After 3 different seal repairs and ptu replacement(20k) during warranty period, current ptu is whining / howling between 30-50 MPH. Dealer say fluid has been leaking slowly and ptu full of sludge. No evidence of leakage on garage floor but under carriage in ptu area is gummed up from fluid mixing with dirt. Based on mileage from repair receipts, took approx. 67k miles for this ptu to go bad. No adjustment programs at this time for ptu's as per phone call with ford customer service.
2007 Ford Edge transmission complaints
Page 6 of 8: complaints 131 to 160 of 193, newest first, as owners wrote them.
While driving approximately 60 MPH, the vehicle shuttered and there was a loss of acceleration power. The check engine warning light was illuminated. The vehicle was taken to an automotive repair shop where it was diagnosed that the 6 ignition coils, spark plugs and the PCM system needed to be replaced. The current mileage is 97395.
Leaked fluid overheated transfer case. No warning other than very small drip. Extended warranty will not cover damages.
Since january 2010 transmission slip only happens periodically about 8 to 10 times a year ..since 11/2012 trembling/shudder to the engine when vehicle accelerates between 45-50mph (torque converter) or replace transmission recommended by service center on 10/16/2013. On 1/31/2013 recall service completed on my vehicle malfunction indicator lamp (mil) on with diagnostic trouble codes powertrain control module (PCM) with 1 or more damaged coil(s) on plugs.
When driving the transmission shift violently from 1st into 2nd gear and when I'm driving at highway speeds and have to hit the brakes suddenly then speed back up the violent shifting happens again. There is also a shutter in the transmission while driving.
Tl* the contact owns a 2007 ford edge. The contact stated that while driving 30 MPH uphill, the vehicle stalled. The contact took the vehicle to the dealer, who stated that they could not diagnose to the vehicle due to a faulty trans-axle. The failure mileage was 99843. Updated 11/12/13
Tl* the contact owns a 2007 ford edge. The contact stated that while driving 60 MPH, the shifter vibrated abnormally. The contact took the vehicle to a dealer for a diagnostic test, which determined that there was a leaking trans-axle. The vehicle was not repaired because the part needed to complete the work was on back order. The failure mileage was 99,847. Updated 11/13/13
We started up our car on a sunday morning, put it in reverse, backed out of our spot, and then put the vehicle in drive. Right away, we noticed the car shaking, not much power, and it was sputtering along. The check engine light was flashing as well, indicating engine misfire. The car was towed to a ford dealership. The ford dealership ran a diagnostic and determined that the pcu had overheated and the cylinder coils melted. They also said the pcu is no longer operable and needed to be replaced, along with the coils and plugs. Generally, engine misfire indicates a tune-up is needed; however, in this case, the car needs a brand-new computer. The dealership quoted us at 2,700 total for the repair. Furthermore, this is a known issue with the car, as determined by ford, as it issued technical service bulletin 13-4-7, citing this model and several others as prone to this malfunction. Ford should recall this model and have the issue fixed. No recalls even though this poses a fire hazard? Shocking.
After driving approximately 20 miles at an average speed of 45 MPH I exited off a very busy highway (exit 1, rte. 93n in new hampshire). Upon slowing, I felt a skip and the car became unresponsive to my attempt to accelerate to complete the exit . An odometer error appeared on my dash along with the airbag warning light and the repair wrench symbol. If I had been traveling on the open highway in the kind of traffic I was experiencing, I probably would have been in a high speed accident. After shutting down the engine for 30 minutes, I restarted my vehicle and returned home without incident. This incident occurred without warning. To date my edge has been very reliable. I have enjoyed the edge's performance; but, I am very disappointed that this problem has occurred to numerous other edge owners. I am hoping this apparent defect is resolved and a recall is initiated before someone is seriously injured.
