Ever since I purchased the vehicle, the screen that shows the system warnings and the speed that is right in front of the steering wheel goes out and turns completely dark and it will do this at weird moments. I haven’t noticed anything to cause this. I have replaced the battery and gone for an inspection and they can’t seem to figure out why it’s doing this other than the vehicle should be recalled. As this only happens every now and then but can be dangerous as if it goes out while driving home I supposed to know my speed or anything if I’m looking at the screen obviously I know that there is another speedometer on the right for speed, but either way it should not be happening. I am not sure if it would show if I went in for another inspection as I said it kind of does it on its own and at weird times. My safety is put at risk due to the fact that I cannot see what speed I’m going if that screen goes out other than looking at the speedometer that they give you in the car on the right side in front of the steering wheel. I wouldn’t be able to tell what kind of system warning I have because it pops up on that screen. There’s a lot of things that could happen where safety is concerned when that screen does go out. As I said before when I did go to a Ford dealership and got it inspected, they did notice that that happened but weren’t able to figure it out at the time and we were able to confirm it was not a battery issue as they did replace the battery in the vehicle. The vehicle has been inspected by a Ford dealership and again they could not figure out the reason and did not provide me with any answers other than it could be an electrical recall. There were no warning lamps or messages as that would be the screen that it would pop up on, and I can’t see it as it goes completely dark.
2018 Ford Ecosport electrical complaints
Page 2 of 2: complaints 11 to 35 of 35, newest first, as owners wrote them.
1. The back up camera and screen glitch, freeze, go black unpredictably. 2. I've backed into objects, thankfully so far nothing that has caused major damage. It is potentially very dangerous, as sometimes it freezes mid back-up and there is an optical illusion. 3. I'm not quite sure what the question is. The problem is intermittent, and to have all of the issues with the vehicle checked is cost prohibitive and time prohibitive. It malfunctions out of nowhere. 4. I do not know if the dealership inspected when they replaced my engine and turbo , then 3 days later vacuum hose as a "temporary" band aid to the unresolved safety recall 23V905. 5. There is no warning which is dangerous.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 20 MPH and attempting to complete a turn, the Auto START/STOP feature activated and turned the vehicle off, with the message "Shift to Park(P) to Manually Restart" was displayed. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The battery warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with a piston, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 125,000. VIN tool confirms parts not available.
the vehicle flashed a light regarding the oil pressure and then as i began to make a right turn the car puttered and wouldn’t allow me to accelerate and began to turn off in traffic.
Engine inconsistently stutters and stalls. Ignition coils, fuel injector, and spark plugs all had to be replaced multiple times. Problem has been reproduced by repair places but not fixed and the source of the problem has not been found. The vehicle has been inspected by the dealership, they advise to replace ignition coils again for the fourth time and still do not know what is causing the problem or how to fix it. Problem is inconsistent and happens at random, engine light turns on an blinks also at random, not when problems and stalling happens. UNKNOWN cause
The contact owns a 2018 Ford EcoSport. The contact stated the vehicle failed to start. The contact had to depress the Push-to-Start button three times before the vehicle would start. After driving for 15 minutes, the engine overheated. The contact pulled over. The vehicle was restarted, but there was smoke detected. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 47,000.
C/S RADIO/HEAD UNIT NOT WORKING, VEHICLE NEEDS APIM MODULE-per auto service at dealership. The screen is completely black so the backup camera either isn't functioning or it simply can't project onto the screen. Confirmed by dealer It has not been inspected by anyone but the auto dealership The system was off and on for a few days, then went completely out. Started in January, 2024 There was no incident leading to this problem
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the contact was stopped at a stop light and the vehicle shut off. The contact was unable to restart the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed starter. The vehicle was currently being repaired. The contact stated that the failure had occurred before and the starter had been replaced by the dealer twice within 6-months. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.
