The contact owns a 2021 Ford EcoSport. The contact stated that while driving 70 MPH, the vehicle decelerated to 50 MPH. The vehicle was shaking abnormally. The phone App alerted the contact that there was a powertrain malfunction and reduced power. The "Service Engine Soon" message was displayed. The oil and maintenance warning lights were illuminated. The vehicle was taken to the local dealer, but was not diagnosed or repaired. The vehicle was taken to the local dealer previously, where it was diagnosed with engine and powertrain failures. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 101,000.
2021 Ford Ecosport transmission complaints
Page 2 of 3: complaints 11 to 40 of 51, newest first, as owners wrote them.
The contact owns a 2021 Ford EcoSport. The contact received notifications of the federal safety agency Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated intermittently. The dealer was contacted and informed the contact that parts to repair the vehicle could not able to be repaired under the federal safety agency Campaign Number: 25V126000 (Power Train) until January 2026. The dealer was not able to provide a date for the repair under the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was made aware of the issue. The failure mileage was approximately 49,000.
At 40,000 Miles over a period of a few weeks, the turbocharger began to fail. This was covered under the Standard 50k Powertrain Warranty. At 45,000 Miles, the Alternator began to fail. This is not covered under Powertrain. At this rate, I fear that there will be more issues before 60k Miles
I had the recall fixed for the oil pump drive belt tensioner on 1.0L engine. Dealership fixed it but they told me my torque converter was damaged. I read and looked up that most dealers fixed those because it affected the torque converter. But the dealership told me they would not fix it unless I pay $4789. I told them about the o the people said the recall also damaged the torque converter. But they told me no it didn’t. I’m army affiliated and I PCs to Texas and I’m in Georgia now and I’m scared it may break down while driving down there.
The contact owns a 2021 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 25V126000(Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford EcoSport. The contact received notifications of the federal safety agency Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that there was a loud thumping sound coming from the drive shaft while the transmission was changing gear. The contact stated that the oil level was checked, and the contact was informed that the engine had low oil pressure. There was no warning light illuminated. The dealer was contacted and stated that the vehicle would not be repaired until the part became defective. The manufacturer was not made aware of the issue. The failure mileage was approximately 71,000. VIN tool confirms parts not available for the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling). Parts distribution disconnect for the federal safety agency Campaign Number: 25V126000 (Power Train).
The contact owns a 2021 Ford EcoSport. The contact received notifications of the federal safety agency Campaign Numbers: 25V126000 (Power Train) and 23V905000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact stated while driving 35 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was able to restart. The contact received notifications of the federal safety agency Campaign Numbers: 25V126000 (Power Train) and 23V905000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,606. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact stated that while driving at unknown speeds, the transmission was slipping. There were no warning lights illuminated. The contact received notifications of the federal safety agency Campaign Numbers: 23V905000 (Engine and Engine Cooling ) and 25V126000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 29,000. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notifications of the federal safety agency Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notifications of the federal safety agency Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notifications of the federal safety agency Campaign Numbers: 23V905000 (Engine and Engine Cooling ) and 25V126000 (Power Train); however, the part to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notifications of the federal safety agency Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Why isn’t FREDERICK FORD offering any solutions to BOTH my recalls. Why do I have to drive a car I pay a hefty payment each month not knowing if it will mess up at anytime, and has?!? I have many records and have been having trouble ever since I got the car. This is my 2nd complaint to y’all. When I got the 1st recall back in Jan 2024 and has yet to be fixed. This one started on <3/04/25 and I didn’t get the notice til 4/21/25.