First occurrence. Turned vehicle on, shifted in drive to leave parking lot. Did not shift correctly, and felt as if it was in neutral. Turned vehicle off, and back on. It shifted fine. Took vehicle back to dealership, as we had only owned it s month and bought in april 2012. They could not find anything wrong. Over time, this has happened 10-15 more times. The computer also seems to be affected by this as well. Today 7/26/2013, I turned on the vehicle, left it start up, began to go into drive, it stalled, and a powertrain light came on. Mileage computer dash disappeared. I turned the car off. Turned it back on. When I tried to shift it, transmission was very violent. Sat in the parking lot for twenty minutes. Turned the car back on, let it run for 2minutes, put it in drive, and it was completely fine. When I drive up hill, it seems to be using a lot more power than necessary, and my rpms go all the way up to 5-6k. Looking for a shop to have the car looked at, or at the dealership.
2007 ford edge. Consumer writes in regards to a defective ptu assembly in vehicle. *smd the consumer stated the vehicle was taken to the dealer for service, for an oil leak at the ptu vent, the entire ptu assembly should have been replaced. At the time of service, the vehicle had 54,708 miles and it was still under warranty. On march 23, 2013, the vehicle was taken to the dealer and a diagnosis revealed a damaged ptu assembly.
Tl* the contact owns a 2007 ford edge. The contact stated while driving approximately 73 MPH there was a slight reduction in the engine power. The vehicle began to vibrate violently. There were no warning indicators illuminated at the time of failure. The vehicle was maneuvered to the side of the road for inspection. The vehicle was then taken to an authorized dealer for diagnosis. The ignition coil assembly, hla engine control module and PCM were replaced. The manufacturer was notified of the problem. The approximate failure mileage was 84,334. ...updated 07-24-13 *bf the consumer stated after the repairs were done, the vehicle continued to exhibit erratic irregular shifting, although not to the extent for which he brought the vehicle in.
Tl* the contact owns a 2007 ford edge. The contact stated that there was a recurring failure with the transmission. The transmission had been replaced three times within a short time frame. The vehicle was repaired by an independent mechanic all each time. The contact was not aware of what caused the recurring failure. There were no recalls for the vehicle. The failure mileage was 22,000 and the current mileage was 100,000.
I have been experiencing very odd unexplainable events with my 2007 ford edge since fall of 2012 which has now resulted in full failure of my transmission. Beginning in the fall, my edge started to give me warning messages on my electronic dash panel reading "tire pressure monitor fault", once put in reverse, the car would make a violent jerking motion and loud ugly sound. The message on the dash would then change to read "odb data error". The wrench and airbag icons would be lit. After shifting to drive, the car sounded as if it was in high gear, but it would refuse to accelerate to a fast speed. Once driving, the speedometer would not register speed, it would sit at 0 MPH. The digital odometer failed to display anything. As I drove, the transmission would not shift or it would seem to try to shift and then the car would make the same violent jerking motion as I experienced when I put it in reverse. If I stopped, it would be difficult to get the car moving, it wouldn't want to move/accelerate. The car would also make unexpected lunging movements while driving. The car would also on occasion suddenly stop accelerating while driving, almost as if it had automatically shifted into low gear. This happened to me several times while driving on the expressway. Not safe! On monday, june 17, 2013, my transmission failed completely. Unacceptable for a car my age! As I have begun to investigate this problem on the web, to my surprise, this problem is extensive. Ford owners have been complaining about this for years, yet ford has failed to recognize this problem with a recall. Help! This problem is costly and potentially hazardous!!!
I had pulled into my driveway, turned off my car, grabbed something from my house and then turned my car back on. I put my car into reverse and then put it in drive. My car acted like it was in neutral and would not accelerate and the engine revved. I didn't think much of it until it happened again about 3-4 weeks later after I had just pumped gas into my car. I then took it to the ford dealership where I paid $100 for them to tell me they could not duplicate the problem and did not find anything wrong with the transmission or computer system. They said 'maybe it was a computer glitch'. Since then it has happened 6 more time, one of which was on a busy street which almost caused an accident. My power train warranty will end in september and I need to have this issue resolved before in order for it to be fully covered. I have read multiple reports on the federal safety agency of this same issue. How can we resolve this??