The contact owns a 2018 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at approximately 35 MPH, the vehicle stalled. There were no warning lights illuminated. The contact was able to restart the vehicle and continue driving. Approximately two and a half years later, while driving approximately 40 MPH, there was a knocking sound coming from the engine compartment. The low oil pressure warning light illuminated. The contact pulled over, parked the vehicle, and had the vehicle towed. The dealer was contacted, and the vehicle was taken to the dealer where it was diagnosed that the battery cable had melted after the first failure. The vehicle was returned to the dealer where it was diagnosed that the engine had failed. The battery, engine, and catalytic converter had been replaced; however, the recall repair had not been completed. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
This has happened several times. While driving, the dashboard goes completely black. No gauges, no radio, no turn signals, no power steering, sometimes the wipers will work, no heat, no defrost. As suddenly as it went away everything comes back and the power steering causes the steering wheel to jerk in your hand. I’ve called Ford Customer Relations twice and they are not concerned that that is a safety issue. However, all the gauges went out last night and now won’t come back. I have video of the incident happening while driving but your website won’t allow me to upload it.
The oil light kept coming on over the course of a couple weeks. We changed the oil, and it seem to be running better for a few hours. Then the car started beeping at the driver, the acceleration was effected . It was making clicking noises and lots of warning signs. The car would barely move forward and the driver had to pull off into a neighborhood. We then have the car towed to the Ford dealership where they told us us the engine would need to be replaced due to the timing belt fair and oil pressure issues.
The contact owns a 2018 Ford EcoSport. The contact stated that while the vehicle was parked and turned off, the security alarm erroneously activated and could not be deactivated. The alarm eventually shut off independently. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 44,000.
The contact owns a 2018 Ford Ecosport. The contact stated while driving 35-40 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the thermostat had failed. The vehicle was then taken to another independent mechanic, who made the same assessment and informed the contact that the failure could be covered under warranty. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer replaced the engine under warranty; however, the failure recurred within 24 hours. The vehicle was taken back to the dealer, where the thermostat and the starter were replaced. The contact stated that while pulling out of a Walmart parking lot the following day, the vehicle shut off. The contact jumpstarted the vehicle, and the battery was replaced at Walmart; however, the vehicle shut off several times within an hour of replacing the battery. The contact stated that while coming to a complete stop in the highway, the vehicle shut off. The contact was unable to pull to the side of the road. The contact stated that she pushed the vehicle to the side of the road with the assistance of bystanders. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle was not repaired. The contact stated that the auto Start/Stop feature seemed to malfunction with the engine turning off when coming to a stop, but the vehicle failed to restart as needed. The manufacturer was not notified of the failure. The failure mileage was approximately 42,0000.
I am writing to you as I have many concerns about my Ford EcoSport. As I commute to my job or drive to pick up errands, my car suddenly stops. I would make a complete stop and I forget to press the Start/Stop button to disable it from shutting off the engine. This has happened several times and I have taken in my car before and all of the Ford dealerships and service workers have no idea of what the problem is or why it is doing this so frequently. I try to start my car and for some reason, it is not starting properly. It continues to make the sounds of it possibly starting and then it shuts off completely. This is the only vehicle that I have to commute with and do my daily errands. I am very concerned about this vehicle and how it is not a reliable source for me to get from place to place. What if something happens then what? I am in search of another car, which is so sad because it is a 2018 year car, which should be able to hold up and last for another 10+ years. I am very concerned for others who are seeing the same problem as myself. I have a brand-new engine, oil parts, and battery. I have had several oil changes within the same month directly at Ford's service centers. I do not know what I should do next. I am an educator, I help many students with different exceptionalities. When parents need help, I am here for them and support them in any assistance that I can. I know I will always be there for my students. I want to know if YOU can be here for ME and the other 93 individuals who have made reports on our investment in having this troublesome car. What would you do if you had no answers to a looming problem without knowing the exact problem? I appreciate the time and consideration that this report can be made useful for anyone who can help in assisting us. Again, thank you very much. I am looking forward to hearing from you!