The contact owns a 2021 Ford EcoSport. The contact received notifications of the federal safety agency Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the “Service Transmission” message was displayed on the instrument panel. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was 7,200. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notifications of the federal safety agency Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact stated while driving 25 MPH and depressing the accelerator pedal, the gear shifter engaged independently. A dealer was contacted. The contact stated that the failure had occurred on several occasions. The contact received notification of the federal safety agency Campaign Number: 25V126000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when the parts would become available. The failure mileage was 74,000. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notifications of the federal safety agency Campaign Numbers: 23V905000 (ENGINE AND ENGINE COOLING) and 25V126000 (POWER TRAIN); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notifications of the federal safety agency Campaign Numbers: 23V905000 (ENGINE AND ENGINE COOLING) and 25V126000 (POWER TRAIN); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The contact stated while driving 15 MPH, the brake pedal was depressed and failed to respond. The oil warning light was illuminated. The contact stated that if felt like the transmission was slipping; however, the regained power and speed. The contact went to the dealer and asked about the parts for the recall repairs; however, the contact was informed that parts were still not available. The manufacturer was made aware of the failure and offered the contact an Extended Customer Satisfaction warranty. The failure mileage was approximately 81,000. VIN tool confirms parts not available.
1)the engine is malfunctioning and its available for inspection 2)In the middle of the night on the highway alone I wasn't sure if my car was going to completely stop on me while driving and cause a wreak 3)About two months ago it was confirmed that I had a recall through the dealership, and it was supposed of have been repaired during that time but wasn't complete. 4)It was inspected two months ago by ford dealership 5)Yes ! the car was making a weird noise driving and engine was vibrating. I stopped at AutoZone and they plugged it up and it read the Anti braking system results said failure
The contact owns a 2021 Ford EcoSport. The contact received notifications of the federal safety agency Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact stated while driving 50 MPH, the accelerator pedal was depressed; however, the vehicle lost motive power. The "Power Train Malfunction" warning light was illuminated. The contact stated that the vehicle was pushed to the side of the road and failed to restart. The vehicle was towed to the residence and then towed to the dealer the following day. The contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The contact stated that on another occasion, while driving 50 MPH, the vehicle jerked and briefly lost motive power. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 106,000.
The contact owns a 2021 Ford Ecosport. The contact received notifications of the federal safety agency Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford Ecosport. The contact received notifications of the federal safety agency Campaign Numbers: 23V905000 (Engine and Engine Cooling) Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Car looses power mid drive since (has happened since Sept 2024.) Powertrain light sensor comes on and car throttles low, cuts completely off sometimes. Numerous Powertrain malfunction/ reduced power notifications on My ford app.
Car has experienced loss of power randomly. Dealership wray ford of bossier city Louisiana sold car without disclosing recalls or defects. Unwilling to help in situation
Purchased the 2021 Ford EcoSport from Courtesy Ford (new), where I have the regularly serviced the vehicle. However, my ownership experience has been marked by repeated mechanical failures that have escalated to the point where, after only three years of ownership, I am being asked to replace the transmission—a repair I believe is both premature and unjustified given the circumstances outlined below. Timeline of Issues and Repairs: July 17, 2023: First experienced significant engine performance problems, particularly with the Auto Start feature malfunctioning, which led to the engine stalling while driving. Despite multiple tests, these issues persisted. Eventually, the engine was replaced, but I continued to experience jerking and misfiring after the replacement. October 2023 – January 2024: Despite having the engine replaced, the car began showing worsening jerking and misfiring, especially at higher speeds (60-65 mph or above). February 2024: During routine maintenance, I was informed that a catalytic converter needed replacement due to damage caused by the engine misfiring. I also learned that the starter motors were not replaced during the engine swap, despite it being common to get a tune up at about 80,000 and expecting thorough work after a engine replacement (Is that too much to ask) also being that I get ALL repairs and maintenance done here just for the service “ADVISOR’ to tell me you were been supposed to get a tune up, hysterical October 2024 – January 2025: The engine started losing power and struggling to rev, similar to before the new engine and catalytic converter replacement. After two weeks, I received a $3500 estimate for starters, coils, plugs, a coolant flush, and code P0128. After waiting for recall plans and assistance, I was informed that the technicians had added the two coils and plugs they initially had on the $3500 estimate and said after test driving it w/ those, they see that a new transmission is needed for $7500.