My 2007 ford edge had been having what people refer to as a slipped transmission. At first it would not accelerate, and it would only go in reverse not forward. I turned it off and on twice and then it seemed to operate normally. I took it into the dealership the next day and I was first told there was no issue, then it happened again, this time it would also do a violent jerk as if I'd been rear-ended. The service dept replaced the computer chip (not sure which one but something to do with the transmission). A couple of weeks later it again failed to accelerate but this time it would not restart without a loud grinding noise. After towing it to the dealership, the transmission was completely replaced. However it has since started doing the exact same thing, bumping as if the car had been rear-ended as the car is in motion, in various circumstances. There are numerous complaints about the same issue on different forums. Please see http://www.fordforum.com/forum/ford-edge-73/edge-transmission-problems-7525/ and http://www.myfordedge.com/forums/viewtopic.php?f=6&t=553 I have already filed a complaint with ford customer relations but they gave the impression that I was the only person with this problem, further my complaint would be sent to ford marketing but not engineering, which I find counterintuitive. The above forums are filled with ford edge owners who also feel unsafe in this vehicle. I hope if enough of us register our complaints an investigation will be initiated before there are serious injuries as a result of this faulty car.
Ford dealer replaced ptu (power take off unit) on my awd ford edge after 3 other incident of leaking oil. This ptu leaking problem has been documented previously 07-16-10 http://www.fordedgeforum.com/topic/769-2007-ford-edge-technical-service-bulletins-tsb/. Other previous oil leaking problems occurred when vehicle had 10,000, 15,000 and 20,000 miles. Safety concern is car catching fire when oil leaking. Dealer charge me $500.00 even though repairs should have been done during the warranty period.
Tl* the contact owns a 2007 ford edge. The contact stated that a burning plastic odor was emitted from under the hood area. The contact took the vehicle to the dealer and was told that the power train control module (PCM) was causing the coils that lead to the transmission to overheat and catch on fire. The vehicle was not repaired. The failure and the current mileages were 115,000.
When we drove our edge at about 40 MPH it would make a growling sound, just put on new tires so thought they were the problem, decided that wasn't it, looked in the owners manual saw that it had a power transfer unit that held fluid checked that, it was empty, filled it, the noise didn't go away, it got worse. The vehicle was taken to the dealership where we bought it new. They called said the ptu was worn out needed replaced. Said it will cost over $1000. When I found the problem I did an online search and found many reports on ptu failures. In your data base I've found a great number also. Who determines what is bad enough for a recall.
Tl* the contact owns a 2007 ford edge. The contact stated that she started the ignition and shifted into drive however, the vehicle did not respond. After several attempts, the vehicle operated normally. Later in the day while the contact was attempting to accelerate, the vehicle was extremely hesitant to respond. The vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the problem. The vehicle was then taken to the dealer for diagnostic testing but to no avail. The vehicle was not repaired. The manufacturer was notified of the problem and informed the contact that there was not a recall related to the defect. The approximate failure mileage was 55,000. Updated 12/31/12 *bf updated 01/03/13
The wrench light came and I could not accelerate. I called a dealership and they told me that it was possibly a problem with transmission and that I should turn the car off and turn it on again which I did. I was able to drive it to the dealership. They replaced a sensor it approximately, 1 year after this incidence, the wrench light came on while I was driving around 55-60 MPH. I stopped at a light and could not accelerate. Other cars were bearing down on me as the light turned green. Finally got the car to move and drove it home, but every light I got to it was harder to accelerate. Finally reached home, and put it in reverse, it felt like I had been rear ended by a truck. So needless to say, ford only authorized the dealer to replace the same sensor. I will pick up my car today, they replaced the same sensor with a guarantee that it will last for 12 months or 12, 000 miles. I fear for my safety and my family while driving this vehicle.
