After only 6 months of purchasing a 2020 Ecosport and just after the manufacturer warranty expired, the Low Oil Pressure light came on while driving. The Engine lost power and made loud sounds. We had the vehicle towed to a certified mechanic who diagnosed that the engine oil was full of metal shavings and the engine was damaged beyond repair. We had to pay for an entire new motor (over $6000). We called Ford and went to a dealership and they admitted that this was a problem with this model but said they would not help as it had just gone out of warranty. Now, we received notice that there is a recall for this exact issue, (the newly replaced motor still has the same defect part.) Ford has refused to reimburse for the motor that we had to replace, stating that there is no fix yet for the defective part. I am still making payments on the car AND now paying for the replaced motor and labor. Ford has known that this was an issue for a while. **Please hold Ford accountable to make their customers WHOLE by fully reimbursing any customers who have had out of pocket expenses (whether completed at a Ford dealership or a mechanic of their choice) as a result of this issue (regardless of warranty status).
2020 Ford Ecosport engine complaints
Page 10 of 13: complaints 251 to 280 of 349, newest first, as owners wrote them.
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The Low Engine Oil message was displayed. The contact pulled over at a gas station and turned off the vehicle. Upon inspection, the contact discovered that the engine oil level was low and added more engine oil. The contact restarted the vehicle, and the vehicle was shaking. The contact parked the vehicle and had it towed to her brother's residence. The vehicle was later towed to an independent mechanic, who diagnosed that the engine oil pump needed to be replaced. The independent mechanic advised the contact not to drive the vehicle. The vehicle was then towed to the dealer, but it was not diagnosed or repaired. The contact later received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 68,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made a clicking sound. The Low Engine Oil Pressure message was displayed. The contact's boyfriend performed an oil change; however, the failure recurred. The dealer was made aware of the failure but confirmed that parts were not yet available. The dealer advised the contact not to drive the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact stated that while his daughter was driving 65-70 MPH, the vehicle lost motive power with the oil pressure warning light illuminated. The contact was able to drive to the dealer, where the vehicle was diagnosed and determined that the engine needed to be replaced. The dealer replaced the engine. The contact later received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 61,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact stated while driving at various speeds, there was a rattling sound coming from the engine, and the vehicle would not properly accelerate. Additionally, the oil pressure and service engine warning lights remained illuminated. The vehicle was taken to the local dealer who replaced the turbo charger and the catalytic converter, but the failure persisted. The vehicle was taken back to the dealer who diagnosed that the transmission needed to be replaced but parts were not available. The contact later received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 53,000.
The contact owns a 2020 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the low oil pressure warning light was illuminated. The vehicle was taken to Valvoline, where an oil change was performed, but the failure recurred several days later. The vehicle was taken to an unknown dealer, where it was diagnosed that the engine long block, the oil pump tensioner and the oil pump drive belt had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 94,399.
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed and attempting to overtake another vehicle, the vehicle failed to accelerate as needed. The contact was able to drive to the shoulder. The check engine warning light was illuminated. The vehicle was towed to the residence. On another occasion while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was driven to the local dealer, but the dealer was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact stated that vehicle occasionally failed to start. The vehicle was taken to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 73,950.
The engine oil pump dive belt tensioner arm broke, and it caused damage to the engine, causing the engine to lose engine oil pressure and causing engine damage, almost causing an accident. There were no warning or messages prior to the failure it just happened, I was driving and it happened almost causing an accident. The dealership confirmed that this was the problem that belt broke causing motor damage but the letter of the recall had not yet been received and I cannot pay for that repair.
The recalled part, the "ENGINE OIL PUMP DRIVE BELT TENSIONER ARM" broke and ended up throwing metal throughout our 2020 ECOsport engine, making it undrivable. Ford refuses to cover the costs of the repair because they are claiming it's an " advanced notice, " since they "don't have a remedy" and expect us to wait until possibly the end of June for covered repairs or we can cover the costs ourselves($8k+ rental) even though they have sent out the recall notice. The "remedy" they don't have will not fix the engine, because the recalled part has already ruined the engine.
As I was driving the car started smoking and then caught on fire. Full flames for the front I had to rush out the car.
