Takata recall - ford has known about this issue with the defective takata air bags since june 2016, I have reached out to my local dealership for months with the same result: 'ford has no parts to fix the issue'. It is now oct 2017, the potential of failure I can only believe is increasing every day, thankfully we have not yet had a failure as of yet but this is a very real issue that must be addressed.
2007 Ford Edge airbags complaints
Page 10 of 12: complaints 251 to 280 of 330, newest first, as owners wrote them.
I was never contacted from ford about the recall to get the air bag checked or fixed until I received a notice in the mail by tk holding inc.
"takata recall" - passenger frontal airbag inflator still not replaced yet since being notified in june 2016 by ford motor company
Takata recall...have phoned ford dealer for years and they always say they don't have the parts....do I have to wait until someone dies and then complain?
Takata recall. We received a recall notice from ford dated july 2016. Called the dealer where we bought the car, they said they did not have any new airbags available & they would notify us when to being the car in for replacement. It is now oct 19, 2017 & we have not heard a word from ford. Are they going to wait till we are injured to do something?
Takata recall - I received a recall notice july 2016. It is october 2017, and there are still no parts for this recall, and no one is able to determine when in the world they will be in if they ever will be in. An airbag is supposed to protect you, not cause potential injury or death. We do not allow anyone to sit in this seat as we do not know if the airbag is going to work properly or not. The driver or anyone else could still be in danger if the airbag goes off. That means for 15 months that we can not use our car like we are supposed to be able to. It is ridiculous that no one can sit in the front passenger seat. The driver is constantly chauffeuring everyone around. If I go somewhere with my husband, I have to sit in the back seat. I can't sell the car because no one is going to want to deal with the same situation, and I cannot comfortably sell it without disclosing the recall. Now today I receive a notice that the airbag company is filing bankruptcy. It says to go to www.airbagrecall.com all this does is verify that I have a recall. I already knew this. It states "recall incomplete. Remedy not yet available" under recall status. Then it states "if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the federal safety agency vehicle safety hotline at: 1‑888‑327‑4236 or tty: 1‑800‑424‑9153 or file an online complaint with the federal safety agency." calling this number gets you absolutely nothing. The only thing to do is file a complaint. Fifteen months with no part to fix a recall is beyond a timely manner. I'm tired of calling every month to be told no parts are in, and being told you will get a letter in the mail when they are in and you can call and schedule the repair. I want a repair or a different vehicle. This is beyond ridiculous.
Takata recall. I bought the edge in 2007, and have not been advised when or where to get the recall done. I talked to a local ford dealer and was told (we do not have them and you will be notified when we do) no one said anything until this chapter11 case
Takata recall - we contacted the allstate ford dealership here in louisville, ky over a year agao -- we have yet to have our edge's takata airbag repaired - we have checked with them several times
Tl* the contact owns a 2007 ford edge. The contact received notification of the federal safety agency campaign number: 14v154000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (rich ford, 8601 lomas blvd ne, albuquerque, nm 87112) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The VIN was unknown. The contact had not experienced a failure.
Tl* the contact owns a 2007 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Simi valley ford of simi valley, california (2440 1st street, 93065) was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue and stated that they were in the process of designing the parts to be approved by the federal safety agency. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2007 ford edge. The contact stated that while driving about 10 MPH and attempting to make a turn, the vehicle lost power without warning. An independent mechanic was contacted where it was diagnosed that the computer module needed to be replaced. The dealer was not contacted. The manufacturer was made aware of the failure and stated that there was no recall and referred the contact to the federal safety agency. The vehicle was repaired. The failure mileage was about 114,000. Additionally, the contact received notification of the federal safety agency campaign number: 17v024000 (air bags) however, the part to do the repair was unavailable.
Tl* takata recall. The contact owns a 2007 ford edge. The contact stated that the federal safety agency campaign number: 16v384000 (air bags) exceeded a reasonable amount of time for repair. The contact never received the recall notification issued in june of 2016. The dealer (holmes tuttle ford lincoln tucson, 600 w auto mall dr, tucson, az, 85705) stated that the parts were unavailable for the repair. The manufacturer confirmed that the parts were unavailable for repair and were not sure when the parts would be made available. The manufacturer stated that the contact should receive an interim letter when the remedy becomes available. The contact had not experienced a failure. Vin tool confirms parts not available.