Tl* the contact owns a 2007 ford edge. The contact stated that while driving approximately 25-30 MPH, she would hear a loud noise as the vehicle would become hesitant when trying to accelerate. The vehicle was taken to a dealer for diagnosis. The dealer advised that the power transfer unit failed and needed to be replaced. The vehicle was repaired for the power transfer unit. The manufacturer was not contacted. The failure and current mileages were approximately 62,300. The VIN was not available.
While driving at 55 slowed to 35 felt hard shift in transmission, drove for several miles, pulled into driveway, stopped put edge into reverse and back to drive, wrench light lit up. Engine only revved no movement forward. Put vehicle in park then back to drive, engine only revved. Shut vehicle off, turned back on wrench lit was out vehicle worked normally when in drive. Took vehicle for drive not problems, on why home noticed RPM and heard engine rev high when in first and second gear. Approximately 2 months later vehicle was at 35mph slowed to turn, hard shift down wrench light lit up, engine would only rev. Took to shop got two goods for sensors however sensors showed they were fine. 3 weeks later exiting highway ramp vehicle again does shifted hard, wrench lit came on and engine revved did not move. Was able to pull car to side turn off wrench lit out and car went into drive. Went to shop again told turbine speed sensor was bad. I see they are numerous complaints about this and ford does not see this as a problem would like to see something done about this.
If I accelerate more than 15 MPH the car would what I call "slam" into the next gear. When I am accelerating onto the highway or accelerate and then back off the gas and go again or if I accelerate into the passing lane the car doesn't drive. I have had the car to bethlehem ford, kelly ford in emmaus and gilboy ford in whitehall for the problem two times at each location. No one can find out what is wrong. Contacted ford directly and they say take it to the dealership for repair, I told them I did numerous times and they told me this."the car learns how you drive, so when you drive out of character the car basically reacts by telling you now wait a minute I don't know what you're doing and the car reacts in a confused manner". They also told me that because I'm not an aggressive driver that when I do drive aggressive "the car doesn't understand". I drive highway every day to and from work, I have to be aggressive most of the time to survive on the highway and keep up with traffic. I have asked the dealership to come down the block so I can show them what the car does since it does it every day when I leave work but they tell me they can't because it is a liability issue for them to drive in the car with me. They have had the car and can't make it repeat the situation; I have gone on test rides with a mechanic and can't make it repeat the problem. I was taking one of our employees to go pick up one of the company vehicles at gilboy and I said do you want me to show you what my car does and he said yes. So I made the car do the slamming into gear and he said that isn't right he tried to fight for me at gilboy but they said again no code and they couldn't repeat the situation. Now my car is almost out of warranty and still no fix. I don't have money to make major repairs to a car that is why I bought new and I don't have money to buy a new car.
When I accelerate from a stop my transmissions violent shifts between 1st to 2nd and sometimes from 2nd to 3rd. It does not do this all the time only 2 or 3 times per week for as long as I am driving it. I have taken my vehicle to lumberton ford concerning this and they stated it did not throw any codes. Tech could not replicate the problem (duh) so hey advised me to bring it back when it was actively doing it. Most of the times its after hours or while I am in route in the opposite direction or going somewhere. Most people just don't cruise around during the week. I took my truck into today when I found ford tsb 7 5 2 and provided it to the dealership but they swear that is not the problem. First when I spoke to the guy couple days ago he couldn't even pull it up on his system then he said the tech adamantly denied this was the problem. This is what tsb 7 5 2 states - dtc p0771, p0774 and / or starts in 4th gear from a stop, harsh 4-1 downshift on drive away at 3 MPH. 6f50 transaxle built prior to 01-10-07. *kb it sounds just like it to me. He is expecting it throw a code but it clearly states that and/or. I am fairley mechanically inclined and I know that I have read numerous complaints regarding this and I don't understand what the deal is with ford or the nhtsb in not demanding a recall. My power train was assembled in 11/06 and I feel ford is trying to dodge a bullet. Shame on you.
