The contact owns a 2020 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 40-45 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced, and that the failure was related to the recall. The vehicle was then towed to the dealer, where the same assessment was made. The vehicle was not repaired and remained at the dealer for 3 months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
2020 Ford Ecosport engine complaints
Page 8 of 13: complaints 191 to 220 of 349, newest first, as owners wrote them.
The contact owns a 2020 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at approximately 40 MPH, the "Low Oil Pressure" warning illuminated. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that the oil pump had failed, and the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 75,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light remained illuminated while driving the vehicle. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 53,000. VIN tool confirms parts not available.
While driving the vehicle the low engine pressure light appeared, after getting a mile down the road the vehicle came to a complete stop while still in drive and the engine had seized. It would not turn over after the fact. The vehicle was then towed to a dealership were it was diagnosed with a failed oil pump belt. Manufacturer states there is nothing they can do.
The contact owns a 2020 Ford EcoSport. The contact stated while pulling out of the driveway, the vehicle lost motive power with the low oil pressure warning light illuminated. The vehicle was towed to the dealer and the vehicle was diagnosed with a failure with the engine not receiving engine oil. The contact was informed that the engine needed to be replaced. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 64,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact stated while driving 45 MPH, a low oil pressure message was displayed on the instrument panel. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump causing damages to the engine and the turbo charger. The contact was informed that the engine and turbo charger needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) and the VIN was included; however, parts were not yet available. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 63,000.
The contact owns a 2020 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was towed to an independent mechanic where it was advised that the vehicle needed to be taken to a dealer. The vehicle was then towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 71,670.
The contact owns a 2020 Ford EcoSport. The contact stated while driving 65-70 MPH, the low engine oil pressure warning light illuminated. The contact pulled to the side of the road and the vehicle was towed to an unknown dealer but was not serviced. The vehicle was then towed to the local dealer, where the contact was informed that the engine was running rough, and the oil pump had failed and needed to be replaced. The vehicle was not diagnosed or repaired. The contact became aware that the VIN was included in the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 90,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the low oil pressure warning light illuminated. The contact pulled over into a truck stop and checked the oil level and confirmed that the oil level was normal. The vehicle failed to start and was towed to the residence. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 35 MPH, the vehicle started shuddering. There was no warning light illuminated. The vehicle was taken to a local Pep Boys, where the vehicle stalled. The vehicle was restarted; however, the failure could not be duplicated. The contact drove to the residence. The contact stated that the failure recurred several times while driving later that day. Additionally, the engine made an abnormal whistling sound. The low oil pressure warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the oil pump drive belt tensioner had failed. The dealer recommended that the engine be replaced. The dealer sent a claim to the manufacturer. Additionally, the contact notified the manufacturer of the failure, and the manufacturer informed the contact that they could not assist because the vehicle had no Extended Warranty coverage. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 79,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact stated while driving at undisclosed speeds, the "low engine oil pressure" message was displayed and flashing and the vehicle was decelerating unintendedly. The vehicle was restarted; however, there was a rattling sound, and revving sound when the contact depressed the accelerator pedal. The vehicle was towed to the residence. The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,721.
The contact owns a 2020 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while reversing, there was a knocking sound heard, and when the brake pedal was depressed, the low oil pressure warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with engine failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 101,610. The VIN was not available.
The contact owns a 2020 Ford EcoSport. The contact stated while driving 20 MPH, the oil pressure warning light illuminated. The contact was able to drive a short distance to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 62,549. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Ford Eco Sport. The contact stated while driving 65 MPH, the contact became aware that the engine oil pressure was falling quickly, and the check engine warning light was illuminated. The contact stated that there was an abnormal sound coming from the vehicle during the failure. The contact was able to pull the vehicle to the side of the road. The vehicle failed to restart and was taken to various independent mechanics; however, the mechanic was unable to diagnose the vehicle. The vehicle was not repaired. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure however, no assistance was provided. The failure mileage was approximately 165,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact stated while driving 60-62 MPH, the low oil pressure warning light illuminated. The contact drove to the residence and verified that there was sufficient oil in the vehicle; however, the failure recurred while driving. Additionally, the contact stated that while starting and driving the vehicle, the vehicle was shuddering and made an abnormally loud sound. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil pump drive belt was fractured. The mechanic determined that the failure was related to the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 71,000.
On 3/31 @5:22pm after a few calls to ford about issues my car lost all power, brakes locked steering wheel lock and I was on the Grand central expressway.
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low-pressure oil warning light illuminated. Additionally, the vehicle lost motive power. The contact and other nearby individuals pushed the vehicle to the shoulder of the roadway. The vehicle was towed to the residence. The vehicle was then towed to the dealer however, the vehicle was not diagnosed. The contact was informed that the vehicle failed to start, and the engine needed to be disassembled to fully diagnose the vehicle. The contact stated that the Mobile App recorded that the vehicle was started while the vehicle was located at the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 52,575.