My car loses the power and stopped suddenly. Fortunately the car behind me took the other line quickly. ( check engin light and key tool light were on). I was trying to start it . It start but checking until stops. After a while it start and I tried to go max 20 miles/hours until I was home and parks the car till now. This was 2 days ago. And as I work uber I am not working . I do have appointment tomorrow with my dealer to see what they can do
Low engine oil pressure, oil light on, engine light on, ford claims that I can pay to have issue fixed, but they can not honor the recall because they don't have parts.
[XXX] while I was driving the low oil pressure warning came on. The car lost power, made terrible loud noise. I parked. The car was towed. It’s been sitting at James Ford Service, 100 Seymour St, Half Moon Bay, CA 94019 undriveable awaiting repair. It needs an engine which is not available. 7 months they have been telling me the parts are on backorder with no etd. My safety and others safety was at risk because the vehicle lost power along with braking power when the oil pump failed. FORD had known about this problem for quite some time. I am paying my car payment, insurance, DMV, car rental expenses and no car of my own to drive. I have cancer and had major surgery in November and now have weekly chemotherapy and other doctor appointments that I struggle to have transportation to get to! They have NOT been able to repair my car and they are still lying about the parts. I cannot go on like this and they need to compensate me immediately. The recall of January 4, 2024 further allows them to have more time to lie about the issue with these vehicles. They have known and haven’t been forthcoming whatsoever. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle displayed a message reading "Low Oil Pressure," after which the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The low oil pressure warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump belt, resulting in damage to the engine, and requiring an engine replacement. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but informed the contact that the manufacturer would not cover the cost of the engine replacement. The failure mileage was 92,000.
A couple year ago I got a random pop up saying low oil pressure I pulled over immediately and started hearing a noise. I called around and got told I should tow the car to a mechanic. Then, I was told I had to get a new engine, and that was not cheap. I have also had the problem where every time I get into the car the screen turns off and says “turning off to save battery” sometimes the screen turns back on and sometimes it stays off not allowing me to see navigation. Plus when this happens it sometimes turns my whole dash and air conditioning off, and I am unable to use the reverse camera. Now there was a recent recall on my vehicle for the low oil pressure warning. But I have also had multiple problems with the auto start stop function where I have to manually turn it off every time I get into the car, the reasoning is because multiple times on the road the car would not start and I would have to put the car in park and restart the car but on hills it really has a problem starting.
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at 50–60 MPH, the high-pressure warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that an engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 79,000.
The contact owns a 2020 Ford EcoSport. The contact stated while driving 30 MPH, the "Low Engine Oil" and check engine warning lights illuminated. The contact pulled into a gas station as the vehicle began to shake and turned off the engine. Due to the failure, the vehicle was towed to a relative's home, and oil was added to the engine. Upon starting the vehicle, the warning lights returned, and an abnormal grinding metal sound started coming from the engine. The contact later discovered that the vehicle was included in the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
I was on a ramp going from one highway to another when the engine oil pressure warning came up. Within seconds after the engine started to reduce speed and the engine light came on. The Wrench light came on and the engine continued to reduce speed. I had to put my hazard lights on and try to slowly get it to the dealership that was luckily only a couple exits away. I had my 3-year-old in the back seat. The dealership reports the whole engine needs to be replaced. We are down one vehicle and have to wait for a new engine. I no longer feel safe in this vehicle and researched the car to see if others have experienced this. I just saw that there is a known engine issue now and feel my fairly new car now is worthless. Who would buy a vehicle that has a known engine issue that can put your family's safety at risk with no known repair yet. The vehicle has only over 40,000 miles on it.
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the engine, and the oil pressure warning light illuminated. The contact pulled over to the side of the roadway and turned off the vehicle. The vehicle was then towed to the local dealer to be diagnosed, where belt fragments and metal shavings were found in the oil pan. The contact was advised by the local dealer that the long block, turbocharger, and lubricating system needed to be replaced. The vehicle was not repaired. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 67,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact stated that while his wife was driving at an undisclosed speed, the low oil pressure warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the oil pump resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) for which the VIN was included however, parts were not yet available. The manufacturer was notified of the failure but did not assist. The failure mileage was 84,000. VIN tool confirms parts not available.