I took my ford edge in for the first time in january 2012 with these issues: while driving the vehicle it would shift extremely hard, it felt as if my car had been rear ended, numerous times the wrench light would come on and the vehicle would become sluggish, when I pressed on the gas the vehicle would not move forward. There was also a high pitched whine when the car was in reverse. I took the vehicle to my local ford dealership, they said they could not find the problem, after researching myself on the internet I told them about the many other complaints I read on the edge transmission and to check the turbine shaft speed sensor. They then replaced it at no charge because I was still under factory warranty. For 8 months I went without incident until september 2012, same problem only worse, I managed to inch my way off the highway. When in drive and pressing on the gas the car would hardly move, when shifting into park/drive the transmission would make a horrendous clunking sound. So here I am back at the dealership no longer under factory warranty and having the exact same problem they supposedly fixed. I am fortunate I was not rear ended when my car came to a halt in traffic and I am grateful I was able to get to safety. I am furious to read page after page of complaints on the very topic and yet ford looks at me like they have never heard of the transmission problems plaguing their customers! Why this is not a ford recall I do not know, but I feel thoroughly duped by ford motors.
The ptu (power take off unit) on my awd ford edge is leaking and needs to be replaced- per the dealership- it smells and the transmission clunks/ makes noise. These are all known issues to ford and they refuse to fix the issues. The foam seal between my windshield and dash board is coming out of the gap and causing visibility issues as it is distracting- another ford known issue with multiple tsb's and they refuse to help without me paying out of pocket for their issues.
My 2007 ford edge, began having problems with the transmission november 2011. While driving, pulling onto very busy highway, edge slipped into neutral. Numerous vehicles had to suddenly stop to prevent from crashing into me. Needless to say I was extremely upset, but also very thankful no one was injured. Now the problem begins. Notified chapman ford about this problem was told to bring in edge. Explained to service edge slipped into neutral, engine light came on along with wrench light. After pulling off to side of road still could not get car to move. I then turned car off for a minute or so, started up the car and it was fine. After a few days I received a call telling me it was the throttle body and would cost 674.00 dollars since this was not covered under warranty. So, throttle body was replaced. Now my edge began having the exact same problem 1 month ago, was told now it was the transmission! Problem is warranty expired 1 month ago. Tired to explain had the problem been corrected the first time, transmission would have still been under warranty. Spoke with numerous people including ford, to be told the same thing "we can't help sorry your warranty expired". I am now driving my edge with fear this can happen at any time. It gives no warning what so ever, by the way my edge only has 28,000 miles and is very well maintained. I have seen many complaints about this problem, and ford does not seen to want to address the problem. Hopefully, no one will get seriously hurt and ford will stand by there edge! Thank you for your time, I hope this is helpful for others and this safety problem can be resolved.
When starting to pull into traffic vehicle transmission engages hard and slips between 1st 2nd & 3rd. Vehicle does not do this continuously. Dropped it off @ dealership on 08/20/2012 and they could not replicate the problem and stated that computer did not show a code. Dealership advised that I bring it back when transmission was slipping or engaging hard.
Approximately 6 weeks ago I found out that I had a big problem with my car. I was told I was not to drive it because if the pto unit went out my rear wheels would not function because it is all wheel drive and it would be dangerous to drive the vehicle. Well ford motor company was to ship parts out in 2 weeks, well that didn't happen. Then again I was told the parts would be here last week and they took me off back order and said my parts would be here by monday june 4th. Well guess what my part didn't make it. The list of back orders according to [xxx] at ford motor company is 1700 as of yesterday. So how many orders have they already filled? They only used this transmission in 2 vehicles for either 1 or 2 years. I know that some people have been waiting for months. At least 3 to 4 already. I know this is a safety problem and would appreciate if you could look into this for me and all the 1700+ consumers. Thank you, information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
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