Cpsc: i1410473a. 2010 ford edge. Consumer stated they are having multiple problems with the car. *ln the consumer stated within the last month, the torque converter, throttle body and motor assembly had to be replaced. Also, there was a smell of gas coming from the vehicle and the engine hesitated at times.
2010 Ford Edge acceleration complaints
Page 2 of 2: complaints 11 to 22 of 22, newest first, as owners wrote them.
On 05/01/2013 I entered into a parking lot in a shopping mall, with my right foot on the brake pedal while braking to stop at a 15 or 20 miles per hour, the vehicle suddenly and unintentionally accelerated, the rpms jumped about 2000 more (1500 to 3500 aprox.) and I left the tires prints over the pavement because I put the brake fully pressed while the engine was accelerating without touching the gas pedal. Fortunately there was no crash nor injuries to passengers or pedestrians, but I have noticed that this problem has occurred to several persons around the country, so I ask if this government agency would issue a recall because it is a safety and a high risk situation. Thank you.
On two occasions - one in an empty parking lot and another at a stop light in heavy traffic - while braking to stop, the vehicle unintentionally accelerated and wanted to lurch. Had brake fully pressed and the RPM's jumped from 1500 to 3500. Only way, on second occasion, to stop completely was to immediately put vehicle into park. Rpm's then returned to 1500. These instances happened to me as the driver and I had others in the vehicle with me as witnesses. I won't let my 16 year old son drive this vehicle because of this.
Tl* the contact owns a 2010 ford edge. The contact was driving between 5 and 10 MPH when the accelerator pedal was released and the vehicle increased speed with out warning. The vehicle accelerated until crashing into a bush. The vehicle was not destroyed. The crash caused no injuries and the police were not notified. The vehicle was taken to the dealer, but the manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 18,912 and the current mileage was 19,500.
On 1/21/12, I pulled into a parking space, with my foot on the brake to put the car into park, the engine made a funny noise and the car surged forward crashing into a ford mustang. This crash should never have happened since my foot had the brake depressed. When the car came to a halt after hitting the mustang, I had to pull the gear shift out of "park" to back up off the damaged vehicle. After taking my vehicle to randall ford to be checked out, I was informed that there was nothing wrong with my vehicle. They tried to convince me that my foot was on both pedals. This is virtually impossible to do in my car unless my foot was turned at a 90 degree angle from it's normal position. If my foot had slipped off the brake and hit the gas I would have said that and never taken my vehicle in to be inspected. I know ford never wants to admit they have a problem with their vehicles but I urge the "powers that be" to go back into their issue history and check out the issues you had with the ford freespirit surging forward on numerous occasions. I would like for someone to take this issue serious while my car is still under warranty. I cannot afford an $8000. Repair. I would also like to state that if someone had been between my car and the mustang it hit, they could have been severely hurt or killed.
Tl* the contact owned a 2010 ford edge. The contact was driving 15 MPH when the vehicle surged forward to approximately 45 MPH and crashed into a concrete post. The brakes were engaged during the failure, but the vehicle would not stop. The contact suffered eleven broken ribs and a broken knee cap. The police were notified and the vehicle was towed to a private mechanic. The manufacturer was also notified. The vehicle was destroyed. The failure and current mileages were 31,000. Updated 01/10/12*lj updated 04/26/12
Tl* the contact owns a 2010 ford edge. The contact stated that while driving approximately 10 MPH, she removed her foot from the accelerator pedal and coasted to a stop, when suddenly the vehicle surged forward crashing into a store. The vehicle was towed to an independent repair shop, but did not have the failure diagnosed. The manufacturer was not made aware of the failure. The failure and current mileages were 7,028 updated 03/06/12
Tl* the contact owns a 2010 ford edge. The contact was driving 20 MPH and attempting to break when the engine rpms increased and the vehicle suddenly accelerated. The contact had to place the gear in neutral to bring the vehicle to a stop. The vehicle was not taken to the dealer to be diagnosed or repaired. The failure and current mileage was 1,000.
We purchased a 2010 ford edge because of the safety tests of these vehicles. It has since developed a delay in take off about twice per month. It is almost like the transmission is not engaged, then violently engages and lurches the vehicle forward. Last month a car had to slam it's brakes to avoid hitting my wife and children as the car delayed, and before my wife could get on the brake, it engaged and lurched the car into traffic. This is a huge safety concern, one that I would figure ford would take very seriously since it is documented, however they refuse to admit something is wrong. Of course it has not been duplicated after many days in the shop, but it just happened again 2 hours ago. The dealership of both purchase and refusal to fix the problem is mclarty auto mall in texarkana texas.
I purchased my 2010 ford edge the first week of may 2011. Within three days I noticed that the vehicle would accelerate suddenly, and the RPM would jump from 1500 to 3500, then back again. This happened several times. I called the dealership where I purchased the vehicle, and they stated I could take it to any ford service dept. I did just that and was told nothing was wrong with the vehicle. When I went to retrieve my newly purchased ford edge, there was a four inch gash in the right side of the hood. They denied that the gash happened at their service dept. When I pulled away from the service dept. The vehicle did the same surging forward and the RPM's jumped again. I called the service dept. Asap! They had me return immediately, and I went through hell to get a loaner car while my vehicle sat in the service dept through the weekend. On monday of the following week, the service dept mgr called me to let me know that they couldn't find anything wrong with the car. When I picked up the edge that evening, I had the serviceman ride with me. My edge did it again, and I demonstrated how it also did it while set on cruise. This was not a slip of my foot as assumed by the service mgr. They did not fix the issue, but only stated that this is normal for this vehicle. This is not normal when I'm subjected to an accident due to a surging vehicle. I was almost hit while merging as my edge would not immediately accelerate, then boom it shot forward where I needed to apply my brakes or hit the car in front of me. I still experience this surging at least three to four times a week. I'm waiting for my accident!!!!!
Tl*the contact owns 2010 ford edge. The contact stated that while driving 65 MPH she took her foot off of the accelator pedal and the vehicle stalled. The contact was able to restart the vehicle but when the accelator pedal was depressed the vehicle stalled again. The vehicle was taken to the dealer who stated that the vehicle needed the throttle body replaced. The vehicle was repaired but the failure continued to occur. The failure mileage was 1,000 and the current mileage was 5,800.
2010 ford edge. Consumer states that the engine shut down when he pressed the gas to move from a stopped position. He states that this has happened on more than one occasion. *kb the consumer stated no dash board lights illuminated, so he turned the vehicle off. He restarted the vehicle and everything seemed normal. Two days later, after driving approximately 2 miles the engine again shut down. It occurred while the consumer was merging into a gap in 40 MPH traffic. A red wrench icon illuminated on the dash board. The consumer was able to pull to the side of the road. According to the service invoice, the power train icon illuminated. The dealer found the throttle stuck closed. The consumer also stated there was a problem with the height of the front head rests. The top of the head rests were higher than the driver and passenger heads and at a sharp angle. The dealer was unable to raise or lower the head rest to the height of driver and passenger ears.
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