Okay, i got a letter in the mail back in February 2024, a recall letter, and as of April [XXX], 2024 we notice oil on the top on the motor and knocking noise. so we called the Dealership in Showlow Ford. Asking if the recall was due to the oil and knocking noise. So we towed the car to the dealership, and it was ck and they told us it was the recall part and that they did contact the Ford company to found out when the part will be available to replace, and replace the motor, per the ford company they said they are still working on the replacement part. They did offer rental but i cant pay second insurance and that was my car to work and getting to place, I'm still making payments and full cover insurance on it. And I dont think i can wait another 120 days or longer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2020 Ford Eco Sport There is a recall on this vehicle: 23V905000 I discovered the recall on my vehicle on April 5, 20204. I called the Tommie Vaughn Ford dealership to schedule the service for the recall. When I asked the service valet if they had the part on hand he said he didn't know and would call back on Monday. He called back and stated, "The service manager said we are not repairing those cars unless they don't start or on the side of the road." (my appointment was canceled) On [XXX], around 11:30 pm (the vehicle seemed to start to lose pressure and then a warning light came on: oil pressure to engine low. Around five minutes later the car went black and completely shut down in the middle of the road.) The next day I called Joe Meyers Ford who stated there wasn't a recall on the vehicle yet. It was an advance notice and if I brought the vehicle in it would just sit for months until there was a real recall. Then I called Autonation Ford who said the same thing and if I brought it in they would let it sit until July when the real recall happens. I called the corporate office and spoke with an administrator (OFY). He apologized and explained they were supposed to diagnose my vehicle and if the issue was the recall, call the corporate office to get instructions on the repair. So I had my vehicle towed to Autonation Ford. The service person (David Lewis) called and stated he asked his service manager, Henry and they don't have to service my vehicle and it's just going to sit. I called the corporate office back and spoke with John who called and left a message to service my car. Then Henry (Service Manager) called and explained that the corporate office was lying to me because they were telling them not to repair the vehicles and all the Ford dealerships have cars like mine sitting on their lots. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The low oil pressure warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump tensioner. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) and the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 63,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the oil warning light illuminated and suddenly the vehicle lost motive power. The contact merged to the side of the road. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the failure was related to the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling). The contact received the notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 8,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Low oil pressure sensor came on., Took car to get oil changed thinking that would be a quick fix. The car continue to drive rough making a loud knocking sound. Checking engine light, oil light and tool bar light were now on. Took it back to mechanic they said I had 2 camshaft sensors that need replaced. Got the sensors replaced , car did not seem any better. Took it back to mechanic and as I was driving the car lost total power and brakes failed. Mechanic put it on machine and then said the engine and turbo was blown.
I received this safety recall letter in Feb 2024. Have called Rivertown Ford In Columbus ga and they said they don't have the parts nor the approval to do the safety recall. Saturday while in Atlanta my car got a low oil pressure light I pulled over and called Ford they said they don't have approval to fix this recall but I can pay to have it fixed. since my vehicle is broke down. i had to pay 680.00 to get it towed back to my house. The letter said that in the 2nd quarter of the year..which starts April1.supposed to be when they should have parts..so right now my car is not working and I don't have extra money to fix this problem. I will be contacting the BBB about Rivertown Ford in Columbus ga not honoring this recall in a timely manner..my name is [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed with engine failure. The dealer confirmed parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000. VIN tool confirms parts not available.
Powertrain failure, low oil pressure light came on, occurred while driving 70 mph on freeway with moderate traffic my car suddenly decelerated to 35-40 mph with a semi truck behind me almost slamming into me and I couldn’t get the car to accelerate to get the the side of road to safety. Loud engine noise now when car is on, not able to accelerate past 30-40 mph. I feel it is not drivable. All dealerships I call tell me these parts have not been made available yet through the recalls received recall letter 3/29/24 from ford notifying that we would hear when we could schedule service to address this recall. This was first I was notified of this issue and my car had this incident on 4/16/24. Ford dealerships refuse to give me a loaner or fix my car until ford provides the parts . They state they all have 4-5 forced ecosports already waiting to be serviced with same issue
I was driving on [XXX] in Houston, Texas. Low Oil Pressure warning came on dashboard. The vehicle lost power. I was able to limp off of the freeway. Thankfully the car didn’t die until I was off of the road. I have had the vehicle towed to the Ford dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that while driving at approximately 30 MPH the oil pressure warning light illuminated and the vehicle began to decelerate. The vehicle was taken to an independent mechanic where the oil was changed although the contact was informed it was not needed. The vehicle was taken to a different independent mechanic where it was diagnosed with a damaged wet belt and the contact was informed that a new engine was needed. The vehicle was towed to a different independent mechanic where the engine was replaced. The independent mechanic informed the contact that after the repair, the vehicle was jerking while accelerating. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
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