We bought a car on Halloween of '22 with 13k miles. In July of '23 our engine blew to wetbelt degrading. We replaced that engine and in August of '23 it blew again due to the same issue. Replaced that engine and in Jan of '24 it happened a third time, both times lasting less than 5k miles. We have maintenaned regular maintenance on the original, and the 2 replacements never reached the maintenance schedule times. These vehicles are extremely dangerous as the motor locks up as well as the brakes. When the engine goes, it's nearly impossible to steer or even brake. These vehicles should NOT even be on the road! Even with a recall, Ford is still unwilling to even help at all. They are literally risking their customer's lives for a profit.
My car had a low oil pressure warning shortly after 60,000 miles. Shortly after, my check engine light also went on. I took my car to a Ford Dealership where they acknowledged this is a problem with the Ford Ecosport. The dealer told me that my entire engine needs replaced and it will be $6,800. Without compassion told me "there are 3 more ecosports in the back getting engines". When I inquired about the recent recall I was told they don't have to fix anything free of charge because the recall technically is not in effect. This happened on January 18th, 2024. My concerns: 1. Dealers are being unreasonable. 2. I was driving my child in this car since 2020. Ford has known since 2021 that there is a safety issue. But because no one actually died it's OK? I know the recall is coming. But I want to add my name to the list of customers who were given faulty cars that Ford knew were unsafe.
Low oil pressure light came on out of nowhere. Had it towed and they said the oil pump belt tensioner belt was damaged. Destroyed my entire engine. Had 72,000 miles. Ford is saying they won’t pay because they don’t know how to fix it. It is the recall issue that ford released. I need help
Oil pump failure because of Ford recall on broken oil pump belt- driving down the interstate with no place to pull over about getting ran over by semi bc the car suddenly stopped with any warning or anything. Ford won’t even look at my vehicle because over 60,000 miles warranty with vehicle have 66,000 miles on it I purchased the car brand new with 25 miles on it .. only way ford or a dealership said they would even look at it is if I’m willing to pay a 100% out of pocket til then they refuse to do absolutely anything
The contact owns a 2020 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated while driving 60 MPH, the vehicle began to shake with an abnormal rumbling sound coming from the vehicle. Once the contact parked the vehicle, the "Low Oil Pressure" warning light appeared on the instrument panel. The vehicle failed to restart after multiple attempts and was later towed to the dealer. A diagnostic test was performed on the vehicle and the contact was informed that the oil pump belt had failed and caused bearing damage. The contact was later informed that the engine's long block and turbocharger needed to be replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 84,000. VIN tool confirms parts not available.
Car became sluggish and loud for a couple days before car indicated oil pressure issue car is now inoperable need fixed but don't have the money because car is still financed with ford and no help with issue was informed its all our responsibility I just want my car fixed or told I'll be reimbursed if I have it repaired myself
The contact owns a 2020 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while his wife was driving 70 MPH, the oil pressure warning light illuminated. The vehicle was steered to the side of the road and was turned off. The vehicle was towed to the residence and then towed to a dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
The oxygen sensors have been replaced two times but keep getting a signal about them. Engine light stays on. Keep getting different codes about exhaust levels that are triggering different functions. I was stopped at a light and smelled gas briefly. Went to a store and came back to the car with engine light on. Got a oil change and had spark plugs replaced but still nothing was fixed
The contact owns a 2020 Ford EcoSport. The contact stated while driving 65 MPH, the low oil pressure warning light was illuminated. The contact continued driving; however, the vehicle failed to respond upon depressing the brake pedal. The contact stated that the vehicle lost motive power and the contact was able to pull into her driveway. The contact engaged the electric parking brake and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the oil pump belt was fractured, and the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was 63,714.
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at 2-3 MPH in the driveway, the vehicle lost oil pressure. There were no warning lights illuminated. The contact had her neighbor check the oil and informed her there was enough oil in the engine. The vehicle was towed to an independent mechanic, who informed her about the oil pump vacuum code. The vehicle was towed to the local dealer and was informed that the engine needed to be replaced, but the parts were on backorder. The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 84,078.
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