Driving down road way approx 35-40 MPH, speedometer went up to 50mph, down to 30mph, engine was shaking and sounded like a lawn mower, then all the dash lights came on, oil pressure, change oil, check engine, ABS, all lights, car died and will not start.
Unfortunately bought the car June 2022, heater core needed replaced suddenly October 2022. Thousands of $ spent. Next, the motor needed replaced May 2023, Approx miles 61,000. One month later, new motor already needs replaced at approx 62,000. First cause of motor failure was due to oil pump failure. Second cause still pending. Electrical system failure frequent as in radio not working. Auto-stop sometimes fails also saying "hill assist not available" while not on a hill at all.
In July 7, 2023 driving on the highway. My 2018 Ford Ecosport SE had the low oil pressure sensor come while driving 75mph. The car instantly lost power, I couldn’t speed up to move over. My car died and wasn’t able to restart. Upon doing research online I’m seeing there have been MANY of these ecosport issues with 2018 and 2019 models and Ford isn’t recalling or fixing this issue. We the consumer NEEDS HELP!!!
Vehicle has had numerous electrical issues including loosing power while the vehicle is in motion and at stop lights without any warning. The car shuts off and sometimes can be restarted after it is placed in park and restarted. On other occasions, the vehicle looses all power and must be towed. Per the ford dealership, electrical wiring becomes loose. Additionally, while the vehicle is running strange sensors come on and then go off such as "hill assist not available" or "traction control" deactivated but then turns itself back on. Also, the doors randomly lock and unlock on their own without touching the fob or door lock. The security system turns itself on after I enter a building. I have contacted and brought this vehicle into the ford certified dealership where I purchased from. My concerns have been brushed to the side by the local office as well as ford corporate.
The contact owns a 2018 Ford Ecosport. The contact stated while the vehicle was stationary, the contact was unable to start the vehicle. The contact stated that no warning light was illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The failure recurred. The manufacturer had been informed of the failure. The failure mileage was unknown.
Rear camera, radio and USB stopped working 10/020
I purchase a new 2018 ford ecosport. On 12/22/19 the vehicle would not start. There was auxiliary power inside but no response from the engine even after receiving a jump. After approximately 30 minutes the car started. On 12/23/19 I had a ford dealer check the vehicle. They claimed it was the battery and replaced it. However, on 1/3/20 (11 days later) while sitting at a light in traffic the vehicle stopped and would not restart. Once again there was auxiliary power but no engine response. I had to get pushed out of the middle of the street in traffic. I took the vehicle to a different dealer (I was out of town) they insisted that it was the battery (eventhough it was replaced only days prior) and suggested I disable the auto stop/start feature and turn off the automatic headlights. I am concerned that ford is missing something. After reading other similar accounts I was compelled to report my experiences. I am afraid that there is a safety hazard in this vehicle which may cause bodily injury and/or death. Please help us prevent a tragedy
The touch sensative door locks don't work in the rain. The key fob must be used when the door handle is wet. This obviously a malfunction and should be looked into by ford
I am trying to add information to complaint #11175903. When I made the complaint there were no injuries since then the other driver party went to the hospital unknown on injuries can I add this to my complaint
I have 2018 ford ecosport and the auto shutoff/restart was not working right. When I stopped at a light it shut off and didn't start again it had stalled this happened about three times. Then as I was driving it stalled again as I was driving off the highway on a ramp and I couldn't stop and hit the car in front of me which was about four car lengths ahead my airbags deployed and my car has severe damage. Have there been any other incidents of this kind. I was lucky no one was hurt but someone else might not be so lucky
Doors will not lock from door outside handle in or after rain.. Car has passive entry/push button start. Have to use inside switch or lock fob. Unlock feature works. Have seen others with same complaint. Found this out after car was left unlocked for others to enter uninvited. On going problem. Car belongs to my daughter.
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