S10 direct reply- a letter to president trump expressing concerns regarding the safety recall notice received july 2016 for his 2007 ford edge and the delay in air bag replacement. *ld the consumer stated the recall repair exceeded a reasonable amount of time to be completed. Updated 09/28/2017
Tl* the contact owns a 2007 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. ...updated 11/15/17 *bf updated 11/28/2017
2007 ford edge. Consumer writes in regards to defective passenger airbag replacement recall notice issues. *ld the consumer stated the manufacturer exceeded a reasonable amount of time to complete th recall repair. Updated 09/05/2017
Takata recall. Ford failed to notify us about the recall. Ford dealer has told us they don't have the piece to repair the problem. More than a year has passed, and the repair hasn't started. Ford dealer doesn't know when they can do the repair, or if it will be repaired at all.
Tl* takata recall. The contact owns a 2007 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The classic ford lincoln dealer of columbia located at 177 greystone blvd, columbia, sc 29210 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2007 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (moon township ford, 5304 university blvd, coraopolis, pa 15108, (412) 269-2255) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2007 ford edge. The contact stated that the federal safety agency campaign number: 16v384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in july of 2016. The dealer (haley ford richmond, 10724 jefferson davis hwy, richmond, va, 23237) initially stated that parts would be available in the latter part of the year. Recently, when the contact called the dealer, she was informed that the parts were unavailable and that they were not certain when they would arrive. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. I received a letter from ford in july 2016 notifying me of the recall. I have contacted crossroads service center, cary, nc, (919) 460-5620, about having the recall work done. Their standard answer is "we are getting a shipment in in 2-3 months."
Takata recall, I received a letter from ford motor company on july 2016 regarding safety recall notice 16s26/the federal safety agency recall 16v‑384. Wrote to ford about 10 days ago no response as of yet . Had my car in for service several months ago. Was told didn't know when the parts would be available. I don't have another car to drive. This situation is dangerous to my passenger and me. A resolve is needed quickly, any help on this matter would be greatly appreciated. Sincerely [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Letter from senator cornyn on behalf of constituent re 2007 ford edge airbag recall notice. *ld the consumer stated the manufacturer exceeded a reasonable amount of time to complete the recall repair. The consumer was advised the part necessary for the repair had not become available. *js
Tl* the contact owns a 2007 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (castle ford lincoln located at 3930 franklin st michigan city, in 46360) where it was confirmed that the recall parts were on backorder. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2007 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (akins ford located at 220 w may st, winder, ga 30680; (800) 282-7872) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800‑392‑3673 and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2007 ford edge. The contact stated that the recall notice for the federal safety agency campaign number: 16v384000 (air bags) was received in january of 2016. After contacting the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The local dealer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
"takata recall" I received a recall notice in july, 2016 over a year ago. I have called ford motor company twice to try to get an update with no help whatsoever. I just bought this vehicle in march of 2016 just months prior to this recall and now no one can sit in the front seat passenger side! This vehicle has low miles for the year, I want it fixed.....enough is enough
Tl* the contact owns a 2007 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (johnson-sewell ford-lincoln located at 3301 us-281, marble falls, tx 78654; (830) 693-5577) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800‑392‑3673, but was not able to confirm when the parts were to become available. Case number: [xxx] was provided. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 08/31/17*lj information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2007 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator illuminated intermittently. The dealer and manufacturer were not contacted. The approximate failure mileage was 125,000. Vin tool confirms parts not available.
Takata airbags recall. This has been a known problem for years. These people are stalling hoping that many of these cars will wind up in the junk yard before they have to fix them. While they are screwing around they should have to pay to disable these airbags until they get a fix available. Apparently it is ok with the ntsb that I risk my life twice (in an accident and having my head blown off by these defective airbags. )
Takata recall - passenger airbag inflator needs to be replaced - when received ford recall card, took it to allstate ford in louisville, kentucky - they said they would contact us when parts in -- we have had to check with them -- they did not keep us updated and haven't - its been over a year - we have to drive this vehicle and risk death or disfigurement - we would like to have it fixed. Thank you.
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