Backup Camera Blue Screen Failure. Does Not Work; Happened within time frame of the other ford vehicle recalls for backup camera safety concerns.
Ford Ecosport backup camera problems
17 of the 1,871 owner complaints about the Ford Ecosport describe backup camera failure, most of them for the 2020 model year.
- owner complaints
- 17
- worst model year
- 2020
By model year
- 20213
- 20206
- 20194
- 20184
Often reported together
Won't start 1Transmission failure 1Start-stop 1Shudder 1Engine failure 1Check engine light 1Grinding brakes 1
What owners say
My leased 2020 Ford EcoSport is at Merchant Ford of Selma, AL for three safety recalls: airbag system, engine oil pump failure, and rearview camera failure. The dealership told me they do not know how to fix the recalls, installed wrong parts, and the vehicle has been sitting for weeks without repair and without a loaner vehicle. They have stopped returning my calls. Ford has had years to remedy these recalls and cannot make the vehicle safe to drive.
Backup camera becomes distorted. Has also turned into a blank blue screen.
I bought a new 2021 Ford ecosport with several recalls. I've reported previous one on the recall list. However the following two are not on recall list. First, the back up camera is malfunctioning. It turns black when reversing. Secondly, within a week of purchasing brand new the vehicle had loose rail covering on top of vehicle. Not sure of the proper name. It fell off on highway SH 99. I had to pull over on shoulder lane and pickup the long black strip or rail from road. Only one strip malfunctioned. It could have caused an accident and hit car behind me as length of strip was one car size. I did not know what to do as I've never own a recall vehicle ever. The only thing I did was tell multiple dealerships nearby and ask for advice. They instructed me the cost to replace and that was it.
The contact owns a 2021 Ford EcoSport. The contact stated that while reversing, the rearview camera image was blue. Additionally, the contact stated that while driving forward, the rearview camera image erroneously displayed intermittently. The local dealer was notified of the failures and informed the contact that the VIN was not included in the federal safety agency Campaign Number: 25V442000(Back Over Prevention). The contact stated that the vehicle had experienced the same failure described in the recall. Additionally, the contact stated that the warning message "Front Drive Shaft" was displayed while driving. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 80,000.
The infotainment system, shows ford logo, and back up camera but radio will no longer pop up. The back up camera stays displayed at times. This recall aligns with the recall through the federal safety agency # 25V442 and fords recall number of 25S72. My vin was not included but is experiencing the same issue as stated in the recall.
The GPS, Radio, backup camera malfunctions. When the backup camera turns on while I’m driving it’s very distracting. I have videos of the malfunction while it is happening. A few different things happen. I’ve heard of this happening in other eco sports. I do not have the money to have the dealership repair something that isn’t a recall unfortunately. I don’t think there were prior warnings. Recently while driving it popped up on the screen phone volume but there are no phones connected. Sometimes the screen works fine other times it’s black. There are times when it’s blue. Times the backup camera turns on when my foot is on the brakes. The radio stations won’t change when it acts up. No GPS. The phones don’t sync to it anymore. It isn’t synced with the app anymore so I can’t remote control start it and can’t find it on my app if someone else is using it. Since the time changed it is an hr behind. If I change it to the right time it goes back everytime the car is shut off.
The backup camera stays on after the car is in Drive and is actively moving forward. It has happened multiple times. I have video of this occurring.
Before 58000 miles my 2019 Ford EcoSport began experiencing serious drivetrain issues. The car grinds when going uphill, shakes and shudders when accelerating, and the RPMs surge up and down erratically. A certified Ford dealer diagnosed it as a transmission-related problem, (torque converter which I understand to be an issue with these cars)and Ford has only offered partial financial assistance (45%) for a $3,000 repair. These symptoms pose a potential safety issue, especially while merging, climbing hills, or accelerating in traffic. Additionally, the infotainment system failed—backup camera and USB ports stopped working—raising more concerns about overall electrical system reliability. This transmission failure occurred far too early for normal wear and raises serious concerns about possible manufacturing defects. This should not be happening this soon and no engine lights came on or anything.
APIM fault affecting Backup camera and Handsfree phone system (JK2T-14G371-CCC) The issue seemed to be the result of a sudden glitch. That occurred in January 2024. The screen appeared as if the system was rebooting, then it went dark and would not come back on, no longer displaying the camera feed from the rear camera when the transmission is put in reverse. After consulting the owners manual, and trying to follow the steps for a hard reset, and reinstalling the SYNC software; the system continued to be unresponsive. After this, the vehicle was brought to Autonation Ford Memphis for diagnosis, upon which the Dealer confirmed the faulty APIM. (Part Code: JK2T-14G371-CCC) As a result of the faulty component, the Driver is unable to make use of Driver safety features such as the Rear view camera, handsfree phone system, and other vehicle information through the SYNC screen, increasing the risk of a crash
Related recalls
No recalls on record for this model year.
Questions about the Ford Ecosport backup camera
Which Ford Ecosport years have backup camera failure problems?
The model years with the most reports are 2020 (6 complaints), 2018 (4 complaints) and 2019 (4 complaints).
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