon after the initial message was displayed, the Traction Control, Pre-Collision Assist, Cruise Control, and the Hill Start Assist messages also all appeared on the instrument panel. The contact called and made an appointment with the local dealer however, the vehicle was not yet diagnosed nor repaired. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 1,500.
I was stopped at a stoplight on a highway ramp in town behind another vehicle waiting for the light to turn green. As I sat waiting, the van suddenly accelerated into the vehicle ahead of me while the brakes were still fully applied! I did not have my foot on the gas pedal, just on the brake. The acceleration was so sudden and fast that my front tires left skid marks because the brakes were fully applied. I had been using the cruise control earlier on the highway, but had disengaged it before getting into town, well before the ramp to the stoplight. This is the first time this has happend with this van; however, I also own a 2001 ford e350 van, and before I stopped using it, I had problems with the cruise control engaging while I was driving, and refusing to disengage. I have reported these incidents with both of my vans to the local ford dealership, but they said nothing was wrong with the vehicle.
2000 ford e-350. Consumer writes in regards to vehicle fire. *smd the consumer stated the fire damaged his house and the van was destroyed. The consumer believed the cruise control was the cause of the fire.
Cruise control stuck on when turned off, then would work only sometimes & steering vibrated.
1999 ford e350 caught fire and burned to a total loss while sitting cold in my driveway. I bought the vehicle used on nov 8, 2010. Dec 12, 2010 I drove about 3 miles to the grocery around 20:30; I returned home and parked the vehicle in my driveway about 20:45. About 22:15 a passing car observed flames coming from the front of the vehicle and flaring to contact my house. The witness alerted me at my door. I immediately grabbed the garden hose and attempted to spray water into the front grill, left side to put out the fire. I could not see where the actual fire was as the hood was closed, I sprayed where the flames exited the grill. The wind was blowing about 20 MPH and I could not extinguish the flames. The vehicle was facing north, the wind blowing from west to east. The flames began to shoot out from the passenger wheel well in a horizontal streak as the wind stoked the fire. Neighbors called 911 while I diverted the water spray from the vehicle to the house and garage since the van was parked within 2 feet of the garage door and the wind now had flames shooting 8-12' high and brushing the wood garage door. The firemen arrived, knocked the vehicle hood off with a tool and sprayed the engine compartment to extinguish the fire. Due to the wind, the van was completely fire gutted and a total loss. The fire inspector advised me of the ford cruise control recall and said he could find no other possible cause for the fire in the engine compartment as there were no leaks of any kind and no recent repairs in the engine compartment. Local ford dealers have declined to tell me if my VIN had warranty work to repair the switch.
Ford e350 15 passenger van suffered passenger cabin fire...may be related to cruise control recall. The fire occurred in my 2001 van in my driveway with no key in the ignition.
Tl* the contact owns a 2000 ford e-350. He received recall notice # 08v051000 (vehicle speed control:cruise control). The vehicle was not repaired since an authoried technician could not provide an estimate on when the parts would be available. The failure mileage 203,304
I was a passenger in a 15 passenger van coming to transport me from the airport. It was a white ford club wagon (year unknown). We were going at 70 miles per hour on cruise control. The rear tire blew out and we began to swerve and then started to do 360 degree turns and then hit a guardrail and flipped 1.5 times. One person was killed and several more were injured severely. The front passenger had to have the jaws of life to remove her from the vehicle.
Ford powered motorhome was destroyed by an engine fire may 24 2008 there was a recall in september 2007 stating that the cruise control could cause a fire. During a phone call with a dealer I was told parts were not available. Four days after the fire may 24 2008 I received a letter from ford apologizing for the lack of parts but that they were now available.
Related recalls
Back over prevention: warnings: external/pedestrian alert
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2026-2027 E-350 and E-450 vehicles. The backup alarm connector may become loose and detach, preventing the alarm from sounding when the vehicle is backing up.
- Risk
- A backup alarm that fails to alert pedestrians and other vehicles of a reversing vehicle, increases the risk of crash or injury.
- Remedy
- Dealers will replace the exterior sound connector on the frame wiring harness, free of charge. Owner notification letters were mailed March 17, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S12. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on March 4, 2026.
Recall number 26V118000 · Recall details
Electronic stability control (ESC)
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021 E-350 and E-450 vehicles. A wire harness in the rear of the vehicle may contact the vehicle frame, resulting in damage to the circuits that support the fuel pump and the anti-lock braking system (ABS).
- Risk
- Damage to the fuel pump circuit in the wiring harness could result in an unexpected engine stall. Damage to the ABS wiring can lead to reduction of ABS functionality and a loss of roll stability control (RSC) functionality. These scenarios increase the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will inspect the wire harness for damage. If no damage is found, dealers will apply anti-abrasion tape over the area and ensure clearance to surrounding components. If damage is found, dealers will splice in new wire and apply anti-abrasion tape over the area and ensure clearance to surrounding components. All services will be performed free of charge. The recall began May 18, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S13.
Recall number 20V175000 · Recall details
Questions about the Ford E-350 adaptive cruise
Which Ford E-350 years have adaptive cruise control problems problems?
The model years with the most reports are 1992 (5 complaints), 1997 (3 complaints) and 2000 (3 complaints).
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