On several occasions I've experienced delays with transmission shifting internally while in drive. (Had a few powertrain failure codes pop up, was told by shop that it will happen when all 4 wheels try to grip and can't at same time- independence ford). Have code dates in my ford app - and on 12/14/22 it happened again, this time accompanied by heater and blower motor cutting in and out, lights for heater, blower were strobing. (I have video of this issue, it won't upload) the defroster turned on when I powered off the heat and powered on. Ford shop notified and shown video, was told they couldn't replicate it. Had a few more occasions where transmission slipped w powertrain notification again, still unable to replicate per ford shop, despite codes. In July, 23 son had accident w car and delays were noted to guy at ford shop quick lane... codes present as well, and was within my warranty. The shop declined to submit issue to the warranty for my car, telling me to submit it to my car insurance first because of the damage to the front. I was promised by mgr from the shop, it would be covered if my insurance denied it, as it was reported while under 60,000 mile warranty. I was told by insurance companies and ford shop that car was safe to drive post accident until parts arrive, parts arrived and in Oct it was 3,000 miles outside of warranty, again checked with the shop regarding honoring the warranty, the insurance co denied it, stating it wasn't caused by son's accident. I reached out to ford to let them know insurance made a determination denying it and scheduled to drop it off to them. I had double checked again regarding honoring the warranty and was assured it would be. Vehicle was no longer drivable, so it was towed to ford location. I received a call telling me that it was out of warranty, it didn't matter what I was told previously. The manager was mistaken & never should've said what was said & the repair for bodywork was made elsewhere, so I I'm not helping."
I have had nothing but problems with this car. It only had 36 miles on the car & dealership (Frederick Ford,Seaford de) classified it as used. The car wouldn’t start, had to call roadside assistance. After waiting the car decided to start. Going down road car kept cutting off & on and losing power. Everyone it lost power I had to try and pull over. What if there was nowhere to pull over and it just cut off in the road?!?! The dealership has been a total nightmare . I tried to exchange car & the sales manager was [XXX]. And was yelling he wouldn’t be able to sell a messed up vehicle. After complaining to Ford all I got was an extensive warranty with free oil changes. That’s it. I have records of all my car problems . My car has only a little over 15,000 miles cause I scared of driving it. I go back and forth to work that’s about it. I have 9 times my car has messed up from 04/2021-to 10/2022. 1x -[XXX] 3x- [XXX] 4x- [XXX] 1x- [XXX] Now There a recall on a car I haven’t even driven over 15,000 miles?!?!? Please help INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This is the second time this has happened resulting in loss of my reliable transportation to/work, major repair while still in warrenty, WITHOUT vehicle loaner, rental or replacement during that time. I was again at the top of a steep hill- this time heading onto the highway- but midway into one of the busiest intersections in town. I heard a loud sound followed by mechanical spinning/winding when I try to accelerate on the green light. When I tried to drive or remove my food from the break, my car went backward down the hill and into oncoming traffic. Restarting my car didn’t help as park and drive didn’t engage. The only control I now had was the steering wheel and brake system. There were no warning signs before, during or after the ordeal. I’m not certain my lighting system worked on the outside of my vehicle as cars continued to approach the line I was in to turn left despite my hazard lights. My lights and electrical system did however work internally. I called Ford’s roadside helpline and told them I was trapped on a hill with limited control, with piles of cars behind me and I was afraid my brakes were also at risk of failing. I emphasized the emergency I was in. However, Ford Roadside was only allowed to dispatched a tow truck from 73 minutes away because the company located just 10 minutes away was not in contract with them. I also called the police to assist with traffic build up behind me as I was blocking traffic and in serious danger because I couldn’t exit the car without it rolling. I also called the out of contract tow company and paid the $200 out of pocket. I spent over an hour holding my foot on the break before help arrived.
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